MSC Cruises
Discover unforgettable voyages with MSC Cruises UK, offering a diverse fleet and itineraries to stunning destinations worldwide for an unparalleled holiday experience.
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Shop at MSC CruisesAbout MSC Cruises UK
MSC Cruises UK is the dedicated British operation of MSC Cruises, a global leader in the cruise industry. With its roots tracing back to the Mediterranean Shipping Company (MSC) founded in 1988, the cruise division has grown to become a world-renowned brand. Headquartered globally in Geneva, Switzerland, MSC Cruises UK & Ireland operates from Woking, ensuring a focused approach to serving the British market. The company is celebrated for its commitment to innovation, sustainability, and delivering unforgettable holiday experiences across its modern and diverse fleet.
Explore Your Next Adventure with MSC
Diverse Destinations and Itineraries
MSC Cruises UK offers an incredible array of destinations, inviting travellers to explore the wonders of the world from the comfort of a luxurious cruise ship. Popular routes include the sun-drenched coasts of the Mediterranean, the vibrant cultures of the Caribbean, the stunning landscapes of Northern Europe, and exotic journeys to the Middle East and beyond. Each itinerary is carefully crafted to provide a rich blend of relaxation, exploration, and cultural immersion, with a wide selection of shore excursions available.
Unrivalled Onboard Experience
The MSC Cruises fleet is designed to offer an exceptional experience for every guest. From world-class dining options, including speciality restaurants and casual eateries, to thrilling entertainment such as West End-style theatre shows, live music, and themed parties, there's always something to enjoy. Guests can unwind in luxurious spas, stay active in modern gyms, or simply relax by the pool. Families are particularly well catered for, with dedicated kids' clubs, water parks, and activities for all ages, ensuring a fantastic holiday for everyone.
Exclusive Benefits and Customer Care
MSC Cruises UK is dedicated to providing excellent customer service and offers a range of benefits to its guests. The MSC Voyagers Club is a comprehensive loyalty programme that rewards returning cruisers with points, discounts, and exclusive perks across various tiers. Additionally, MSC Cruises proudly offers special discounts for NHS and healthcare workers, as well as military and armed forces personnel, as a token of appreciation for their service. For any enquiries, their customer service team is readily available via phone and email during extensive opening hours, ensuring a smooth and stress-free booking and travel experience.
MSC Cruises was founded in 1988 and is headquartered in Geneva, Switzerland. It is part of MSC Group, with Limited to a few offices locations.
Discounts & Loyalty
NHS Discount
MSC Cruises offers up to 10% off sailings for NHS and healthcare workers. Some promotions have offered up to 50% off for NHS workers on specific sailings. Proof of employment, such as an ID card or certificate, is required.
Military / Blue Light Discount
MSC Cruises offers up to 10% savings for active and retired military personnel, including family members such as spouses, parents, in-laws, and dependent children. The discount can be applied to multiple staterooms.
Gift Cards Available
Loyalty Programme
MSC Voyagers Club
Earn status points on every cruise that unlock benefits including priority boarding, cabin upgrades, exclusive discounts, onboard credits, and complimentary services. Higher tiers offer increasingly valuable perks.
Shipping & Returns
Booking confirmation delivered instantly via email. Travel documents provided digitally through your MSC account or app. Physical documents posted for certain booking types.
Returns Policy
Cancellation policies vary by fare type and timing. Flexible fares offer more generous cancellation terms. Non-refundable deposits may apply. Check specific terms when booking and consider travel insurance.
Company Information
Founded
1988
Headquarters
Geneva, Switzerland
Number of Stores
Limited to a few offices
Parent Company
MSC Group
Payment Methods
Sustainability
MSC Cruises is committed to achieving net-zero emissions by 2050. The company invests in cutting-edge environmental technologies including shore power capability, advanced wastewater treatment, and is pioneering the use of LNG fuel. MSC also supports marine conservation programmes worldwide.
Frequently Asked Questions
What is included in an MSC cruise?
MSC cruise fares typically include accommodation, main restaurant dining, buffet meals, entertainment, kids' clubs, and fitness facilities. Speciality restaurants, drinks packages, spa treatments, shore excursions, and gratuities are usually extra. All-inclusive packages are available.
What is the MSC Yacht Club?
The MSC Yacht Club is a ship-within-a-ship concept offering ultra-luxury cruising. Guests enjoy exclusive suites, a private pool and sun deck, dedicated restaurant, 24-hour butler service, and priority embarkation. It combines intimate luxury with access to the full ship's facilities.
Where do MSC Cruises sail from in the UK?
MSC Cruises offers sailings from Southampton, providing convenient access for UK passengers to Northern European, Mediterranean, and transatlantic itineraries without the need for flights. Fly-cruise options from other ports are also available.
Is MSC Cruises good for families?
Yes, MSC Cruises is very family-friendly with dedicated kids' clubs for ages 0-17, family staterooms, waterparks, and LEGO experiences on newer ships. Children often sail free or at reduced rates. Family-friendly entertainment and dining options are plentiful.
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Contact Information
Customer Service
0203 426 3010Customer Service Email
customerservice@msccruises.co.ukCustomer Service Hours
Monday to Friday, 9am - 6pm; Saturday, 9am - 5pm GMT
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