Microsoft Store
Discover the latest in technology at Microsoft Store, offering everything from powerful Surface devices and Xbox consoles to essential software like Microsoft 365 and Windows.
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Shop at Microsoft StoreAbout Microsoft Store UK
The Microsoft Store UK is your official online destination for a vast array of cutting-edge technology designed to empower every person and organisation. As part of the global Microsoft Corporation, the UK store upholds a commitment to innovation, trust, and sustainability. From groundbreaking AI solutions to essential productivity tools, Microsoft continues to shape the future of computing and digital experiences.
Explore the Microsoft Ecosystem
Surface Devices & Windows
Discover the versatile range of Surface devices, including Surface Pro and Surface Laptop, engineered for performance and portability. Powering these devices, and millions of PCs worldwide, is Windows 11, offering a seamless and intuitive user experience with integrated AI capabilities like Copilot. Explore new features, learn about upgrades, and find help for Windows.
Gaming & Productivity Essentials
Dive into the world of gaming with Xbox consoles and a wide selection of controllers and accessories. For productivity, explore Microsoft 365, providing essential apps like Word, Excel, and PowerPoint, alongside cloud services. Enhance your digital life with innovative tools such as Microsoft Copilot, your everyday AI companion, and browse a comprehensive range of accessories to complement your devices.
Smart Shopping & Support
Shopping at the Microsoft Store UK offers convenience and value. Benefit from exclusive discounts for students, NHS staff, and military personnel on eligible products. Keep an eye out for special offers and trade-in opportunities to get cash back on your old devices. With dedicated customer support available via chat and phone, and the rewarding Microsoft Rewards programme, your tech journey is well supported.
Microsoft Store was founded in 2009 and is headquartered in Redmond, Washington, USA. It is part of Microsoft Corporation, with Zero locations.
Discounts & Loyalty
Student Discount
Education pricing for students
NHS Discount
NHS staff are eligible for a 5-10% discount on select products, including up to 10% off eligible computers and accessories, and 5% off Surface Go. Verification is often done by signing in with a personal Microsoft account or an NHS work email address.
Military / Blue Light Discount
Microsoft Store UK provides a 5-10% discount on select products for active, former, and retired military personnel and their immediate families. Verification is typically done via a personal Microsoft account. Additionally, armed forces personnel and certain UK Ministry of Defence civilian staff can receive a 30% discount on annual Microsoft 365 Family and Personal subscriptions.
Gift Cards Available
Loyalty Programme
Microsoft Rewards
Earn points by searching with Bing, browsing with Microsoft Edge, playing games, and shopping at the Microsoft Store. Redeem points for gift cards, sweepstakes entries, and charity donations.
Shipping & Returns
Free delivery on orders over £50; express options available
Returns Policy
30-day returns on most products
Company Information
Founded
2009
Headquarters
Redmond, Washington, USA
Number of Stores
Zero
Parent Company
Microsoft Corporation
Payment Methods
Sustainability
Carbon negative by 2030; sustainable packaging
Frequently Asked Questions
What products can I buy from the Microsoft Store UK?
The Microsoft Store UK offers a comprehensive range of products including Surface laptops and tablets, Xbox consoles and accessories, Windows operating systems, Microsoft 365 subscriptions, Copilot AI tools, and a wide variety of PC accessories.
How can I get customer support for my Microsoft Store purchase?
For support with Microsoft Store purchases, you can typically find assistance via the "Get help" button on their support pages, which often leads to online chat or a call-back service. Phone support is also available for general enquiries.
Does Microsoft Store UK offer discounts for students, NHS staff, or military personnel?
Yes, Microsoft Store UK provides exclusive discounts for students, NHS staff, and military personnel. These typically include 5-10% off select products like eligible computers and accessories, with verification often done via a personal Microsoft account or work/university email.
What is the Microsoft Rewards programme and how does it work?
Microsoft Rewards is a loyalty programme where you can earn points by using Microsoft services like Bing search, Microsoft Edge browsing, playing games, and shopping at the Microsoft Store. These points can then be redeemed for gift cards, sweepstakes entries, or charity donations.
What are the delivery and returns policies for Microsoft Store UK?
While specific details vary, Microsoft Store UK generally offers standard and expedited delivery options. For returns, most products purchased directly from the Microsoft Store are eligible for a return within a specified period, typically 30 days, provided they meet the return conditions. Full details can be found on their official website.
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Contact Information
Customer Service
0344 800 2400Customer Service Hours
Phone support (via Xbox Support): Mon-Fri 9:00 am-8:00 pm, Sat-Sun 10:00 am-5:00 pm GMT. Web chat support: 24 hours a day, Mon-Sun.
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