4th Utility
4th Utility delivers ultra-fast, ultra-reliable, and ultra-affordable full fibre broadband across the UK, ensuring seamless connectivity for both homes and businesses.
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About 4th Utility
Founded in 2017, 4th Utility is an innovative UK-based Internet Service Provider dedicated to delivering ultrafast, full fibre broadband to homes and businesses nationwide. Recognising broadband as the essential "fourth utility," the company has built its own advanced fibre optic network. Their mission is to provide flawless, accessible connectivity, ensuring that poor internet speeds no longer disrupt daily life or work across the UK. Headquartered in Hale, Cheshire, 4th Utility is committed to enhancing living and empowering businesses through superior internet services.
Why Choose 4th Utility Broadband?
Customers choose 4th Utility for its compelling combination of speed, reliability, and affordability. They offer full fibre broadband with speeds up to 1Gbps, ensuring a smooth online experience for everything from high-definition streaming and online gaming to large file transfers. Unlike many traditional providers, 4th Utility operates its own network, free from reliance on outdated copper wires, guaranteeing a modern and efficient connection. Their flexible package terms, including 30-day rolling contracts and 12 or 24-month options, cater to a wide range of customer needs.
Connecting Homes and Businesses Across the UK
4th Utility's services are designed for both residential and commercial clients who demand the best in internet performance. They are expanding their network rapidly, bringing the benefits of full fibre to more communities. Their commitment to putting people and productivity first means they focus on providing a service that genuinely improves daily life and supports business growth. Explore their website to check availability in your area and discover how 4th Utility can transform your online experience.
Customer Support and Rewards
Customer satisfaction is a cornerstone of the 4th Utility experience. They offer dedicated support via phone (0333 888 4050) and have a comprehensive help desk online. The popular 'Refer a Friend' programme rewards existing customers with a £75 Amazon voucher or free internet credit for successful referrals. Additionally, 4th Utility acknowledges the vital work of NHS staff and essential workers with special savings information and provides a social tariff for eligible customers, ensuring fair access to high-speed internet.
4th Utility was founded in 2017 and is headquartered in United Kingdom. It is part of 4th Utility Holdings Limited, with Online only locations.
Discounts & Loyalty
NHS Discount
4th Utility offers 'quiet nods for NHS staff and essential workers' and 'Keyworker Savings Info'. They also provide a social tariff for eligible customers, including those on Universal Credit, Income Support, Jobseekers Allowance, Employment and Support Allowance, and Pension Credit, ensuring essential broadband access.
Loyalty Programme
Refer a Friend / Refer a Neighbour
Through the 'Refer a Friend' or 'Refer a Neighbour' programme, existing customers can earn a £75 Amazon voucher or one month of free internet credit when their referral subscribes to a 12 or 24-month package. The referred friend also enjoys one month of free full fibre broadband, making it a win-win for everyone.
Shipping & Returns
<p>Professional installation included. Router delivered and set up by engineer.</p>
Returns Policy
<p>14-day cooling off period for new contracts. Equipment must be returned if cancelling within this period.</p>
Company Information
Founded
2017
Headquarters
United Kingdom
Number of Stores
Online only
Parent Company
4th Utility Holdings Limited
Payment Methods
Frequently Asked Questions
What network does 4th Utility use?
4th Utility uses the CityFibre network, which is independent of Openreach, offering true full fibre FTTP connectivity.
What speeds does 4th Utility offer?
4th Utility offers packages from entry-level speeds up to ultrafast 2Gbps+ connections, all with symmetrical upload and download speeds.
Does 4th Utility offer a social tariff?
Yes, their Social Tariff costs £13.99 monthly for 30Mb speeds on a rolling 30-day contract for eligible benefit claimants.
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Be the first to write a review2 Ways to Save at 4th Utility in 2026
NHS discount
4th Utility offers 'quiet nods for NHS staff and essential workers' and 'Keyworker Savings Info'. They also provide a social tariff for eligible customers, including those on Universal Credit, Income Support, Jobseekers Allowance, Employment and Support Allowance, and Pension Credit, ensuring essential broadband access.
Join Refer a Friend / Refer a Neighbour
Through the 'Refer a Friend' or 'Refer a Neighbour' programme, existing customers can earn a £75 Amazon voucher or one month of free internet credit when their referral subscribes to a 12 or 24-month package. The referred friend also enjoys one month of free full fibre broadband, making it a win-win for everyone.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
4th Utility Quick Facts
| Standard Delivery | <p>Professional installation included. Router delivered and set up by engineer.</p> |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | <p>14-day cooling off period for new contracts. Equipment must be returned if cancelling within this period.</p> |
| Student Discount | Not available |
| NHS Discount | 4th Utility offers 'quiet nods for NHS staff and essential workers' and 'Keyworker Savings Info'. They also provide a social tariff for eligible customers, including those on Universal Credit, Income Support, Jobseekers Allowance, Employment and Support Allowance, and Pension Credit, ensuring essential broadband access. |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Direct Debit, Visa, Mastercard |
| Founded | 2017 |
| Headquarters | United Kingdom |
Last updated: June 2026
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Contact Information
Customer Service
0800 066 2833Customer Service Email
sales@4thu.co.ukCustomer Service Hours
Mon-Fri 9am-5:30pm