Callie
Callie offers unique and personalised gifts for every occasion, from custom jewellery to thoughtful presents for loved ones, making every gifting moment special.
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About Callie UK
Callie UK, established in 2017, is a leading online retailer specialising in personalised gifts for all occasions. With a mission to make every gifting moment unique, Callie offers a vast selection of customisable products designed to create lasting memories. From their headquarters in Kwun Tong, Hong Kong, they serve customers across the UK, providing high-quality, thoughtful presents that truly resonate.
Discover Callie's Personalised Gift Collection
Jewellery & Accessories
At the heart of Callie's offering is their stunning range of personalised jewellery. Shoppers can find beautiful name necklaces, elegant stacking rings, and custom bracelets, perfect for adding a personal touch to any outfit or as a cherished keepsake. Beyond jewellery, Callie also features a variety of accessories, including popular items like personalised blankets and bags, making them a versatile choice for unique finds.
Gifts for Every Milestone
Callie excels in providing gifts tailored for specific events and recipients. Their curated collections include ideal presents for Mother's Day, romantic Valentine's gifts, wedding keepsakes, and charming items for new babies. They also cater to pet lovers and offer sensitive memorial gifts, ensuring that every significant life event is celebrated or commemorated with a meaningful, personalised item. Explore their best sellers for inspiration on popular and beloved choices.
Seamless Shopping & Support
Callie is committed to providing an excellent online shopping experience. They offer various delivery options to suit your needs, alongside a comprehensive 99-day return policy for peace of mind. Their customer service team is available 24/7 via email at support-uk@callie.com to assist with any queries. Additionally, Callie rewards its customers with the 'Callie Points' loyalty programme and offers special discounts for students, NHS workers, and military personnel through the Blue Light Card, making thoughtful gifting more accessible.
Callie was founded in 2017 and is headquartered in Kwun Tong, Hong Kong, with Online only locations.
Discounts & Loyalty
Student Discount
Callie offers a 15% student discount.
NHS Discount
NHS discounts are available via a Blue Light Card.
Military / Blue Light Discount
Military/armed forces discounts are available via a Blue Light Card.
Loyalty Programme
Callie Points
Callie Points members earn points on purchases (excluding shipping fees) that can be redeemed for discounts on future orders, greeting cards, and shipping fees. For example, 10 points can be redeemed for £0.10, with a minimum payment of £1.00 after deduction.
Shipping & Returns
<p>UK delivery available.</p>
Returns Policy
Callie offers a generous 99-day return and exchange policy for items you are not completely satisfied with. Full terms and conditions apply and are available on their website.
Company Information
Founded
2017
Headquarters
Kwun Tong, Hong Kong
Number of Stores
Online only
Payment Methods
Frequently Asked Questions
What are Callie's delivery options and times?
Callie's delivery time is calculated as Processing Time (generally 1-5 business days) + Shipping Time. Standard shipping costs £4.0, Expedited is £6.0, and Urgent is £18.0. Specific shipping times vary by method.
What is Callie's return policy?
Callie offers a generous 99-day return and exchange service if you are not completely satisfied with your items. For a full list of terms and conditions regarding refunds and exchanges, please refer to their website.
How can I contact Callie's customer service?
You can reach Callie's customer service team via email at support-uk@callie.com. They are available 24/7 to assist with your enquiries.
What kind of personalised gifts does Callie offer?
Callie specialises in a wide array of personalised gifts for every occasion, including custom jewellery like name necklaces and stacking rings, as well as unique presents for Mother's Day, weddings, babies, pet lovers, and memorial gifts.
Which payment methods does Callie accept?
Callie accepts a variety of secure payment methods, including Visa, Mastercard, American Express, Discover, Diners Club International, JCB, PayPal, Clearpay, Apple Pay, and Klarna.
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Student discount
Callie offers a 15% student discount.
NHS discount
NHS discounts are available via a Blue Light Card.
Military & Blue Light discount
Military/armed forces discounts are available via a Blue Light Card.
Join Callie Points
Callie Points members earn points on purchases (excluding shipping fees) that can be redeemed for discounts on future orders, greeting cards, and shipping fees. For example, 10 points can be redeemed for £0.10, with a minimum payment of £1.00 after deduction.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
Callie Quick Facts
| Standard Delivery | <p>UK delivery available.</p> |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Callie offers a generous 99-day return and exchange policy for items you are not completely satisfied with. Full terms and conditions apply and are available on their website. |
| Student Discount | Callie offers a 15% student discount. |
| NHS Discount | NHS discounts are available via a Blue Light Card. |
| Military Discount | Military/armed forces discounts are available via a Blue Light Card. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, AMERICAN EXPRESS, DISCOVER, Diners Club International, JCB, PayPal, Clearpay, ApplePay, Klarna |
| Founded | 2017 |
| Headquarters | Kwun Tong, Hong Kong |
Last updated: June 2026
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Contact Information
Customer Service Email
support-uk@callie.comCustomer Service Hours
24/7