Thomas Cook
Thomas Cook offers ATOL and ABTA protected package holidays and city breaks to a wide range of global destinations, with low deposits and flexible booking options.
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Shop at Thomas CookAbout Thomas Cook
Thomas Cook, a name synonymous with holidays for generations, continues its legacy as a leading online travel agent. Founded in 1841, Thomas Cook has a rich history, with its founder often hailed as the 'father of tourism'. Today, under the eSky Group, Thomas Cook offers a modern, convenient way to book your perfect getaway, backed by decades of expertise and a commitment to customer satisfaction.
Our Heritage and Vision
The new Thomas Cook operates as your 24/7 travel buddy, combining historical trust with contemporary online booking convenience. We pride ourselves on delivering the highest standards for holidays, ensuring peace of mind from the moment you book.
Our Holiday Range
Discover an extensive selection of holidays tailored to every preference and budget. Whether you're dreaming of sun-drenched beaches, vibrant cityscapes, or adventurous long-haul journeys, Thomas Cook has you covered. Our offerings include:
- Package Holidays: Comprehensive deals with flights and accommodation.
- All-Inclusive Holidays: Enjoy a worry-free break with everything taken care of.
- Adult-Only & Family Holidays: Perfect escapes for every group dynamic.
- City Breaks: Explore iconic destinations with short, exciting trips.
- Winter Sun & Summer Holidays: Chase the sun or embrace the season.
- Luxury & Cheap Holidays: Options to suit every budget, without compromising on quality.
Trending Destinations and Hotels
Explore popular choices like the db Seabank Resort and Spa, Aqua Mirage Club & Aqua Parc, Rixos Premium Seagate, and the Caribbean Village Agador. We constantly update our trending destinations to inspire your next adventure.
The Thomas Cook Booking Experience
Booking with Thomas Cook is designed to be straightforward and secure. All holidays that include flights are protected by the ATOL scheme (ATOL number 11806), ensuring your money is safe and you're covered if a supplier fails. As proud ABTA members (ABTA numbers P8283, Y6720), we guarantee excellent service standards. Benefit from low £39pp deposits and flexible booking options, making your dream holiday more accessible.
Thomas Cook was founded in 1841 and is headquartered in London, United Kingdom. It is part of eSky Group, with 0 locations.
Discounts & Loyalty
Student Discount
Thomas Cook offers students £10 off package holidays when spending £1,000 or more, with verification via Student Beans.
NHS Discount
NHS workers can receive a £15 discount on holidays. Some promotions have also offered up to 27% off for NHS and Blue Light members using specific discount codes.
Gift Cards Available
Loyalty Programme
Thomas Cook Rewards
The Thomas Cook Rewards scheme, in partnership with Gobsmack, allows customers to earn cash rewards on everyday spending with over 3,000 online brands and high street retailers. These rewards can then be redeemed as Thomas Cook gift cards towards your next holiday.
Shipping & Returns
As an online travel agent, Thomas Cook provides digital booking confirmations and travel documents. All holidays that include flights are protected by the ATOL scheme, ensuring financial security from the moment you book.
Returns Policy
Holidays booked with Thomas Cook are ATOL protected, meaning you'll get your money back if a supplier fails, or a flight home will be arranged if you're stranded abroad. Specific cancellation and amendment policies for individual bookings will apply and are detailed at the time of booking.
Company Information
Founded
1841
Headquarters
London, United Kingdom
Number of Stores
0
Parent Company
eSky Group
Payment Methods
Frequently Asked Questions
Is Thomas Cook still trading?
Yes, the new Thomas Cook (thomascook.com) is still trading as an online travel agent, offering a wide range of holidays and city breaks.
What protection do I have when booking a holiday?
All holidays that include flights are protected by the ATOL scheme (ATOL number 11806) from the moment you book. We are also proud ABTA members (ABTA numbers P8283, Y6720), ensuring high standards of service.
How can I contact Thomas Cook customer service?
For new bookings, you can call 020 3879 5469. For support with existing bookings, you can send a WhatsApp message to +447441472693. For on-holiday support, call +4420 384 66793 (24/7).
Do you offer flexible payment options?
Yes, Thomas Cook offers low deposits starting from just £39 per person, making it easier to secure your perfect holiday.
Can I add baggage or pre-book seats after booking?
Yes, you can often add baggage and pre-book seats with your airline after booking. Please refer to the Frequently Asked Questions section on our website for specific airline details and instructions.
What types of holidays does Thomas Cook offer?
We offer a diverse range of holidays including all-inclusive, adult-only, beach, cheap, family, last-minute, luxury, package, solo, summer sun, winter sun, long-haul, and city breaks.
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Contact Information
Customer Service
020 3879 5469Customer Service Hours
New bookings phone: Mon-Fri 10am-6pm (excluding Thursdays), Sat-Sun 10am-5pm (UK time). WhatsApp & Chat: Mon-Sat 10am-6pm. On-holiday support: 24/7.
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