Dermatica
Dermatica offers personalised, expert-designed skincare treatments for various concerns, delivering visible results with clinically backed formulas.
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Shop at DermaticaDiscover Personalised Skincare with Dermatica
Dermatica stands at the forefront of personalised skincare, offering bespoke treatment formulas designed by a team of dermatology experts. Founded in 2018 with a mission to make evidence-based skincare accessible and affordable for everyone in the UK, Dermatica provides a unique online consultation service that leads to a custom-blended solution for your specific skin concerns. Say goodbye to generic products and embrace a regimen tailored just for you.
Tailored Treatments for Every Skin Concern
Whether you're struggling with persistent acne, seeking to diminish acne scars and pigmentation, or looking for effective anti-ageing solutions, Dermatica has a treatment for you. Their expert team addresses a wide range of conditions including hyperpigmentation, melasma, and rosacea. Each personalised formula is supercharged with powerful active ingredients and blended into their hydrating SmartBase cream, ensuring optimal results and skin comfort.
The Dermatica Difference: Expert-Led & Clinically Proven
What sets Dermatica apart is its commitment to clinical excellence. Their global team comprises consultant dermatologists, pharmacists, GPs, clinical researchers, and formulation scientists, ensuring every treatment is backed by science. The service is regulated by the CQC for UK patients, providing peace of mind that you're receiving safe and effective care. Many users report visible results in as little as 6 to 8 weeks, making Dermatica a trusted choice for transformative skincare.
Your Skincare Journey Made Simple
Getting started with Dermatica is straightforward: complete an online consultation, receive your personalised formula, and apply it once a night. Your progress is monitored, and treatments are adjusted as needed, ensuring continuous effectiveness. Dermatica also offers significant savings on first month subscriptions and provides ongoing discounts for students and NHS staff, making expert skincare more attainable. For any queries, their dedicated customer service team is ready to assist via email or phone.
Dermatica was founded in 2018 and is headquartered in London, United Kingdom. It is part of ZipHealth Services Inc., with Online only locations.
Discounts & Loyalty
Student Discount
New student customers can get their first personalised treatment for £2.90 and 40% off their second month via Student Beans. Alternatively, students can get their first treatment for £2.90 and a 20% discount on the next treatment using TOTUM.
NHS Discount
Dermatica offers discounts for NHS staff and healthcare professionals. This can include a voucher code for NHS staff to get their first personalised formula for £2.90 and a 30% discount on their second month via an active Health Service Discounts account. Other offers may include 10-20% off for NHS workers.
Military / Blue Light Discount
While there isn't a specific ongoing military discount, a regular promo code (ANCHAL1) has been mentioned for military members to receive 30% off. Dermatica may also offer special military deals around Memorial Day or Veterans Day. It's advisable to check their website or verify through SheerID for current offers.
Loyalty Programme
Dermatica Rewards Program
Customers can earn points for every purchase made, which can then be redeemed for discounts on future orders. Dermatica also operates a referral programme where both the referrer and the referred friend can receive benefits such as discounts or free treatments.
Shipping & Returns
Free UK delivery on subscription orders.
Returns Policy
Contact customer service for prescription-related queries.
Company Information
Founded
2018
Headquarters
London, United Kingdom
Number of Stores
Online only
Parent Company
ZipHealth Services Inc.
Payment Methods
Frequently Asked Questions
How does Dermatica's personalised skincare work?
Dermatica offers a unique online consultation where you provide details about your skin concerns and goals. Their team of dermatology experts then prescribes a personalised formula, tailored specifically for your skin, which is delivered directly to your door. Your progress is monitored, and adjustments are made as needed.
What skin conditions can Dermatica treat?
Dermatica provides personalised treatments for a wide range of skin concerns, including ageing skin, hyperpigmentation, acne, acne scars, rosacea, and melasma. They aim to deliver visible results, often within 6 to 8 weeks.
How can I contact Dermatica customer service?
You can contact Dermatica customer service via email at help@dermatica.co.uk or by phone at +44 2080501208. Their email team is available Monday to Sunday, 8 am to 10 pm, while their dermatology team operates Monday to Friday, 9 am to 5 pm.
Does Dermatica offer discounts for students or NHS staff?
Yes, Dermatica proudly offers discounts for both students and NHS/healthcare workers. Students can get their first treatment for £2.90 and 40% off the second month via Student Beans. NHS staff can also receive their first personalised formula for £2.90 and a 30% discount on their second month via Health Service Discounts.
What is Dermatica's return policy?
Dermatica has a return policy in place. For specific details regarding returns, exchanges, or refunds, please refer to the 'Return Policy' section on their website, or contact their customer service team directly for assistance.
What are the benefits of a Dermatica subscription?
With a Dermatica subscription, you receive a continuous supply of your personalised formula, ongoing support and adjustments from their expert dermatology team, and access to clinically backed ingredients. It's designed to be a hassle-free way to achieve your skin goals with consistent, tailored care.
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Be the first to write a review4 Ways to Save at Dermatica in 2026
Student discount
New student customers can get their first personalised treatment for £2.90 and 40% off their second month via Student Beans. Alternatively, students can get their first treatment for £2.90 and a 20% discount on the next treatment using TOTUM.
NHS discount
Dermatica offers discounts for NHS staff and healthcare professionals. This can include a voucher code for NHS staff to get their first personalised formula for £2.90 and a 30% discount on their second month via an active Health Service Discounts account. Other offers may include 10-20% off for NHS workers.
Military & Blue Light discount
While there isn't a specific ongoing military discount, a regular promo code (ANCHAL1) has been mentioned for military members to receive 30% off. Dermatica may also offer special military deals around Memorial Day or Veterans Day. It's advisable to check their website or verify through SheerID for current offers.
Join Dermatica Rewards Program
Customers can earn points for every purchase made, which can then be redeemed for discounts on future orders. Dermatica also operates a referral programme where both the referrer and the referred friend can receive benefits such as discounts or free treatments.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
Dermatica Quick Facts
| Standard Delivery | Free UK delivery on subscription orders. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Contact customer service for prescription-related queries. |
| Student Discount | New student customers can get their first personalised treatment for £2.90 and 40% off their second month via Student Beans. Alternatively, students can get their first treatment for £2.90 and a 20% discount on the next treatment using TOTUM. |
| NHS Discount | Dermatica offers discounts for NHS staff and healthcare professionals. This can include a voucher code for NHS staff to get their first personalised formula for £2.90 and a 30% discount on their second month via an active Health Service Discounts account. Other offers may include 10-20% off for NHS workers. |
| Military Discount | While there isn't a specific ongoing military discount, a regular promo code (ANCHAL1) has been mentioned for military members to receive 30% off. Dermatica may also offer special military deals around Memorial Day or Veterans Day. It's advisable to check their website or verify through SheerID for current offers. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, PayPal |
| Founded | 2018 |
| Headquarters | London, United Kingdom |
Last verified: February 2026
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Customer Reviews
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Contact Information
Customer Service
+44 2080501208Customer Service Email
help@dermatica.co.ukCustomer Service Hours
Email: Mon-Sun 8am-10pm; Dermatology team: Mon-Fri 9am-5pm
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