Aurzen
Aurzen is a projector brand selling ZIP tri-fold pocket projectors, EAZZE and BOOM smart projectors with Google TV or Roku TV, plus screens and mounts.
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About Aurzen
Aurzen is a consumer projector brand that sells direct through aurzen.com in pounds, dollars, euros and several other currencies. It showed its first smart projector, the BOOM with Dolby Audio, at Channel Summit EMEA in 2023, and launched the ZIP, which it bills as the first tri-fold truly portable projector, at CES 2025. Aurzen says it has sold more than one million units.
What Aurzen sells
- ZIP series: folding pocket projectors with a built-in battery, including the Full HD ZIP Pro
- EAZZE series: smart projectors running Google TV or Roku TV, such as the EAZZE D1 MAX and D1R Cube
- BOOM series: the BOOM mini and BOOM air Google TV projectors with integrated speakers
- Accessories: projector screens, stands, ceiling mounts, carrying cases, wireless USB-C dongles, lenses and remote controls
The brand says its brightness ratings are checked through SGS certification to the ANSI/ISO 21118 standard, and that it prints packaging with soy ink and uses biodegradable eggshell packaging. According to Aurzen, its VibeBass audio system is an in-house low-frequency technology designed for deeper bass.
Delivery and returns
Delivery to the UK and the US costs nothing on any order and takes 3 to 7 business days. Aurzen's shipping policy says parcels leave from regional warehouses with DHL, UPS, FedEx or USPS, and that import taxes set by the destination country are the buyer's responsibility. The store also ships to Canada, Australia and most EU countries, but not to Alaska, Hawaii or US overseas territories.
A product with a quality problem can be refunded or exchanged within 30 days of delivery; the buyer sends photos or video of the item and its intact packaging to support@aurzen.com. Aurzen says approved refunds take about 7 business days to reach the card or bank. Cancelling an order more than 24 hours after placing it carries a processing fee of 2.6% for cards or 3.6% for PayPal.
Shipping & Returns
UK and US: free on all orders, 3 to 7 business days, shipped from regional warehouses by DHL, UPS, FedEx or USPS. Also ships to Canada, Australia and most EU countries; no delivery to Alaska, Hawaii or US territories. Import taxes are the buyer's responsibility.
Returns Policy
Quality issues: full refund or exchange within 30 days of delivery; email support@aurzen.com with photos or video of the product and intact packaging. Refunds take about 7 business days. Cancelling more than 24 hours after ordering incurs a 2.6% card or 3.6% PayPal fee.
Frequently Asked Questions
Does Aurzen charge for delivery?
No. Aurzen ships at no charge on every order to the UK and the US, and its shipping policy gives a delivery time of 3 to 7 business days. Carriers include DHL, UPS, FedEx and USPS.
What is Aurzen's return policy?
Aurzen gives a full refund or exchange within 30 days of delivery when a product has a quality issue. Buyers email support@aurzen.com with photos or video of the projector and its intact packaging, and refunds take about 7 business days.
What is the difference between Aurzen ZIP, EAZZE and BOOM projectors?
ZIP models are folding pocket projectors with a built-in battery. EAZZE projectors run Google TV or Roku TV, and the BOOM range pairs Google TV with built-in speakers, according to Aurzen's product line-up.
Where does Aurzen ship to?
Aurzen ships to the United States, the United Kingdom, Canada, Australia and most EU countries, including Germany, France, Italy, Spain and the Netherlands. Its policy says import taxes set by the destination country are paid by the buyer.
When did Aurzen launch the ZIP projector?
Aurzen announced the ZIP at CES 2025, describing it as the first tri-fold truly portable projector. Its first smart projector, the BOOM with Dolby Audio, had debuted earlier at Channel Summit EMEA 2023.
How do shoppers contact Aurzen customer support?
By email: support@aurzen.com covers the UK, North America, Australia and the UAE. European customers use support.eu@aurzen.com and Japanese customers support.jp@aurzen.com, according to the brand's refund policy.
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