Millets

About Millets

Millets is a UK outdoor clothing and camping retailer whose history goes back to 1893, when J.M. Millet founded the business. Its website, millets.co.uk, is operated by Blacks Outdoor Retail Limited (company number 7795258), registered at Hollinsbrook Way, Pilsworth, Bury, and the group belongs to JD Sports Fashion plc.

What Millets sells

• Waterproof, insulated, down, softshell and 3-in-1 jackets, fleeces, base layers and walking trousers for men, women and kids
• Walking boots and shoes, trail running shoes, wellies, snow boots and sandals
• Tents from one-person to family size, including inflatable, pop-up and blackout models, plus sleeping bags, airbeds, camping chairs, tables and stoves
• Rucksacks, head torches, GPS watches, caravanning accessories and gear for skiing, climbing, cycling, fishing and watersports

Clothing ranges on the site include Peter Storm and North Ridge, and tent brands include Vango, Kampa, Outwell, Eurohike and Zempire.

Delivery and returns

Standard UK delivery costs £3.99 and takes 3 to 5 days, and it is free over £70, except for large tents and bikes. Next-day delivery costs £5.99 when ordered by 5pm, though Northern Ireland, the Channel Islands, the Isle of Man and parts of the Scottish Highlands and islands get a 48-hour attempt instead. Bikes and other large items cost £9.99 to deliver, and very heavy items such as large tents cost £19.99. Click and collect is free, and Millets does not deliver outside the UK apart from BFPO addresses.

Refunds are given on items returned within 28 days of delivery or collection, in original packaging and resaleable condition unless faulty. The online returns portal sends parcels back by Evri or Royal Mail from £2, online orders can also go back to a Millets store, and exchanges have to be done in store. Refurbished items have a 14-day window, large tents, gas and bladed items must be taken to a Millets, Blacks or GO Outdoors store, and swimwear, underwear, helmets and climbing safety kit are exempt.