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Better2know offers fast, confidential STI and HIV testing services across the UK, including clinic appointments, nurse home visits, and convenient home test kits.
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Established in 2008, Better2Know has grown to become the UK's leading private provider of confidential sexual health and HIV testing services. With a commitment to speed, accuracy, and absolute discretion, Better2Know helps individuals take proactive steps towards managing their health. Their extensive network and flexible service options make them a trusted choice for anyone seeking peace of mind regarding sexually transmitted infections (STIs) and overall wellness. They are experts in sexual health, available 24/7 to address concerns and provide support.
Better2Know boasts over 400 private clinics throughout the UK, offering anonymous doctor consultations and a wide array of testing options. You can choose instant testing for rapid results on common STIs in about 20 minutes at selected locations, or opt for comprehensive laboratory-based testing for the broadest range of infections. All appointments are completely confidential, with results accessible securely online.
Understanding the need for convenience and privacy, Better2Know offers innovative solutions like their 'Come2You' service, where a professional nurse visits you at home or work, anywhere in the UK. For ultimate ease, you can also order a home test kit online. These kits are discreetly delivered to your door, allowing you to collect samples and return them directly to their lab, with results available in your secure patient area.
From individual STI tests to comprehensive sexual health screens covering multiple infections, Better2Know provides options for every concern. This includes fast and reliable testing for HIV, Chlamydia, Gonorrhoea, Syphilis, Herpes, Hepatitis, and many more. Their services extend beyond testing to include advice and treatment pathways, ensuring a holistic approach to your sexual health needs.
Booking your test is straightforward, whether by calling their 24/7 helpline or using their online tool. Better2Know prioritises your privacy, offering completely anonymous services and secure online access to your results. Benefit from their 10% NHS discount and consider their loyalty program, providing 10% off your next booking. Choose Better2Know for a fast, confidential, and expert-led approach to your sexual health.
Better2know was founded in 2008 and is headquartered in United Kingdom. It is part of Better 2 Know Limited, with 350+ clinics locations.
NHS Discount
Better2Know offers a 10% NHS discount via Health Service Discounts for healthcare workers.
Loyalty Programme
Better2Know Patient Rewards
Receive 10% off your next booking with a unique discount code provided in your secure patient area after a booking.
<p>Home testing kits delivered in discreet plain packaging. Clinic appointments available nationwide.</p>
Returns Policy
Better2Know primarily offers testing services. While they also sell other healthcare products, a specific returns policy for these products is not explicitly detailed on their website. For test kits, samples are returned to their lab for results.
Founded
2008
Headquarters
United Kingdom
Number of Stores
350+ clinics
Parent Company
Better 2 Know Limited
Yes, our service is strictly confidential and completely anonymous. You do not need to give your real name.
Results available within 1-5 days depending on tests. Instant testing with 30-minute results also available.
Yes, we offer home sample kits delivered in discreet packaging.
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Be the first to write a reviewBetter2Know offers a 10% NHS discount via Health Service Discounts for healthcare workers.
Receive 10% off your next booking with a unique discount code provided in your secure patient area after a booking.
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| Standard Delivery | <p>Home testing kits delivered in discreet plain packaging. Clinic appointments available nationwide.</p> |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Better2Know primarily offers testing services. While they also sell other healthcare products, a specific returns policy for these products is not explicitly detailed on their website. For test kits, samples are returned to their lab for results. |
| Student Discount | Not available |
| NHS Discount | Better2Know offers a 10% NHS discount via Health Service Discounts for healthcare workers. |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, PayPal |
| Founded | 2008 |
| Headquarters | United Kingdom |
Last updated: June 2026
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Customer Service
+44 (0)20 7099 0955Customer Service Email
info@better2know.comCustomer Service Hours
24 hours a day, 7 days a week