
Baked by Melissa
Baked by Melissa offers handcrafted bite-size cupcakes in a variety of delicious flavours, including gluten-free and vegan options, perfect for gifting or a sweet treat.
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Shop at Baked by MelissaAbout Baked by Melissa
Baked by Melissa is a celebrated American bakery, founded in 2008 by Melissa Ben-Ishay, who turned her passion for baking into a thriving business. Originating in New York City, the brand quickly became famous for its innovative approach to cupcakes, offering a unique collection of bite-size treats. Melissa's vision was to create delicious, perfectly portioned cupcakes that allow customers to enjoy a variety of flavours without commitment. This ethos has cemented Baked by Melissa's reputation as a leader in gourmet confectionery.
Discover Their Delicious Range
The heart of Baked by Melissa's offering lies in its extensive selection of mini cupcakes. Shoppers can explore an array of imaginative flavours, from everyday favourites to limited-edition seasonal delights. Beyond individual cupcakes, they specialise in beautifully curated cupcake gift boxes, ideal for any special occasion, be it a birthday, anniversary, or corporate event. They also cater to specific dietary requirements with popular gluten-free cupcakes and vegan cupcake options, ensuring everyone can indulge.
Quality and Craftsmanship
Every single cupcake from Baked by Melissa is a testament to quality and craftsmanship. Baked fresh daily in their New York City kitchens, each treat is handcrafted using premium ingredients. This dedication ensures a consistently high standard of taste and texture, making every bite a delightful experience. Their commitment to fresh, high-quality ingredients is a cornerstone of the brand's success.
Shopping with Baked by Melissa
While Baked by Melissa is a US-based brand offering nationwide shipping across America, their online presence allows a global audience to appreciate their products. For those looking to send gifts within the US, their website provides an easy and intuitive ordering process. Customers can benefit from their 'Sweet Rewards' loyalty programme, earning points with every purchase. Furthermore, the brand proudly offers a student discount via Student Beans and a military discount, making their delightful treats more accessible to these valued communities. Their customer service team is readily available to assist with any queries, ensuring a smooth and enjoyable shopping experience.
Baked by Melissa was founded in 2008 and is headquartered in New York, USA, with 14 locations.
Discounts & Loyalty
Student Discount
Yes, Baked by Melissa offers a 15% student discount via Student Beans.
Military / Blue Light Discount
Baked by Melissa offers a 15% military discount, as indicated by Beans iD. They also occasionally offer special discounts on certain days.
Gift Cards Available
Loyalty Programme
Sweet Rewards
The 'Sweet Rewards' loyalty programme lets members earn points for every dollar spent, with higher tiers earning more. Members receive 100 points on their birthday and can earn points for social media engagement. Points are redeemable for discounts, exclusive products, free cupcakes, and free shipping for top tiers. The programme features three tiers: Taste Tester, Cupcake Pro, and Superstar, offering escalating benefits to loyal customers.
Shipping & Returns
Nationwide US shipping available. Local delivery in NYC area. Ships from North Bergen, NJ bakery.
Returns Policy
Contact customer service within 24 hours of delivery for quality issues
Company Information
Founded
2008
Headquarters
New York, USA
Number of Stores
14
Payment Methods
Frequently Asked Questions
How long do the cupcakes stay fresh?
Baked by Melissa cupcakes are best enjoyed within 2-3 days of delivery when stored at room temperature, or can be refrigerated for up to a week. They can also be frozen for up to 2 months.
Do you offer vegan cupcakes?
Yes, Baked by Melissa offers vegan cupcake options, making their treats accessible to those with dietary restrictions.
Can I ship cupcakes as a gift?
Absolutely! Baked by Melissa offers nationwide shipping across the US with gift packaging options. You can include a personalised message with your order.
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Be the first to write a review5 Ways to Save at Baked by Melissa in 2026
Student discount
Yes, Baked by Melissa offers a 15% student discount via Student Beans.
Military & Blue Light discount
Baked by Melissa offers a 15% military discount, as indicated by Beans iD. They also occasionally offer special discounts on certain days.
Click & Collect
Save on delivery by using Baked by Melissa's Click & Collect service.
Join Sweet Rewards
The 'Sweet Rewards' loyalty programme lets members earn points for every dollar spent, with higher tiers earning more. Members receive 100 points on their birthday and can earn points for social media engagement. Points are redeemable for discounts, exclusive products, free cupcakes, and free shipping for top tiers. The programme features three tiers: Taste Tester, Cupcake Pro, and Superstar, offering escalating benefits to loyal customers.
Gift cards available
Buy discounted Baked by Melissa gift cards from cashback sites to save even more.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
Baked by Melissa Quick Facts
| Standard Delivery | Nationwide US shipping available. Local delivery in NYC area. Ships from North Bergen, NJ bakery. |
| Free Delivery | Not available |
| Click & Collect | Available |
| Returns Policy | Contact customer service within 24 hours of delivery for quality issues |
| Student Discount | Yes, Baked by Melissa offers a 15% student discount via Student Beans. |
| NHS Discount | Not available |
| Military Discount | Baked by Melissa offers a 15% military discount, as indicated by Beans iD. They also occasionally offer special discounts on certain days. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, Discover, PayPal, Apple Pay |
| Founded | 2008 |
| Headquarters | New York, USA |
Last verified: February 2026
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Customer Reviews
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Contact Information
Customer Service
(212) 842-0220Customer Service Email
info@bakedbymelissa.comCustomer Service Hours
Mon-Fri 9am-5pm EST
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