GetYourGuide
Discover unforgettable adventures and attractions worldwide with GetYourGuide, offering a vast selection of tours, activities, and experiences for every traveller.
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Shop at GetYourGuideAbout GetYourGuide
Since its inception in 2009, GetYourGuide has grown to become a global leader in online travel experiences. Headquartered in Berlin, Germany, with international offices in Zurich, New York, Bangkok, and Barcelona, this privately held company is dedicated to connecting travellers with incredible activities and tours worldwide. Their mission is to help you discover and book unforgettable things to do, making every journey richer and more authentic. As a UK-relevant platform, GetYourGuide offers a vast array of options for British travellers looking to explore both at home and abroad.
The GetYourGuide Experience
GetYourGuide operates as an innovative online marketplace, meaning they don't have physical retail stores. Instead, they provide a seamless digital platform where you can browse, compare, and book thousands of tours, attractions, and activities. This model allows them to offer an unparalleled selection, from guided city walks and museum tickets to adventurous excursions and unique cultural workshops. Their focus is entirely on enhancing your travel experience through curated, high-quality offerings.
Explore the World with GetYourGuide
Whether you're planning a spontaneous weekend getaway or a meticulously organised holiday, GetYourGuide is your ultimate resource for discovering the best of any destination. You can easily find and book popular attractions like the Eiffel Tower or the Colosseum, or delve deeper into local culture with cooking classes, street art tours, and hidden pub crawls. The platform is designed for ease of use, ensuring you can quickly find exactly what you're looking for, read genuine reviews, and book with confidence.
Customer Support and Discounts
GetYourGuide prides itself on excellent customer service, offering 24/7 support via email, phone, and WhatsApp for various queries. Students can enjoy significant savings, with discounts of up to 50% on selected experiences through Student Beans and a 10% discount with an ISIC Student Card, making world exploration more accessible. While specific NHS or military discounts aren't available, general promotions are often offered to all customers.
GetYourGuide was founded in 2009 and is headquartered in Berlin, Germany. It is part of Privately held company, with 0 locations.
Discounts & Loyalty
Student Discount
GetYourGuide offers student discounts via Student Beans, providing up to 50% off selected experiences upon verification. Students can also get a 10% discount with a valid ISIC Student Card.
Gift Cards Available
Loyalty Programme
Account Perks & Partner Rewards
Creating an account with GetYourGuide provides access to exclusive promo codes and personalised recommendations. Additionally, members of partner loyalty programmes, such as Miles & More and Radisson Rewards, can earn points or miles on their GetYourGuide bookings.
Shipping & Returns
E-tickets delivered instantly via email. Mobile vouchers available through the GetYourGuide app. Print at home or show on phone.
Returns Policy
Free cancellation on most activities up to 24 hours before the start time. Non-refundable tickets clearly marked at booking.
Company Information
Founded
2009
Headquarters
Berlin, Germany
Number of Stores
0
Parent Company
Privately held company
Payment Methods
Sustainability
GetYourGuide partners with experience providers committed to sustainable tourism and supports local communities through tourism.
Frequently Asked Questions
Can I cancel my booking?
Most activities offer free cancellation up to 24 hours before the start time. Check the cancellation policy on each activity page before booking.
How do I access my tickets?
Tickets are delivered instantly via email as e-vouchers. You can also access them in the GetYourGuide app. Show on your phone or print at home.
Are prices per person?
Prices are typically per person unless stated otherwise. Group tours show the per-person rate, while private tours may show a total group price.
What if an activity is cancelled?
If an operator cancels, you'll receive a full refund or can rebook for another date. GetYourGuide will notify you as soon as possible.
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Contact Information
Customer Service
+49 30 56839445Customer Service Email
support@getyourguide.comCustomer Service Hours
24/7
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