Back Market
Back Market offers a vast selection of professionally refurbished smartphones, laptops, and other tech, allowing UK shoppers to save up to 70% while making an eco-conscious choice for the planet.
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Shop at Back MarketAbout Back Market: Pioneering Refurbished Technology
Back Market, established in 2014 and headquartered in Paris, France, stands as the leading global marketplace for professionally refurbished technology. Their core mission is to challenge the cycle of "fast tech" by promoting circularity and extending the lifespan of electronic devices. As a certified B-Corp, Back Market is deeply committed to environmental responsibility, offering consumers a sustainable alternative to purchasing new electronics.
The Back Market Promise: Quality and Trust
Every device sold on Back Market undergoes rigorous refurbishment processes by certified professionals. This commitment to quality is encapsulated in the Back Market Promise, which includes a minimum 12-month warranty, secure payment methods, and a 30-day money-back guarantee. This ensures that when you buy refurbished tech from Back Market, you're getting a reliable product that performs like new, but at a significantly lower price.
Explore a World of Refurbished Electronics
The extensive product catalogue at Back Market caters to a wide range of technological needs. Shoppers can find incredible deals on popular items such as refurbished smartphones, including the latest iPhone and Samsung Galaxy models. Beyond mobile phones, the platform also features high-quality refurbished laptops, like MacBooks, as well as tablets, smartwatches, and other essential gadgets. It's the perfect place to find affordable, high-performance electronics for work, study, or leisure in the UK.
Smart Shopping and Customer Benefits
Back Market makes smart shopping accessible with various benefits. Students and educators can take advantage of a £20 discount, while military personnel and their families receive a 10% discount. The "Refer a friend" programme further rewards loyal customers. With free delivery, comprehensive customer support available online, and a straightforward returns policy, Back Market provides a seamless and trustworthy experience for anyone looking to buy quality refurbished tech online.
Back Market was founded in 2014 and is headquartered in Paris, France, with Primarily online, with no significant physical sto locations.
Discounts & Loyalty
Student Discount
Students and educators receive £20 off orders of £250 or more, verified annually via SheerID.
Military / Blue Light Discount
Military members, veterans, and their families get an extra 10% off everything, verified through SheerID.
Gift Cards Available
Loyalty Programme
Referral Program
Customers can earn credit for referring friends and family.
Shipping & Returns
Free delivery on most items; express options available
Returns Policy
30-day returns; minimum 12-month warranty
Company Information
Founded
2014
Headquarters
Paris, France
Number of Stores
Primarily online, with no significant physical sto
Payment Methods
Sustainability
Promoting circular economy; reducing e-waste; carbon-conscious shipping
Frequently Asked Questions
How do I contact Back Market customer service?
You can contact Back Market customer service via email at help@backmarket.co.uk or by phone at +44 20 3807 9664. Online support is available 24/7.
What is the Back Market Promise?
The Back Market Promise guarantees quality refurbished tech with a 12-month warranty, secure payments, and 30-day returns, ensuring you have peace of mind with every purchase.
Do you offer free delivery?
Yes, Back Market offers free delivery on all orders within the UK.
Can I return a refurbished item if I'm not satisfied?
Yes, Back Market offers a 30-day return policy, allowing you to return items if you are not completely satisfied with your purchase.
Are there any discounts available for students or military personnel?
Yes, students and educators can get £20 off orders over £250, and military members, veterans, and their families receive an extra 10% off everything, both verified through SheerID.
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Contact Information
Customer Service
+44 20 3807 9664Customer Service Email
help@backmarket.co.ukCustomer Service Hours
24/7 Online
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