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BlackStrap is an Oregon-based maker of cold-weather gear for skiers and snowboarders, selling hooded balaclavas, neck gaiters, merino base layers and Caldera sherpa fleece.
No live codes or offers from BlackStrap right now — here's what to know before you shop.
10% cashback for members (checked October 2026)
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| Standard Delivery | UK orders are charged in GBP with carrier rates at checkout: one light item was quoted £15 by DHL eCommerce Parcel Direct (est. 7 to 9 days), £20 by UPS Worldwide Expedited (3 to 5 days) or £34 by DHL Express (checked October 2026). International transit 7 to 14 business days. Most orders dispatch within 2 business days from Bend, Oregon. Free shipping over $75 is for US addresses only. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | International orders, UK included, are final and cannot be returned. US orders: free returns or exchanges within 30 days of delivery if unworn, unwashed and tagged. Closeout, pro-purchase and final items are excluded. EU buyers have a 14-day withdrawal right and pay the return label. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Contact retailer |
| Headquarters | Bend, Oregon |
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BlackStrap is an American cold-weather gear brand from Oregon that makes balaclavas, face and neck coverings, base layers and fleece for skiing, snowboarding and other winter sport. Its story begins in 2006, when founder Abe Shehadeh was snowboarding on Mount Bachelor, and its shipping page says every order leaves the company's headquarters in Bend, Oregon.
UK shoppers see prices in pounds, and delivery is priced by carrier and parcel weight at checkout. A single light item was quoted £15 with DHL eCommerce Parcel Direct (an estimated 7 to 9 days), £20 with UPS Worldwide Expedited (3 to 5 days) and £34 with DHL Express Worldwide (checked October 2026). The shipping page puts standard international transit at 7 to 14 business days. Most orders leave Bend within two business days, and the same-day cut-off is 10am Pacific time on weekdays. Free shipping on orders above $75 is limited to US addresses.
Returns need attention before ordering from the UK. The returns page states that purchases shipped outside the US and its territories are final and cannot be sent back, so the free 30-day returns and exchanges covered there apply to American orders. EU buyers keep a separate 14-day right of withdrawal and pay the return label. Worn, washed or untagged items, closeouts and pro-purchase orders are excluded for every customer.
The brand's loyalty programme, Flow State Rewards, advertises 10% cashback for members who join (checked October 2026).
BlackStrap is headquartered in Bend, Oregon.
Loyalty Programme
Flow State Rewards
10% cashback for members (checked October 2026)
UK orders are charged in GBP with carrier rates at checkout: one light item was quoted £15 by DHL eCommerce Parcel Direct (est. 7 to 9 days), £20 by UPS Worldwide Expedited (3 to 5 days) or £34 by DHL Express (checked October 2026). International transit 7 to 14 business days. Most orders dispatch within 2 business days from Bend, Oregon. Free shipping over $75 is for US addresses only.
Returns Policy
International orders, UK included, are final and cannot be returned. US orders: free returns or exchanges within 30 days of delivery if unworn, unwashed and tagged. Closeout, pro-purchase and final items are excluded. EU buyers have a 14-day withdrawal right and pay the return label.
Headquarters
Bend, Oregon
UK delivery is priced at checkout by carrier and weight. One light item was quoted £15 with DHL eCommerce Parcel Direct, estimated at 7 to 9 days, or £34 with DHL Express Worldwide (checked October 2026). The $75 free-shipping threshold covers American addresses only.
No. BlackStrap's returns page says international purchases are final and cannot be returned. Its free returns and exchanges within 30 days of delivery cover American orders, and EU buyers have a separate 14-day withdrawal right.
Most orders leave the Bend warehouse within two business days. Weekday orders placed before 10am Pacific time can go out the same day, Friday and weekend orders ship the following Monday, and standard international transit takes 7 to 14 business days.
Abe Shehadeh founded BlackStrap; the brand traces its story to 2006, when he was a snowboarder on Mount Bachelor. The company is headquartered in Bend, Oregon, and ships every order from there.
Yes. BlackStrap runs a loyalty programme called Flow State Rewards, and the homepage advertises 10% cashback for members who join (checked October 2026). The scheme is linked from the site footer beside the account login.
BlackStrap's support email address is support@blackstrap.com. The site also has a contact page, an order tracker and a self-service area for starting returns on eligible American orders.
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Customer Service Email
support@blackstrap.com
