Appliances Online
Appliances Online (AO.com) is the UK's most trusted electrical retailer, offering incredible deals and a vast selection of washing machines, fridge freezers, TVs, laptops, and smart home technology.
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About AO.com
AO.com, also known as Appliances Online, has been a leading name in the UK's electrical retail sector since its inception in 2000. Headquartered in Bolton, England, AO World plc operates this primarily online business, focusing on providing a vast selection of home appliances and consumer electronics with exceptional customer service. Their mission is to make buying electricals simple, affordable, and convenient for every household.
Explore the Extensive AO.com Product Range
From essential kitchen appliances to cutting-edge smart technology, AO.com offers an unparalleled choice for shoppers looking to buy electricals online. Discover a wide array of large kitchen appliances like integrated and freestanding dishwashers, frost-free fridge freezers, and energy-efficient washing machines. Their selection extends to small kitchen appliances, vacuum cleaners, and floor care solutions. Beyond the home, AO.com is a go-to for technology and computing needs, featuring the latest laptops, desktop PCs, televisions, and mobile phones. Dive into the world of smart home devices, including smart speakers, smart lighting, and home security systems, to enhance your living space.
A Customer-Centric Shopping Experience
Shopping at AO.com is designed to be straightforward and rewarding. They offer competitive pricing, often with a price match guarantee, and provide flexible finance options to help manage purchases. Customers benefit from reliable delivery services, including options for installation and the environmentally conscious removal and recycling of old appliances. AO.com also values its customers through programmes like the AO Five Star Membership, offering exclusive benefits, and supports various community discounts for NHS staff and military personnel. Their commitment to sustainability is further demonstrated by their comprehensive recycling initiatives, making it easy for customers to dispose of electrical waste responsibly.
Appliances Online was founded in 2000 and is headquartered in Bolton, England, UK. It is part of AO World plc, with Around 6 physical locations locations.
Discounts & Loyalty
Student Discount
Students can find offers and discounts through platforms like Student Beans (up to 32% off clearance items) and TOTUM.
NHS Discount
AO.com offers an NHS discount through the Blue Light Card scheme. Health Service Discounts members can also use AO NHS discounts.
Military / Blue Light Discount
Military personnel can access discounts through the Blue Light Card scheme. AO also partners with SSAFA, the Armed Forces charity, offering beneficiaries discounted appliances and a three-year warranty.
Gift Cards Available
Loyalty Programme
AO Five Star Membership
For £39.99 a year, members receive benefits such as free and unlimited delivery (including next day where available), member-only savings and exclusive deals, free unpacking and removal/recycling of old large appliances, and 100-day returns.
Shipping & Returns
Next day delivery 7 days a week. Choose day and time slot. Large items delivered to room of choice.
Returns Policy
FREE 100 day returns
Company Information
Founded
2000
Headquarters
Bolton, England, UK
Number of Stores
Around 6 physical locations
Parent Company
AO World plc
Payment Methods
Sustainability
Free old appliance collection and recycling service
Frequently Asked Questions
Does AO offer next day delivery?
Yes, AO offers next day delivery 7 days a week with the option to choose your preferred day and time slot.
Will AO take away my old appliance?
Yes, AO offers free old appliance collection and recycling when delivering your new appliance.
What is AO's returns policy?
AO offers FREE 100-day returns on all items, giving you plenty of time to ensure your purchase is right.
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9 Ways to Save at Appliances Online in 2026
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There is currently 1 voucher code available for Appliances Online. Copy and paste at checkout to save.
Browse current offers
Appliances Online have 7 offers available right now.
Student discount
Students can find offers and discounts through platforms like Student Beans (up to 32% off clearance items) and TOTUM.
NHS discount
AO.com offers an NHS discount through the Blue Light Card scheme. Health Service Discounts members can also use AO NHS discounts.
Military & Blue Light discount
Military personnel can access discounts through the Blue Light Card scheme. AO also partners with SSAFA, the Armed Forces charity, offering beneficiaries discounted appliances and a three-year warranty.
Click & Collect
Save on delivery by using Appliances Online's Click & Collect service.
Join AO Five Star Membership
For £39.99 a year, members receive benefits such as free and unlimited delivery (including next day where available), member-only savings and exclusive deals, free unpacking and removal/recycling of old large appliances, and 100-day returns.
Gift cards available
Buy discounted Appliances Online gift cards from cashback sites to save even more.
Price match guarantee
Appliances Online offers price matching. If you find a product cheaper elsewhere, they may match the price.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
Appliances Online Quick Facts
| Standard Delivery | Next day delivery 7 days a week. Choose day and time slot. Large items delivered to room of choice. |
| Free Delivery | Not available |
| Click & Collect | Available |
| Returns Policy | FREE 100 day returns |
| Student Discount | Students can find offers and discounts through platforms like Student Beans (up to 32% off clearance items) and TOTUM. |
| NHS Discount | AO.com offers an NHS discount through the Blue Light Card scheme. Health Service Discounts members can also use AO NHS discounts. |
| Military Discount | Military personnel can access discounts through the Blue Light Card scheme. AO also partners with SSAFA, the Armed Forces charity, offering beneficiaries discounted appliances and a three-year warranty. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, PayPal, Apple Pay, Finance |
| Founded | 2000 |
| Headquarters | Bolton, England, UK |
Last updated: February 2026
7 offers & 1 voucher available
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Contact Information
Customer Service
0161 470 1200Customer Service Hours
7 days a week