Baked by Steph
Baked by Steph crafts personalised cookie gifts, macarons, and cakes in East London, delivering delicious, handmade treats across the UK to make every occasion special.
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About Baked by Steph
Baked by Steph, founded by Steph in January 2019, has quickly become a beloved name in personalised baked goods across the UK. Operating from their dedicated bakery in East London, they specialise in crafting delicious and visually stunning cookies, macarons, and cakes designed to bring joy to any occasion. Their commitment to quality and creativity shines through in every handmade treat.
Our Delicious Product Range
Personalised Cookie Gifts
Discover an extensive selection of personalised cookie gifts perfect for every celebration. From Birthday Cookie Gifts and Anniversary Cookie Gifts to unique Face Cookies and Edible Photo Cookies, there's a design for every sentiment. Explore collections for Mother's Day, Eid, Graduation, New Baby, and even Vegan options, all delivered directly to your door.
Beyond Cookies
While renowned for their cookies, Baked by Steph also offers a delightful array of other treats. Indulge in their "mind-blowing" macarons or choose from a selection of beautifully crafted cakes and cupcakes. Whether you're looking for a thoughtful gift or a treat for yourself, their bakery provides a diverse range of options for sweet tooths nationwide.
Seamless Shopping Experience
Ordering from Baked by Steph is designed to be easy and convenient. Enjoy free cookie delivery on orders over £30, with the option for next-day delivery when you order by 1pm. Join Steph's Cookie Club to earn "Cookie Coins" with every purchase, redeemable for gift vouchers and exclusive rewards, making every order even sweeter.
Baked by Steph was founded in 2019 and is headquartered in London, UK, with Bakery + online locations.
Discounts & Loyalty
Gift Cards Available
Loyalty Programme
Steph's Cookie Club
Members earn "Cookie Coins" for every purchase (£1 spent = 5 Cookie Coins). 500 Cookie Coins can be redeemed for a £5 gift voucher. Earn for signing up, newsletter subscription, reviews, referrals, birthday, and social media follows. Cookie Coins expire 12 months, redeemed rewards 3 months.
Shipping & Returns
<p>Letterbox cookies ship to any UK postcode. Free standard shipping over £25. Cakes couriered within London Zones 1-3 Tuesday-Friday.</p>
Returns Policy
<p>Contact customer service for issues with orders. Fresh products cannot be returned but replacements provided for quality concerns.</p>
Company Information
Founded
2019
Headquarters
London, UK
Number of Stores
Bakery + online
Payment Methods
Frequently Asked Questions
Do cookies fit through letterboxes?
Yes, products marked letterbox fit through a standard UK letterbox for easy delivery.
Do you deliver nationwide?
Cookies and macarons deliver to any UK postcode. Cakes are only available within London Zones 1-3.
Can I get a subscription?
Yes, we offer cookie subscriptions in 3, 6 and 12-month options.
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Free delivery
Get free delivery on orders over £25 at Baked by Steph.
Join Steph's Cookie Club
Members earn "Cookie Coins" for every purchase (£1 spent = 5 Cookie Coins). 500 Cookie Coins can be redeemed for a £5 gift voucher. Earn for signing up, newsletter subscription, reviews, referrals, birthday, and social media follows. Cookie Coins expire 12 months, redeemed rewards 3 months.
Gift cards available
Buy discounted Baked by Steph gift cards from cashback sites to save even more.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
Baked by Steph Quick Facts
| Standard Delivery | <p>Letterbox cookies ship to any UK postcode. Free standard shipping over £25. Cakes couriered within London Zones 1-3 Tuesday-Friday.</p> |
| Free Delivery | Orders over £25 |
| Click & Collect | Not available |
| Returns Policy | <p>Contact customer service for issues with orders. Fresh products cannot be returned but replacements provided for quality concerns.</p> |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, PayPal, Apple Pay |
| Founded | 2019 |
| Headquarters | London, UK |
Last updated: June 2026
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Contact Information
Customer Service
02039165426Customer Service Email
info@bakedbysteph.comCustomer Service Hours
Mon-Fri (response within 24 hours)