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Bebird is a Shenzhen-based maker of camera ear cleaners, selling the EarSight Plus, R1, Note 5 and Ultra X visual earwax tools, spare tips and family ear-care kits.
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Bebird is a Chinese ear-care brand that makes camera-equipped ear cleaners, which show a live view of the ear canal on a smartphone while a scoop or tweezer tip lifts out wax. Its about page names BlackBees International (Hong Kong) Co., Ltd. as brand owner and Heifeng Zhizao (Shenzhen) Technology Co., Ltd., which the brand's timeline says was established in 2018, as manufacturer.
The company timeline lists a Red Dot award for the Note3 series in 2021 and Red Dot and iF design awards for the Note5 Pro in 2022. Bebird says it opened a manufacturing base in Vietnam in 2024 and runs a North American office, BlackBees Inc., in Brea, California.
Shoppers in the UK see prices in pounds sterling. Standard shipping is free; Bebird's shipping policy says orders are processed within 1 to 3 business days and that deliveries outside the US take 8 to 15 business days, with any customs duties or import VAT paid by the buyer unless included at checkout.
Returns can be requested within 60 days of delivery by emailing cs@bebird.com before posting anything back. Products should come back complete with accessories, cables and manuals, and opened personal-care items may face extra restrictions. After a change of mind the buyer may have to pay return postage, while wrong, defective or transit-damaged items are replaced, refunded or reimbursed. The homepage also advertises a two-year warranty.
Email subscribers get 10% off plus early access to new launches (checked October 2026). The store also sells two-device bundles.
UK: standard shipping free, 8 to 15 business days after processing (orders processed in 1 to 3 business days); express options and prices shown at checkout. Customs duties or import VAT may apply unless included at checkout. US 48 states: 3 to 5 business days. Ships worldwide.
Returns Policy
Request a return within 60 days of delivery by emailing cs@bebird.com before sending anything. Items should be complete with accessories and manuals; opened personal-care items may be restricted. Buyer may pay return postage for change-of-mind returns; wrong, defective or transit-damaged items are replaced, refunded or reimbursed. Two-year warranty (homepage).
Standard shipping is free. Bebird processes orders within 1 to 3 business days, and its shipping policy estimates 8 to 15 business days for international destinations such as the UK. Import duties or VAT may apply unless shown at checkout.
Bebird accepts return requests within 60 days of delivery. Email cs@bebird.com before sending anything back; change-of-mind returns may carry the return postage cost, while wrong, defective or damaged items are replaced, refunded or reimbursed.
Through a camera wand. According to Bebird, its EarSight devices put a small camera at the tip of a flexible wand that streams to a smartphone app, so the user can watch the ear canal while a scoop, tweezer or sponge tip removes wax.
BlackBees International (Hong Kong) Co., Ltd. owns the Bebird brand, and Heifeng Zhizao (Shenzhen) Technology Co., Ltd. makes its devices. BlackBees Inc. in Brea, California, is the brand's North American base.
Two years, according to the banner on Bebird's homepage. Damaged, defective or incorrect products should be reported to cs@bebird.com, ideally within 7 days of delivery, with photos or video of the problem.
By email at cs@bebird.com. Bebird says it answers orders from its own store within 24 business hours, excluding holidays, and it also lists a US phone line staffed from 9am to 5pm Pacific Time.
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| Standard Delivery | UK: standard shipping free, 8 to 15 business days after processing (orders processed in 1 to 3 business days); express options and prices shown at checkout. Customs duties or import VAT may apply unless included at checkout. US 48 states: 3 to 5 business days. Ships worldwide. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Request a return within 60 days of delivery by emailing cs@bebird.com before sending anything. Items should be complete with accessories and manuals; opened personal-care items may be restricted. Buyer may pay return postage for change-of-mind returns; wrong, defective or transit-damaged items are replaced, refunded or reimbursed. Two-year warranty (homepage). |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Contact retailer |
Last updated: October 2026
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Customer Service Email
cs@bebird.com