We use cookies to personalise offers and remember your favourites. You stay in control. See our We use cookies to personalise the offers and shops we show you, remember your favourites, and keep making your experience better every visit. Choose "Accept All" for the full, personalised Virtual Mall, or set your own preferences. You stay in control. See our Privacy Policy.
Bagsmart is a travel-bag brand with a UK web store selling travel and roller backpacks, compression packing cubes, hanging toiletry bags and laptop totes, with a lifetime warranty on its bags.
No live codes or offers from Bagsmart right now — here's what to know before you shop.
10% for students who verify through Student Beans on the site's student discount page.
Get free delivery on orders over £50 at Bagsmart.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
| Standard Delivery | UK standard delivery £5 on orders under £50; free over £50. Processing 1 to 2 business days, then 3 to 7 business days in transit; deliveries Monday to Friday only. Tracking emailed on dispatch. This store delivers within the UK only. |
| Free Delivery | Orders over £50 |
| Click & Collect | Not available |
| Returns Policy | Request a return or exchange within 30 days of receipt by emailing ukservice@bagsmart.com before sending anything. Items must be in perfect condition with tags and accessories. The customer pays return postage for unwanted items; damaged items return at no cost. Refused parcels lose 10% of the refund. Refunds take up to 14 business days. |
| Student Discount | 10% for students who verify through Student Beans on the site's student discount page. |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Credit and debit cards, PayPal, Klarna, Apple Pay, Google Pay, Western Union, Wire transfer |
New voucher codes, offers and price drops — straight to your inbox. No spam, unsubscribe anytime.
Bagsmart is a bag and travel-organiser brand whose UK web store, uk.bagsmart.com, sells in pounds sterling and delivers only within the United Kingdom, according to its shipping page. The contact page names the operator as Worthfind International Limited of Wan Chai, Hong Kong, and the footer credits Bagsmart, Inc. Separate storefronts serve the US, Australia, the EU and Japan.
Products are grouped into named collections such as Blast, Faro, Paz, Crush, Coast and REIKI. Bagsmart's product guarantee page says every bag bought directly from the brand has a lifetime warranty for its first owner, covering defective materials and components. For luggage it lists cracked shells, broken wheels or handles and failed zips; cosmetic marks and accidental damage are excluded.
Standard UK delivery costs £5 on orders under £50 and is free on orders over £50. Orders are processed in 1 to 2 business days and then take 3 to 7 business days to arrive, with deliveries made Monday to Friday only. A tracking number is emailed once the parcel ships.
Returns and exchanges must be requested within 30 days of receiving the item, by emailing ukservice@bagsmart.com with the order number, the reason and photos of the item with its tags and packaging. Bagsmart then supplies the return address, which is not the one printed on the parcel. Shoppers pay return postage for unwanted items, while damaged goods come back at no cost. A refused delivery has 10% of the refund deducted, and refunds can take 14 business days to process.
The payment page lists credit and debit cards, PayPal, Klarna in four instalments, Apple Pay, Google Pay, Western Union and wire transfer. Orders paid by Western Union or wire transfer are marked as confirmed within 2 working days of the payment being checked.
Student Discount
10% for students who verify through Student Beans on the site's student discount page.
UK standard delivery £5 on orders under £50; free over £50. Processing 1 to 2 business days, then 3 to 7 business days in transit; deliveries Monday to Friday only. Tracking emailed on dispatch. This store delivers within the UK only.
Returns Policy
Request a return or exchange within 30 days of receipt by emailing ukservice@bagsmart.com before sending anything. Items must be in perfect condition with tags and accessories. The customer pays return postage for unwanted items; damaged items return at no cost. Refused parcels lose 10% of the refund. Refunds take up to 14 business days.
Bagsmart charges £5 for standard UK delivery on orders under £50, and orders over £50 ship free. Orders are processed in 1 to 2 business days and then take 3 to 7 business days, with deliveries on weekdays only.
Bagsmart accepts return or exchange requests within 30 days of receiving an order, made by email to ukservice@bagsmart.com before anything is posted back. Shoppers pay postage on unwanted items, damaged goods are returned free, and refunds can take 14 business days to process.
Yes. Bagsmart says bags and luggage bought directly from it carry a lifetime warranty for the original owner, covering defective materials, zips, wheels and handles. Accidental damage, cosmetic marks and normal wear and tear are not covered.
The UK store at uk.bagsmart.com is run by Worthfind International Limited, a company in Wan Chai, Hong Kong, according to the site's contact page. The footer also credits Bagsmart, Inc., and other Bagsmart storefronts serve the US, Australia, the EU and Japan.
Bagsmart's payment page lists seven options: credit and debit cards, PayPal, Klarna in four instalments, Apple Pay, Google Pay, Western Union and wire transfer. Western Union and wire transfer orders are confirmed within 2 working days of the payment being verified.
Bagsmart's UK policy pages give ukservice@bagsmart.com for orders, returns and warranty claims, and the contact page adds a message form. The team works Monday to Friday, 9am to 6pm US Eastern time, and replies by email within 1 to 3 business days.
No reviews yet for Bagsmart
Be the first to write a reviewLast updated: November 2026
Opens in a new tab
Be the first to review
London Velvet
London Velvet offers exclusive, retro-inspired personalised luggage, handmade bags, and luxury accessories, perfect for adding a unique touch to your travels and everyday style.
Swoon London
Swoon London offers a stylish collection of modern fine leather crossbody bags and accessories, perfect for adding everyday elegance to your look.
Will Leather Goods
Will Leather Goods is a leather brand from Eugene, Oregon, selling full-grain leather backpacks, briefcases, totes, belts, wallets and dopp kits, backed by a lifetime guarantee.
Bjorn Borg
Björn Borg offers premium sportswear, underwear, shoes, and bags, blending Scandinavian design with performance for those who dare to win big.
All Things Dylan
All Things Dylan offers retro-inspired, sustainable kidswear for ages 2 to 8, featuring playful, gender-neutral collections from independent brands that celebrate individuality and conscious living.
Customer Service Email
ukservice@bagsmart.comCustomer Service Hours
Monday to Friday, 9am to 6pm US Eastern time; email replies within 1 to 3 business days