
Madame Tussauds
World-famous wax museum featuring lifelike celebrity figures in London.
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Discounts & Loyalty
Student Discount
Student discount available with valid student ID at the attraction.
Military / Blue Light Discount
Armed forces discount available with valid military ID.
Gift Cards Available
Loyalty Programme
Merlin Annual Pass
Annual Pass holders get unlimited entry to Madame Tussauds and other Merlin attractions, plus discounts on food, merchandise and special events.
Shipping & Returns
E-tickets delivered instantly via email after booking. Print at home or show on mobile device. No physical ticket delivery required.
Returns Policy
Tickets can be moved up to 3 times with Booking Guarantee. Changes must be made at least 1 hour before arrival time. Refund policies vary by ticket type.
Company Information
Founded
1835
Headquarters
London, UK
Number of Stores
Multiple locations worldwide
Parent Company
Merlin Entertainment
Payment Methods
Sustainability
As part of Merlin Entertainment, Madame Tussauds participates in company-wide sustainability initiatives including energy efficiency, waste reduction and community engagement programmes.
Frequently Asked Questions
How much are Madame Tussauds tickets?
Online advance tickets start from £29. Door prices are typically £39-£42. Booking online saves money and guarantees your time slot.
How long does Madame Tussauds take?
Most visitors spend 2-3 hours exploring all zones, taking photos and enjoying the rides and experiences included in admission.
Can I change my Madame Tussauds booking?
Yes, with the Booking Guarantee you can move your ticket up to 3 times, with changes made at least 1 hour before your arrival time.
Is Madame Tussauds suitable for children?
Yes, Madame Tussauds is family-friendly with zones for all ages. Kids under 2 go free. Note that the Chamber of Horrors may be too scary for young children.
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Customer Reviews
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Contact Information
Customer Service Email
[email protected]Customer Service Hours
Daily during attraction opening hours
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