City Cruises
City Cruises offers unforgettable dining and sightseeing cruises, walking tours, and unique city adventures in iconic destinations worldwide, perfect for creating lasting memories.
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Shop at City CruisesDiscover Unforgettable City Experiences with City Cruises UK
City Cruises, a leading provider of exceptional tours and excursions, offers a gateway to exploring the world's most vibrant cities. With a focus on both land and water-based adventures, City Cruises is dedicated to delivering memorable moments for every traveller. From the historic Thames in London to the bustling harbours of New York, their diverse range of services ensures there's an experience for everyone. If you're looking to buy tour tickets online or book a unique day out, City Cruises provides a seamless and exciting platform.
Explore Iconic Destinations and Diverse Tours
City Cruises excels in offering a rich variety of tours. Their signature dining cruises provide a luxurious way to see cityscapes, combining gourmet meals with stunning panoramic views. For those keen on history and landmarks, their sightseeing cruises offer insightful commentary and unparalleled photo opportunities. Beyond the water, discover the hidden gems of a city through expertly guided walking tours and tantalising food tours. Popular destinations include London, New York, San Francisco, and Niagara Falls, making them a premier choice for UK experiences and international adventures.
Why Choose City Cruises for Your Next Adventure?
Choosing City Cruises means opting for quality, expertise, and unforgettable memories. They pride themselves on their 'bucket list' tours, led by knowledgeable local guides who bring each city to life. The convenience of their online booking system, coupled with flexible options for rescheduling and enhancing your experience, makes planning your trip stress-free. Whether it’s a romantic Valentine’s Day cruise or a festive holiday dining experience, City Cruises consistently offers high-quality, engaging, and unique ways to enjoy a city. Book your next city tour or river cruise with confidence and embark on an extraordinary journey.
City Cruises is headquartered in London. It is part of City Experiences / Hornblower Group, with 4 London piers locations.
Discounts & Loyalty
Gift Cards Available
Shipping & Returns
City Cruises is a London cruise experience. Tickets and booking confirmations are delivered electronically. No physical delivery is involved.
Returns Policy
Cancellation and refund policies vary by ticket type and booking. Contact City Cruises customer service for assistance.
Company Information
Headquarters
London
Number of Stores
4 London piers
Parent Company
City Experiences / Hornblower Group
Payment Methods
Sustainability
Giffgaff Recycle is committed to reducing electronic waste by providing a platform for customers to sell their old phones and tech. Devices are either refurbished for reuse or responsibly recycled, contributing to a more sustainable environment.
Frequently Asked Questions
Where do City Cruises depart from?
City Cruises operates from Tower, Westminster, London Eye, and Greenwich piers.
Do I need to book in advance?
Advance booking is recommended to beat queues, but walk-up tickets may be available at the piers.
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City Cruises Quick Facts
| Standard Delivery | City Cruises is a London cruise experience. Tickets and booking confirmations are delivered electronically. No physical delivery is involved. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Cancellation and refund policies vary by ticket type and booking. Contact City Cruises customer service for assistance. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, PayPal |
| Headquarters | London |
Last verified: February 2026
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Contact Information
Customer Service Hours
Monday – Sunday 6am – 8pm GMT
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