Teletext Holidays

About Teletext Holidays

Teletext Holidays is a UK travel agent that sells package holidays by phone and online, run since its relaunch by Teletext Travel Ltd (company 14855829, incorporated in May 2023). The brand grew out of the holiday pages on Teletext, the TV text service that Teletext Ltd ran on ITV and Channel 4 from 1993, and moved to its own website in 2010.

After its holiday supplier Truly Travel went into liquidation in 2021, the previous Teletext business entered liquidation in September 2023, and a new team bought the brand's assets. Before the pandemic, the company says, it won “Best Online Travel Agency” at the British Travel Awards in 2018 and 2019.

What Teletext Holidays sells

• Flight and hotel packages to Antalya, Dalaman, Tenerife, Lanzarote, Majorca and the Costa Blanca
• Red Sea and North African breaks in Sharm El Sheikh, Hurghada, Marrakech and Tunisia
• All-inclusive, family, luxury and last-minute holidays, plus long-haul trips to Dubai
• Group bookings for parties of 10 or more, arranged by phone

Teletext Holidays acts as an agent, so holidays are supplied by tour operators and other suppliers whose terms apply alongside its own booking conditions. Flight-inclusive packages are covered by the organising supplier's ATOL, customer money is held in a trust account, and the agency belongs to the Travel Trust Association.

Deposits, payments and cancellations

Selected holidays can be secured with a deposit of £49 per person or half the flight cost, whichever is higher, and on the instalment plan the final payment is taken 4 to 14 weeks before departure. Each instalment carries a £4.95 administration fee, while paying by debit or credit card costs nothing extra. Tickets are issued after the final payment and sent about two weeks before travel.

Cancellations must be made in writing. The supplier's own charges apply and can reach the full cost, and Teletext Travel adds £150 within 28 days of departure, or £50 per person (capped at £150) before that. Amendments such as new dates, hotels or names carry a £30 per person fee on top of any supplier charge.