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British Airways

British Airways

British Airways offers premium flights and holiday packages, connecting the UK to destinations worldwide with exceptional service and comfort.

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About British Airways

British Airways is the UK's largest international airline and flag carrier, with a proud history dating back to 1919. As a founding member of the Oneworld alliance, British Airways connects the United Kingdom to hundreds of destinations across six continents. Known for its commitment to customer service and a premium travel experience, British Airways has established itself as a leader in global aviation, offering a blend of tradition and innovation to its millions of passengers each year.

Explore British Airways' Travel Options

Flights to Global Destinations

Discover an unparalleled network of routes with British Airways, offering direct flights from major UK airports to key cities and holiday hotspots around the world. Whether you're looking to buy flights online for a quick business trip or a long-awaited holiday, British Airways provides a range of cabin choices, including economy, premium economy, business class (Club World), and luxurious first class. Each option is designed to provide comfort and convenience, ensuring a pleasant journey no matter your destination.

Tailored Holiday Packages

Beyond flights, British Airways Holidays offers comprehensive packages that combine flights with hand-picked hotels and car hire. This makes planning your next escape effortless, allowing you to secure all aspects of your trip in one convenient booking. From city breaks to beach holidays, these packages provide excellent value and peace of mind, backed by the trusted British Airways service.

The British Airways Experience

Experience the difference with British Airways' renowned service, from the moment you book until you reach your destination. Benefit from their Executive Club loyalty programme, earning Avios points on flights and holidays that can be redeemed for future travel. Enjoy state-of-the-art in-flight entertainment, delicious meals, and comfortable seating across their modern fleet. British Airways is dedicated to making your travel experience smooth, enjoyable, and memorable.

British Airways was founded in 1973 and is headquartered in Harmondsworth, London. It is part of International Airlines Group (IAG), with Multiple airport hubs and global offices locations.

News & Updates

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Grind will now serve unique blend of roasts across British Airways’ premium cabins and lounges

Discover what's happening in retail today, Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and much more. rind–the London founded speciality coffee brand–will now serve their unique blend of roasts across British Airways’ premium cabins and lounges to more than 200 destinations worldwide. From today, millions of customers can enjoy a cup of craft coffee at 35,000ft, carefully balanced for the perfect taste at altitude,...

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By Fiona Briggs
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Roebuck Estates selected as a British Airways Business Class wine partner

Discover what's happening in retail today, Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and much more. Roebuck Estates, one of England’s leading producers of vintage sparkling wine, has been selected as a British Airways Business Class wine partner, becoming one of just four wines chosen to be served on board as part of the airline’s prestigious quarterly rotation programme. This is the first time that Roebuck Estates...

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By Fiona Briggs
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Discounts & Loyalty

Student Discount

British Airways offers student discounts on selected routes through various promotions and partnerships, which may include reduced fares, flexible booking policies, and extra baggage allowances. British Airways Holidays provides a £25 gift card on package holidays with a minimum spend of £500 per booking via Student Beans. They also partner with student travel platforms like StudentUniverse.

NHS Discount

British Airways offers NHS discounts on select flights. These can be accessed by contacting British Airways directly or through dedicated providers such as Health Service Discounts and World Flight Vibes.

Military / Blue Light Discount

British Airways provides a 10% discount on flights (excluding First Class) for members of the Defence Discount Service. This offer is available to serving armed forces, reservists, spouses/partners of serving personnel, veterans, MoD civil servants, war widowers, and cadet forces.

Gift Cards Available

Loyalty Programme

Executive Club

Earn and spend Avios points on flights, upgrades, hotels and more. Tiered membership with Bronze, Silver and Gold benefits.

Shipping & Returns

E-tickets delivered instantly via email. Physical tickets available for certain bookings.

Returns Policy

Refund policies vary by ticket type. Flexible tickets can be changed or refunded. Non-refundable tickets may be subject to fees.

Company Information

Founded

1973

Headquarters

Harmondsworth, London

Number of Stores

Multiple airport hubs and global offices

Parent Company

International Airlines Group (IAG)

Payment Methods
Visa
Mastercard
AMERICANEXPRESSAmerican Express
PayPalPayPal
Avios Points
Sustainability

BA2050 sustainability programme targeting net zero carbon emissions by 2050. Investing in sustainable aviation fuel and carbon offset schemes.

Frequently Asked Questions

How do I earn Avios with British Airways?

Join the free Executive Club to earn Avios on BA flights and with partner airlines, hotels, and retailers. Avios can be redeemed for flights, upgrades, and more.

What is British Airways hand luggage allowance?

Hand luggage allowance varies by cabin class and ticket type. Most passengers can bring one cabin bag plus a smaller personal item.

Can I change my British Airways booking?

Changes depend on your ticket type. Flexible tickets can be changed without fees, while basic fares may incur change charges.

Does British Airways offer travel insurance?

Yes, British Airways offers travel insurance through its partners when you book flights or holidays through ba.com.

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5 Ways to Save at British Airways in 2026

  1. Student discount

    British Airways offers student discounts on selected routes through various promotions and partnerships, which may include reduced fares, flexible booking policies, and extra baggage allowances. British Airways Holidays provides a £25 gift card on package holidays with a minimum spend of £500 per booking via Student Beans. They also partner with student travel platforms like StudentUniverse.

  2. NHS discount

    British Airways offers NHS discounts on select flights. These can be accessed by contacting British Airways directly or through dedicated providers such as Health Service Discounts and World Flight Vibes.

  3. Military & Blue Light discount

    British Airways provides a 10% discount on flights (excluding First Class) for members of the Defence Discount Service. This offer is available to serving armed forces, reservists, spouses/partners of serving personnel, veterans, MoD civil servants, war widowers, and cadet forces.

  4. Join Executive Club

    Earn and spend Avios points on flights, upgrades, hotels and more. Tiered membership with Bronze, Silver and Gold benefits.

  5. Gift cards available

    Buy discounted British Airways gift cards from cashback sites to save even more.

Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.

British Airways Quick Facts

Standard DeliveryE-tickets delivered instantly via email. Physical tickets available for certain bookings.
Free DeliveryNot available
Click & CollectNot available
Returns PolicyRefund policies vary by ticket type. Flexible tickets can be changed or refunded. Non-refundable tickets may be subject to fees.
Student DiscountBritish Airways offers student discounts on selected routes through various promotions and partnerships, which may include reduced fares, flexible booking policies, and extra baggage allowances. British Airways Holidays provides a £25 gift card on package holidays with a minimum spend of £500 per booking via Student Beans. They also partner with student travel platforms like StudentUniverse.
NHS DiscountBritish Airways offers NHS discounts on select flights. These can be accessed by contacting British Airways directly or through dedicated providers such as Health Service Discounts and World Flight Vibes.
Military DiscountBritish Airways provides a 10% discount on flights (excluding First Class) for members of the Defence Discount Service. This offer is available to serving armed forces, reservists, spouses/partners of serving personnel, veterans, MoD civil servants, war widowers, and cadet forces.
International ShippingNot available
Payment MethodsVisa, Mastercard, American Express, PayPal, Avios Points
Founded1973
HeadquartersHarmondsworth, London

Last verified: February 2026

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Customer Reviews

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Contact Information

Customer Service

0344 493 0787

Customer Service Email

dpo@ba.com

Customer Service Hours

24/7 phone support available

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