Brora
Discover Brora, the UK's luxury fashion brand renowned for exquisite Scottish cashmere and timeless clothing, offering elegance for every wardrobe.
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About Brora: A Legacy of Luxury Scottish Cashmere
Brora stands as a beacon of luxury British fashion, celebrated globally for its exquisite Scottish cashmere and beautifully crafted clothing. Established in 1993 by Victoria Stapleton, the brand has grown from a small independent venture into a renowned name synonymous with quality, elegance, and timeless design. Headquartered in Stevenage, Hertfordshire, Brora maintains a strong UK presence with 9 stores and an international flagship in New York, reflecting its appeal to a discerning clientele seeking premium apparel. The brand's commitment to natural fibres and traditional manufacturing techniques ensures that every item, from a classic cashmere jumper to a sophisticated dress, meets the highest standards of luxury and durability.
The Brora Product Range: Beyond Cashmere
While Brora is most famous for its unparalleled Scottish cashmere collection, offering everything from sumptuously soft knitwear and cardigans to elegant accessories like scarves and hats, its product range extends far beyond. Shoppers can explore a diverse array of women's, men's, and children's clothing, including beautifully tailored dresses, versatile skirts, comfortable trousers, and stylish blouses. Each piece is designed with a focus on natural materials, intricate detailing, and a sophisticated aesthetic, making Brora a go-to destination for those looking to buy luxury clothing online or find unique, high-quality fashion items in the UK.
Shopping Experience and Customer Care at Brora
Brora is dedicated to providing an exceptional shopping experience, whether you prefer the convenience of online browsing at brora.co.uk or the personal touch of an in-store visit. Their customer service team is readily available to assist with any queries, reachable by phone at +44 (0)3456 599 944 or via email at info@brora.co.uk during business hours. Brora also values its community, offering a student discount through Student Beans and a special 20% discount for dedicated NHS staff, making their luxury collections more accessible. Discover the ease of shopping for premium British fashion and experience the quality and service that Brora is known for.
Brora was founded in 1993 and is headquartered in United Kingdom. It is part of None (Brora Ltd is the operating company), with Approximately 10 (9 in UK, 1 in USA) locations.
Discounts & Loyalty
Student Discount
Students can enjoy a discount at Brora through Student Beans.
NHS Discount
Brora offers NHS discount codes, providing a 20% discount for NHS staff.
Gift Cards Available
Loyalty Programme
Brora Club
Members enjoy benefits such as exclusive offers and early access to sales.
Shipping & Returns
Free UK delivery on orders over £100.
Returns Policy
Free returns within 28 days for unworn items with tags attached.
Company Information
Founded
1993
Headquarters
United Kingdom
Number of Stores
Approximately 10 (9 in UK, 1 in USA)
Parent Company
None (Brora Ltd is the operating company)
Payment Methods
Frequently Asked Questions
How can I contact Brora customer service?
You can reach Brora customer service by phone within the UK at 03456 599 944, or from the USA at 1-866-898-8454. You can also email them at info@brora.co.uk.
What are Brora's customer service hours?
Brora's customer service operates Monday to Friday, from 9 am to 5:30 pm (GMT).
Does Brora offer any discounts?
Yes, Brora offers a 20% discount for NHS staff. Information regarding student discounts is conflicting and not explicitly advertised on their official website.
Does Brora have a loyalty program?
Yes, Brora has a loyalty program called the 'Brora Club'. Members can enjoy benefits such as exclusive offers and early access to sales.
Where are Brora's physical stores located?
Brora operates approximately 9 physical stores across the UK and one store in New York, USA.
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Student discount
Students can enjoy a discount at Brora through Student Beans.
NHS discount
Brora offers NHS discount codes, providing a 20% discount for NHS staff.
Free delivery
Get free delivery on orders over £100 at Brora.
Join Brora Club
Members enjoy benefits such as exclusive offers and early access to sales.
Gift cards available
Buy discounted Brora gift cards from cashback sites to save even more.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
Brora Quick Facts
| Standard Delivery | Free UK delivery on orders over £100. |
| Free Delivery | Orders over £100 |
| Click & Collect | Not available |
| Returns Policy | Free returns within 28 days for unworn items with tags attached. |
| Student Discount | Students can enjoy a discount at Brora through Student Beans. |
| NHS Discount | Brora offers NHS discount codes, providing a 20% discount for NHS staff. |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express, PayPal |
| Founded | 1993 |
| Headquarters | United Kingdom |
Last updated: June 2026
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Contact Information
Customer Service
03456 599 944Customer Service Email
info@brora.co.ukCustomer Service Hours
Mon-Fri 9am-5:30pm (GMT)