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YouFibre delivers ultra-fast, ultra-fair full fibre broadband across the UK, offering speeds up to 8000 Mbps, home phone services, and Wi-Fi boosters for a seamless online experience.
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Shop at YouFibreYouFibre is a leading UK provider of ultra-fast, full fibre broadband, dedicated to offering a fairer deal for all. Founded in 2019 and headquartered in Tewkesbury, Gloucestershire, YouFibre has rapidly expanded its network, built by Netomnia, to connect homes and businesses across over 100 towns. Their mission is to free customers from the frustrations of traditional broadband, delivering rock-solid, future-proof internet services without relying on old copper phone lines.
At YouFibre, the focus is on providing exceptional speed and transparent pricing. Customers can choose from a range of plans starting at 200 Mbps and soaring up to an incredible 8000 Mbps, ensuring that even the most demanding internet users have a seamless experience. Their 'fairer deal' philosophy means customers can expect stable prices and reliable speeds, backed by a commitment to keeping them informed about network updates and service issues.
YouFibre's comprehensive suite of services extends beyond just broadband. Their core offering is high-speed full fibre internet, ideal for streaming, gaming, remote working, and connecting multiple devices simultaneously. To enhance the home internet experience, YouFibre provides Youmesh Wi-Fi Boosters, creating a mesh network to eliminate Wi-Fi not-spots throughout your home. For those looking to modernise their home phone, Youphone offers a Voice over Internet Protocol (VoIP) service, utilising your broadband connection for crystal-clear calls. Additionally, they offer a Static IP address option, beneficial for remote access and online gaming.
Ordering YouFibre broadband is a straightforward online process. Customers can easily check availability in their area and sign up for a plan that suits their needs. The 'My Account' portal and YouFibre App provide real-time updates on service, allowing customers to stay in the loop. YouFibre also values its community, offering a generous 'Refer and Earn' programme where both existing customers and new referrals can earn up to £100 in cash. Furthermore, their 'Loyalty Promise' ensures that existing customers nearing the end of their contract have access to the same great offers as new customers, reinforcing their commitment to fairness and customer satisfaction.
YouFibre was founded in 2019 and is headquartered in United Kingdom. It is part of Substantial Group.
Loyalty Programme
Loyalty Promise & Refer and Earn Programme
Existing customers nearing the end of their contract can choose from the same offers available to new customers. The Refer and Earn programme allows both referrer and referred person to earn up to £100 cash.
Installation typically within 2 weeks of order
Returns Policy
Customers can typically cancel their service within a 14-day cooling-off period from order confirmation. Specific terms apply to equipment returns.
Founded
2019
Headquarters
United Kingdom
Parent Company
Substantial Group
We offer packages from 150Mbps up to 1Gbps (1000Mbps) depending on your location.
We provide a high-performance router included with your package at no extra cost.
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Be the first to write a reviewCustomer Service
0800 008 6033Customer Service Email
support@youfibre.comCustomer Service Hours
Monday-Friday 8am-8pm, Saturday 9am-5pm
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