TrainPal
TrainPal helps you find and book cheap train and coach tickets across the UK and Europe, offering smart savings, easy refunds, and a best price promise.
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Shop at TrainPalAbout TrainPal: Your Smart Travel Companion
TrainPal, launched in 2018 as part of the Trip.com Group, is a leading online travel agent dedicated to making train and coach travel affordable and accessible. Headquartered in Edinburgh, UK, TrainPal has quickly become a favourite for millions seeking cheap train tickets in the UK and across Europe. Our mission is to simplify travel planning, offering a comprehensive platform where you can compare fares, book tickets, and manage your journeys with ease and confidence.
Explore the World with TrainPal's Extensive Services
Comprehensive Ticket Options for Every Journey
Whether you're commuting daily or embarking on an international adventure, TrainPal provides an extensive selection of tickets. Discover cheap train tickets in the UK to popular destinations like London, Manchester, and Liverpool. For international travel, book Eurostar train tickets to France, the Netherlands, and Brussels, or explore high-speed rail options across Spain, Germany, and Italy. Beyond trains, TrainPal also offers a vast network of coach booking services, covering over 200 operators in 47 countries, including National Express and Mega Bus, ensuring you always find the best route and price.
Unbeatable Savings and Flexible Travel
TrainPal is synonymous with smart savings. Our platform empowers you to find the most economical fares through features like split ticketing, which can significantly reduce the cost of your journey. We stand by our Best Price Promise, guaranteeing a refund if you find a cheaper price elsewhere. Enhance your savings further with digital railcards, offering up to 1/3 off eligible fares, and exclusive promo codes. Enjoy peace of mind with our flexible booking options, allowing for fast changes and refunds. Our 24/7 customer service team is always available to assist with any queries, ensuring a smooth and stress-free travel experience from booking to arrival.
TrainPal was founded in 2018 and is headquartered in Edinburgh, UK. It is part of Trip.com Group, with None (online and app-based service) locations.
Discounts & Loyalty
Student Discount
Digital Railcards available including 16-25 and 26-30 Railcards for 1/3 off fares.
NHS Discount
NHS staff can access exclusive discounts through TrainPal, including 25% off Advance tickets with Northern Rail, 20% off with TransPennine Express, and fixed-price fares with Avanti West Coast, accessible via the Blue Light Card.
Military / Blue Light Discount
HM Forces Railcard available for military personnel.
Loyalty Programme
PalWallet Cashback, Invite & Earn, TrainPal Card
Earn cashback (1-5%) on every booking as credit in your PalWallet, receive rewards via the 'Invite & Earn' referral programme, and get 3% off every train booking with the TrainPal Card.
Shipping & Returns
E-tickets delivered instantly. No physical ticket collection required on eligible routes.
Returns Policy
Refunds available subject to ticket terms and conditions.
Company Information
Founded
2018
Headquarters
Edinburgh, UK
Number of Stores
None (online and app-based service)
Parent Company
Trip.com Group
Payment Methods
Sustainability
Promotes rail travel as an environmentally friendly transport option.
Frequently Asked Questions
Does TrainPal charge booking fees?
No, TrainPal does not charge any booking fees, offering transparent pricing on all train tickets.
What is split ticketing on TrainPal?
Split ticketing automatically finds cheaper routes by purchasing multiple tickets for different segments of your journey, potentially saving significant amounts.
Can I use my Railcard on TrainPal?
Yes, you can add digital Railcards to your TrainPal account for instant 1/3 off UK train tickets.
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Contact Information
Customer Service
020 7295 2789Customer Service Email
EU_Train@TrainPal.comCustomer Service Hours
24/7 customer support available
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