Away
Away offers premium, thoughtfully designed luggage, bags, and travel accessories, empowering modern travellers with smart solutions for every journey.
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Shop at AwayAbout Away Travel
Away has rapidly established itself as a pioneering force in the travel goods market since its inception in 2015. Headquartered in New York City, this innovative brand is dedicated to crafting premium luggage and travel accessories that blend cutting-edge design with unparalleled functionality. Away's mission is to simplify and enhance the journey for every traveller, offering products that are not only stylish but also incredibly durable and intelligently designed for the demands of modern exploration. Their commitment to quality and customer satisfaction has made them a go-to brand for discerning travellers across the UK and beyond.
Explore the Away Collection
The Away collection features a diverse array of travel essentials, meticulously engineered to cater to various travel styles and needs. From quick weekend getaways to extensive international adventures, Away has a solution for every trip.
Smart Luggage for Every Journey
Discover Away's iconic range of suitcases, available in various sizes from the popular carry-on to larger checked luggage options. Each piece is constructed from robust materials like lightweight polycarbonate, ensuring durability without compromising on ease of handling. Key features include smooth-gliding spinner wheels, integrated TSA-approved locks, and innovative interior compression systems. Many models also offer the convenience of a removable built-in battery charger, allowing you to power your devices on the move, a truly invaluable asset for the connected traveller.
Travel Accessories and More
Beyond their renowned luggage, Away provides a comprehensive selection of travel bags such as stylish backpacks, spacious duffels, and practical weekender bags. To complete your packing strategy, explore their range of travel accessories, including versatile packing cubes, chic toiletry bags, and passport holders. These thoughtful additions help keep your belongings organised and protected, ensuring a stress-free travel experience from start to finish. Find everything you need to buy travel accessories online in the UK.
Seamless Shopping Experience
Away is committed to providing an excellent shopping experience. While their primary presence is online, their customer service team is readily available via email and chat to assist with any enquiries. They offer valuable discounts, including a 10% student discount, as well as special savings for medical personnel and military members, all easily verified through ID.me. Additionally, their 'Refer-A-Friend' programme allows both new and existing customers to enjoy discounts, making it even more rewarding to choose Away for your next adventure.
Away was founded in 2015 and is headquartered in New York City, USA. It is part of Away, with Stores in USA, UK (London), and Canada locations.
Discounts & Loyalty
Student Discount
Away offers a 10% sitewide discount for students through ID.me.
NHS Discount
Away offers a 10% sitewide discount for medical personnel through ID.me.
Military / Blue Light Discount
Away offers a 10% sitewide discount for veterans and active military members through ID.me.
Gift Cards Available
Loyalty Programme
Refer-a-Friend Program
A referred customer receives a US$40 discount off their first suitcase or bag purchase (with a minimum purchase), and the referrer receives a US$40 discount code for their next purchase after a qualified referral. Available in the U.S., UK, and Canada.
Shipping & Returns
<p>Free shipping on luggage orders to the UK. 1-3 business day processing, then 2-4 business days delivery via UPS. Prepaid return labels provided for UK customers.</p>
Returns Policy
<p>Free returns and exchanges for the first 100 days on unused items. Limited lifetime warranty on all suitcases.</p>
Company Information
Founded
2015
Headquarters
New York City, USA
Number of Stores
Stores in USA, UK (London), and Canada
Parent Company
Away
Payment Methods
Frequently Asked Questions
Does Away deliver to the UK?
Yes, Away offers free shipping on luggage to the UK and has a store in London.
What is Away's return policy?
Free returns within 100 days on unused items. Prepaid return labels provided for UK customers.
Does Away luggage have a warranty?
Yes, all Away suitcases come with a limited lifetime warranty.
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Be the first to write a review5 Ways to Save at Away in 2026
Student discount
Away offers a 10% sitewide discount for students through ID.me.
NHS discount
Away offers a 10% sitewide discount for medical personnel through ID.me.
Military & Blue Light discount
Away offers a 10% sitewide discount for veterans and active military members through ID.me.
Join Refer-a-Friend Program
A referred customer receives a US$40 discount off their first suitcase or bag purchase (with a minimum purchase), and the referrer receives a US$40 discount code for their next purchase after a qualified referral. Available in the U.S., UK, and Canada.
Gift cards available
Buy discounted Away gift cards from cashback sites to save even more.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
Away Quick Facts
| Standard Delivery | <p>Free shipping on luggage orders to the UK. 1-3 business day processing, then 2-4 business days delivery via UPS. Prepaid return labels provided for UK customers.</p> |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | <p>Free returns and exchanges for the first 100 days on unused items. Limited lifetime warranty on all suitcases.</p> |
| Student Discount | Away offers a 10% sitewide discount for students through ID.me. |
| NHS Discount | Away offers a 10% sitewide discount for medical personnel through ID.me. |
| Military Discount | Away offers a 10% sitewide discount for veterans and active military members through ID.me. |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express, PayPal, Apple Pay |
| Founded | 2015 |
| Headquarters | New York City, USA |
Last verified: February 2026
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Customer Reviews
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Contact Information
Customer Service Email
help@awaytravel.comCustomer Service Hours
Chat support: 10 AM - 8 PM ET
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