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Botslab US is the American web store of Botslab, a 360 Group smart-security brand selling dash cams, outdoor and indoor security cameras, and video doorbells.
No live codes or offers from Botslab US right now — here's what to know before you shop.
| Standard Delivery | US orders processed in 1 to 2 business days; standard delivery 3 to 7 business days, expedited 1 to 3 business days; cost calculated at checkout by address, service and weight (UPS surcharges for remote ZIP codes). Canada and international: 5 to 14 business days; some Canadian destinations add CAD $15 to $30. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Request an unconditional return within 30 days of receipt; support must approve it first. A Botslab-supplied return label is deducted from the refund unless the item is defective; a customer-bought label gets a full refund. Refund after inspection. 1-year limited warranty, plus 6 months if registered. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Contact retailer |
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Botslab US is the US-dollar online store of Botslab, a maker of AI camera hardware for cars and homes. According to the brand's company site, Botslab is a sub-brand of 360 Group and draws on that group's AI and big-data work. American buyers can reach a toll-free support line, +1 833-603-6080, from 9 a.m. to 6 p.m. Eastern time every day of the year.
Botslab's US shipping page says orders are processed within 1 to 2 business days. Standard US delivery then takes 3 to 7 business days and expedited delivery 1 to 3, with the price worked out at checkout from the address, the service chosen and the parcel weight. UPS adds surcharges for some remote ZIP codes. Orders to Canada and other countries take 5 to 14 business days.
Unconditional returns must be requested within 30 days of receipt and approved by Botslab's support team before anything is sent back. When Botslab supplies the return label, its cost comes out of the refund unless the item is defective; shoppers who buy their own label get a full refund. Refunds are paid once the returned item has been inspected.
New Botslab products carry a 1-year limited warranty, extended by 6 months when the device is registered within the warranty period. Written support requests go to service@botslab.com, and a separate German hotline serves European customers.
Botslab US. It is part of 360 Group.
US orders processed in 1 to 2 business days; standard delivery 3 to 7 business days, expedited 1 to 3 business days; cost calculated at checkout by address, service and weight (UPS surcharges for remote ZIP codes). Canada and international: 5 to 14 business days; some Canadian destinations add CAD $15 to $30.
Returns Policy
Request an unconditional return within 30 days of receipt; support must approve it first. A Botslab-supplied return label is deducted from the refund unless the item is defective; a customer-bought label gets a full refund. Refund after inspection. 1-year limited warranty, plus 6 months if registered.
Parent Company
360 Group
US standard delivery takes 3 to 7 business days after 1 to 2 business days of order processing, and expedited delivery takes 1 to 3 business days. The shipping charge is calculated at checkout from the destination, service and package weight.
Botslab US accepts unconditional returns requested within 30 days of receipt, once the support team approves the request. If Botslab provides the label, its cost is deducted from the refund unless the product is defective; a shopper who buys their own label gets a full refund.
New Botslab products come with a 1-year limited warranty. Registering the device within that warranty period adds another 6 months of cover, according to the brand's warranty and return page.
Botslab US is the American store of Botslab, which its company website describes as a sub-brand of 360 Group. The brand designs AI-powered dash cams, home security cameras and video doorbells.
Yes. Botslab's US shipping page lists delivery to Canada and international addresses in 5 to 14 business days, and notes that some Canadian destinations carry an extra fee of CAD $15 to $30.
Botslab US runs a toll-free hotline, +1 833-603-6080, open 9 a.m. to 6 p.m. Eastern time 365 days a year, and answers email at service@botslab.com. Return requests start with the support team.
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Customer Service
+1 833-603-6080Customer Service Email
service@botslab.comCustomer Service Hours
9 a.m. to 6 p.m. Eastern time, 365 days a year
