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Upwork is the world's leading work marketplace, connecting businesses with a vast pool of human and AI-powered freelance talent across design, development, marketing, and administrative support globally.
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Shop at UpworkUpwork stands as the world's premier work marketplace, seamlessly connecting businesses with a diverse pool of independent talent, encompassing both human expertise and cutting-edge AI capabilities. Founded through the strategic merger of industry pioneers Elance and oDesk, Upwork has evolved into a trusted platform where companies of all sizes can find the precise skills they need to thrive. Whether you're a burgeoning startup or an established enterprise, Upwork provides the infrastructure to build agile teams and execute projects with unparalleled efficiency.
The Upwork platform offers an extensive catalogue of services, ensuring you can find the right professional for virtually any task. From Admin & Support roles like virtual assistants and lead generation specialists to advanced AI & Emerging Tech experts such as machine learning engineers and chatbot developers, the possibilities are vast. Businesses can easily hire top-tier talent for Design & Creative projects, including graphic designers, UX designers, and illustrators, or secure skilled professionals for Development & Tech needs, from mobile app developers to WordPress specialists. Furthermore, the marketplace is a hub for Marketing talent, featuring digital marketers, SEO experts, and social media managers ready to elevate your brand.
Upwork is designed for ease of use, offering intuitive tools for posting jobs, reviewing proposals, collaborating with freelancers, and managing payments securely. The platform fosters a dynamic environment where clients can learn about different ways to get work done, while freelancers can grow their independent careers. With features like secure contracts, time tracking, and robust communication tools, Upwork streamlines the entire hiring process, making it simpler than ever to access global talent and achieve your business objectives.
Upwork was founded in 2015 and is headquartered in California, USA, with Corporate offices only locations.
Loyalty Programme
Client Loyalty Program & Talent Badges
Clients can reduce service fees by up to 20% based on lifetime spending. Freelancers benefit from 'Talent Badges' like Rising Talent, Top Rated, and Top Rated Plus, which enhance their visibility in search results and attract more opportunities.
As a global work marketplace, Upwork facilitates the delivery of professional services and projects online. There is no physical product delivery.
Returns Policy
Upwork's platform includes dispute resolution services to address issues with projects and payments, ensuring client satisfaction with the services delivered by freelancers.
Founded
2015
Headquarters
California, USA
Number of Stores
Corporate offices only
Post a job, receive proposals from freelancers, hire and work securely through the platform.
Clients pay a service fee. Freelancers pay a sliding percentage of earnings.
Upwork holds funds in escrow and offers payment protection for completed work.
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(866) 262-4478Customer Service Email
support@upwork.comCustomer Service Hours
24/7 support
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