Hearing Dogs for Deaf People
Hearing Dogs for Deaf People is a UK charity's gift shop selling cards, stationery, toys and pet products, plus hearing aid batteries, earplugs and deaf awareness badges.
Current Offers
About Hearing Dogs for Deaf People
Hearing Dogs for Deaf People is a British charity that trains dogs to alert deaf people to everyday sounds, and this is its online shop. Vet Bruce Fogle and Lady Beatrice Wright co-founded it in 1982, launching it at Crufts as a three-year pilot. The charity is based at The Grange in Saunderton, Buckinghamshire, and is registered in England and Wales (293358) and in Scotland (SC040486).
What Hearing Dogs for Deaf People sells
- Greetings cards, Christmas cards and stationery
- A Unique to Hearing Dogs range, including jigsaws and soft toy keyrings modelled on named hearing dogs such as Luna and Jaxon
- Home and garden gifts, bags, toys and games, and products for pet owners
- Hearing loss products: hearing aid batteries and care items, earplugs, accessible face coverings and assistive technology
- Awareness items such as pin badges, magnetic signs and lanyards with communication cards
According to Wikipedia, the Princess Royal has been the charity's Royal Patron since 1992, and in August 2017 the organisation merged with Hearing Link. Shop pages describe every purchase as helping deaf people.
Delivery and returns
The shop sends parcels only to UK and BFPO addresses. Orders below £40 carry a £4.50 charge, while orders over £40 go free. Anything ordered before 2pm on a working day is dispatched that day, later orders the next working day, and delivery takes 3 to 5 working days.
Goods can be sent back in good condition within 14 days for a refund or replacement. Buyers cover return postage and remain responsible for the parcel until it arrives, so an insured service is advised; returns go to the fulfilment firm Ravencourt Ltd in Stamford. For a faulty item, the shop asks buyers to get in touch before posting anything back, by email or on 01844 348188 between 10am and 3pm on weekdays.
Hearing Dogs for Deaf People was founded in 1982 and is headquartered in Saunderton, Buckinghamshire.
Shipping & Returns
UK and BFPO addresses only. £4.50 on orders under £40; free on orders over £40. Orders placed before 2pm on a working day are dispatched the same day, later orders the next working day; delivery takes 3 to 5 working days.
Returns Policy
Return within 14 days in good condition for a refund or replacement. The customer pays return postage and is responsible for the parcel until it arrives (insured delivery advised). Faulty items: contact the shop first for instructions.
Company Information
Founded
1982
Headquarters
Saunderton, Buckinghamshire
Frequently Asked Questions
How much is Hearing Dogs for Deaf People shop delivery?
Delivery costs £4.50 on orders under £40, and orders over £40 ship free. Orders placed before 2pm on a working day are dispatched that day, and delivery takes 3 to 5 working days.
What is the Hearing Dogs for Deaf People shop returns policy?
Items in good condition can be returned within 14 days for a refund or a replacement. The buyer pays return postage and carries the risk until the parcel arrives, so an insured service is advised.
Does the Hearing Dogs for Deaf People shop deliver outside the UK?
No. The shop says it can only deliver to UK and BFPO addresses, so British forces postings are covered but other overseas addresses are not.
Who runs Hearing Dogs for Deaf People?
It is a charity co-founded in 1982 by vet Bruce Fogle and Lady Beatrice Wright, registered in England and Wales (293358) and Scotland (SC040486). It is based in Saunderton, Buckinghamshire, and the Princess Royal is Royal Patron.
What hearing loss products does Hearing Dogs for Deaf People sell?
It stocks hearing aid batteries and care products, earplugs and accessible face coverings. The hearing loss section also carries assistive technology and awareness items such as pin badges, magnetic signs and lanyards with communication cards.
How can shoppers reach the Hearing Dogs for Deaf People shop?
By email at shop@hearingdogs.org.uk or by phone on 01844 348188, answered 10am to 3pm, Monday to Friday. For a faulty item, the shop asks to be told before anything is posted back.
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Customer Service
01844 348188Customer Service Email
shop@hearingdogs.org.ukCustomer Service Hours
10am to 3pm, Monday to Friday
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