Colorsmith
Colorsmith UK delivers bespoke, salon-quality hair colour solutions directly to your home, offering a personalised approach to achieving your perfect shade with expert support.
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About Colorsmith UK
Colorsmith UK is at the forefront of personalised at-home hair colour, bringing professional salon expertise directly to your doorstep. As a brand dedicated to customisation, Colorsmith understands that every individual's hair is unique, and so should their colour. Since its founding in 2009, the company has been committed to empowering customers to achieve their ideal hair shade with confidence and ease, supported by expert colourists and high-quality formulations.
Discover Your Perfect Shade
The Custom Colour Process
The journey to your perfect hair colour with Colorsmith UK begins with a comprehensive online consultation. You'll provide details about your hair's current condition, your desired results, and any specific concerns. This information allows their team of professional colourists to craft a truly bespoke formula, ensuring a perfect match and optimal results. Your personalised hair colour kit, complete with all the necessary tools and easy-to-follow instructions, is then conveniently delivered to your home.
Quality and Expertise
Colorsmith UK prides itself on using high-quality ingredients to create vibrant, long-lasting hair colour that also cares for your hair. Their commitment to excellence means you receive a product that not only looks fantastic but also maintains the health and integrity of your hair. With professional colourist support available, you're never alone in your hair colouring journey.
Seamless Shopping Experience
Enjoy the convenience of an entirely online shopping experience with Colorsmith UK. From initial consultation to receiving your custom hair colour, the process is designed for simplicity and efficiency. Take advantage of special offers like NHS discounts for healthcare professionals and join the 'Colour Plan' for ongoing benefits, including savings on future orders and dedicated colourist support. Colorsmith UK makes achieving beautiful, custom hair colour easier than ever before.
Colorsmith was founded in 2009 and is headquartered in United Kingdom. It is part of eSalon.com, LLC, with Online locations.
Discounts & Loyalty
NHS Discount
Colorsmith UK offers NHS discounts, with verified discount codes and Blue Light offers available. Average savings range from £40 to £60 on most orders, and sometimes 15% off orders.
Loyalty Programme
Colour Plan
The Colour Plan subscription offers 20% off all future orders, scheduled deliveries, the ability to fine-tune and reformulate your colour, access to a personal colourist, and exclusive offers. The plan can be skipped or cancelled at any time.
Shipping & Returns
<p>UK delivery available.</p>
Returns Policy
Colorsmith UK aims for complete customer satisfaction with their custom hair colour. If you are not entirely happy with your order, it is recommended to contact their customer service team directly via email or phone to discuss your concerns and explore potential solutions or returns options.
Company Information
Founded
2009
Headquarters
United Kingdom
Number of Stores
Online
Parent Company
eSalon.com, LLC
Payment Methods
Frequently Asked Questions
How does the custom hair colour process work?
The process typically involves an online consultation where you provide details about your current hair, desired results, and hair history. A professional colourist then formulates a bespoke hair colour kit, which is sent to you with detailed instructions and all necessary tools for easy at-home application.
What is Colorsmith UK's returns policy?
Colorsmith UK is committed to customer satisfaction with their custom hair colour. If you are not completely happy with your order, they encourage you to contact their customer service team directly via email or phone. They will work with you to understand your concerns and find a suitable resolution, which may include reformulation or other options.
How can I contact Colorsmith UK customer service?
You can reach Colorsmith UK customer service by email at [email protected] or by phone at (833) 909-2213. Please note that the phone number is a US number, and their operating hours are Monday to Friday, 8 am to 6 pm PT (Pacific Time).
Do Colorsmith UK offer any discounts or loyalty programmes?
Yes, Colorsmith UK offers NHS discounts for healthcare workers, providing verified discount codes and Blue Light offers. They also have a 'Colour Plan' loyalty scheme, which provides benefits such as 20% off future orders, scheduled deliveries, and access to a personal colourist.
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NHS discount
Colorsmith UK offers NHS discounts, with verified discount codes and Blue Light offers available. Average savings range from £40 to £60 on most orders, and sometimes 15% off orders.
Join Colour Plan
The Colour Plan subscription offers 20% off all future orders, scheduled deliveries, the ability to fine-tune and reformulate your colour, access to a personal colourist, and exclusive offers. The plan can be skipped or cancelled at any time.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
Colorsmith Quick Facts
| Standard Delivery | <p>UK delivery available.</p> |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Colorsmith UK aims for complete customer satisfaction with their custom hair colour. If you are not entirely happy with your order, it is recommended to contact their customer service team directly via email or phone to discuss your concerns and explore potential solutions or returns options. |
| Student Discount | Not available |
| NHS Discount | Colorsmith UK offers NHS discounts, with verified discount codes and Blue Light offers available. Average savings range from £40 to £60 on most orders, and sometimes 15% off orders. |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, PayPal |
| Founded | 2009 |
| Headquarters | United Kingdom |
Last updated: June 2026
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Contact Information
Customer Service
(833) 909-2213Customer Service Email
[email protected]Customer Service Hours
Monday - Friday, 8 am - 6 pm PT (Pacific Time)