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Alljoy is a massage-device brand with addresses in Xiamen and Hong Kong, selling eye massagers, neck and shoulder massagers, heated hand and leg massagers and massage guns.
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Alljoy is a massage-device brand selling through alljoy.com, with an office address in Xiamen, China, on its about page and a trading address in Wan Chai, Hong Kong, in its store policies. The brand says it reaches customers in more than 30 countries and counts over 4 million active families among its users.
The site also groups devices by goal, with ranges tagged for tension relief, sleep, recovery and calm. Any comfort or relief benefits described on product pages are Alljoy's own claims.
According to Alljoy's shipping page, most orders leave within 48 hours of payment, and a tracking number follows once the parcel is on its way. Destinations listed there are the United States, the United Kingdom, Australia, Germany, Italy, Spain and France, and the homepage advertises free worldwide shipping. Carrier limits currently rule out Alaska, Hawaii, Puerto Rico, Guam and other US territories, as well as Armed Forces (AA, AE, AP) addresses.
Returns and exchanges are accepted within 30 days of purchase if the item is in original condition with its packaging and accessories. When a product is faulty, Alljoy covers return shipping and any restocking fee. For change-of-mind returns the buyer pays return shipping, and the shipping page adds a 15% restocking fee on the original item price, although the separate refund policy lists no such fee. Refunds go back to the original payment method.
Newsletter subscribers get 10% off their next order (checked October 2026). Signing up within 30 days of a purchase and joining the brand's Facebook group also extends the standard 12-month warranty to 24 months under Alljoy's VIP membership.
Most orders dispatched within 48 hours of payment, with tracking. Ships to the US, UK, Australia, Germany, Italy, Spain and France; the homepage advertises free worldwide shipping. No delivery to Alaska, Hawaii, Puerto Rico, other US territories or Armed Forces (AA/AE/AP) addresses.
Returns Policy
Return or exchange within 30 days of purchase, in original condition with packaging and accessories. Faulty items: Alljoy pays return shipping and restocking fees. Change of mind: the buyer pays return shipping, and the shipping page adds a 15% restocking fee. Refunds go to the original payment method.
Alljoy says most orders are dispatched within 48 hours of payment, with a tracking number sent once the parcel ships. The homepage advertises free worldwide shipping, and the shipping page lists seven destination countries, including the United States and Australia.
Alljoy accepts returns and exchanges within 30 days of purchase for items in original condition with packaging and accessories. It pays return shipping on faulty products; change-of-mind returns are at the buyer's cost, and the shipping page adds a 15% restocking fee.
Joining the Alljoy newsletter unlocks 10% off the next order (checked October 2026). The same sign-up, made within 30 days of a purchase and combined with joining the brand's Facebook group, extends the warranty to 24 months.
Alljoy massagers carry a 12-month limited warranty from the purchase date, or 24 months for VIP members. Quality problems in the first 30 days get a free replacement; later defects are repaired or replaced, with shipping costs excluded.
Alljoy's about page gives an office address in Xiamen, Fujian, China, and its store policies list a trading address in Wan Chai, Hong Kong. The brand says it sells in more than 30 countries.
Yes. Alljoy's shipping page lists the United Kingdom among its destinations, and UK shoppers see prices in pounds. Orders leave within 48 hours in most cases, and the same 30-day returns window applies.
Alljoy cannot currently ship to Alaska, Hawaii, Puerto Rico or Armed Forces (AA, AE, AP) addresses. Guam, American Samoa, the US Virgin Islands, the Northern Mariana Islands, the Marshall Islands and Palau are also excluded, which the brand puts down to carrier limitations.
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| Standard Delivery | Most orders dispatched within 48 hours of payment, with tracking. Ships to the US, UK, Australia, Germany, Italy, Spain and France; the homepage advertises free worldwide shipping. No delivery to Alaska, Hawaii, Puerto Rico, other US territories or Armed Forces (AA/AE/AP) addresses. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Return or exchange within 30 days of purchase, in original condition with packaging and accessories. Faulty items: Alljoy pays return shipping and restocking fees. Change of mind: the buyer pays return shipping, and the shipping page adds a 15% restocking fee. Refunds go to the original payment method. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Contact retailer |
Last updated: October 2026
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