KX NSX1000 IP communication server

KX-NSX1000Discover the new business communication serverEvery business has different communication needs: connecting with their customers in different ways. in different places and using a range of devices. That’s why today’s mobile and fragmented workforce needs a communication solution capable of meeting the demands and expectations of their clients whenever they arise.The KX-NSX helps companies provide a great overall customer experience by delivering the next generation communication system that meets today’s flexible workforce and increased customer demands. So whether you have employees that work in various locations around the office. are adding new employees. setting up a new office. starting a help desk or setting up employees to work from home - the KX-NSX can easily adapt to your needs.Backup and support whenever you need itAn automatic system back-up is activated. so if the primary unit fails a secondary unit is promoted to the working system. providing a totally resilient service to support the mission critical communications of your business.Panasonic’s cloud service enables maintenance and service to be carried out remotely. allowing for quick system recovery – anytime. from anywhere.Be there for your customers whenever they need youCommunicate with customers wherever work takes you. Thanks to a multi-zone wireless system. you can receive calls on the go from different devices. You can even switch between desk phone and mobile during conversations.Connect mobile devices as office extensions with the same number for efficient management and seamless customer service. Presence management features. text chat and video call functions provide greater mobility and business flexibility.Unify business communicationsImprove efficiency and enable users to utilise limited resources effectively through Panasonic’s UC Pro support. video communication functions. a built-in call centre function. partner application linking and more.Monitor callers in real time to understand and improve onsite problems. Produce call reports and save them to an external server to identify new opportunities and improve customer service.What kind of communication fits with your business?Whatever type of communication you need for your business. Panasonic’s KX-NSX Series offers users a wide range of capabilities and features to suit your workforce.Standard communicationEfficiently control communications from a PC and use IM and presence management to quickly reach co-workers; and easily contact people when moving around the office using a DECT wireless system.Remote usersUse the same extension number at home and at the office. providing customers and users with streamlined communication.Mobile usersUse any mobile phone as an extension of the office phone. enabling you to communicate with clients from anywhere with one number access.Reception/OperatorsStreamline call handling with easy operations such as point-and-click call controls for caller identification. With the KX-NSX and proprietary telephone. you can check the status of members. easily route calls and cover multiple offices.Executives/SupervisorsEffectively control office communications of all users using extensions. mobile phones or PCs. With the KX-NSX with UC Pro. they can perform UM (Unified Messaging). video calls and one number management.Call centresMonitor. record and measure agent’s calls and produce reports to summarise activity and optimise call centre performance.Multi devicesAssign a single phone number to multiple devices spread over various locations.Multi-connection systemConnect with up to 2.000 users across 32 sites for seamless internal communication at reduced costs.Smart deskAllow multiple users to share the same extension so that teams can quickly and reliably communicate with customers when colleagues are away from their desk.My portalAccess the web-based user interface to change and customise settings without knowing the PBX-specific feature number.