VioVet
VioVet is the UK's leading online supplier of pet food, medication, accessories, and equine products, offering superb value for all your animal care needs.
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Shop at VioVetAbout VioVet
VioVet, founded in 2006, has grown to become one of the UK's leading online suppliers for pet and equine products. Headquartered in Bedford, Bedfordshire, this online retailer is a subsidiary of Pinnacle Pet Group Ltd, dedicated to offering a wide selection of animal care essentials at competitive prices. Their mission is to make pet and horse care accessible and affordable, without compromising on quality or professional standards.
Extensive Product Range for Pets & Equine
VioVet's product catalogue is comprehensive, covering every aspect of animal welfare. For dogs and cats, shoppers can find a vast array of pet food online, including specialised diets and raw food options from top brands like Royal Canin and Orijen. Beyond nutrition, they provide essential dog health products, cat health products, and a wide range of accessories and toys. A key specialisation is pet medication UK, offering both non-prescription and prescription veterinary medicines, ensuring pets receive the care they need.
Equestrian customers are equally well-catered for, with a selection of horse supplements, horse wear, and rugs from renowned brands such as NAF and Topspec. Whether you're looking to buy dog food online, source cat prescription medication, or find quality equine products, VioVet provides a one-stop shop for all your animal companions.
Trusted & Convenient Shopping Experience
Shopping at VioVet offers peace of mind. As a registered internet retailer of veterinary medicines (VMD), they adhere to strict regulations, with all prescription medications dispensed under the supervision of qualified MRCVS vets. This commitment to professional standards ensures the safety and efficacy of the products you purchase. The online platform is designed for ease of use, making it simple to browse, select, and order products. With dedicated customer service and loyalty programmes like the 'Professionals Club' and 'Subscribe and Save', VioVet strives to provide an excellent and rewarding shopping experience for all pet and horse owners.
VioVet was founded in 2006 and is headquartered in Bedford, Bedfordshire, United Kingdom. It is part of Pinnacle Pet Group, with Online only locations.
Discounts & Loyalty
Student Discount
VioVet may offer a 10% discount on your first order with Student Beans, though information regarding ongoing student discounts can be conflicting.
Loyalty Programme
Professionals Club and Subscribe and Save
The 'Professionals Club' offers exclusive products, offers, and discounts for individuals working with animals professionally. The 'Subscribe and Save' service provides 5% to 15% off repeat orders for regular deliveries.
Shipping & Returns
VioVet provides delivery services for its extensive range of pet and equine supplies across the UK. Specific delivery options, costs, and estimated times are typically provided during the checkout process. As a dedicated online retailer, VioVet aims for efficient dispatch and reliable service to ensure your orders arrive safely and promptly.
Returns Policy
While specific details are not provided on the extracted pages, VioVet, as a reputable online retailer, is expected to have a comprehensive returns policy in line with UK consumer law. Customers can typically return unwanted or faulty items within a specified period, usually 14-30 days, provided they meet the return conditions. It is advisable to check their full terms and conditions on their website for detailed instructions on how to initiate a return.
Company Information
Founded
2006
Headquarters
Bedford, Bedfordshire, United Kingdom
Number of Stores
Online only
Parent Company
Pinnacle Pet Group
Payment Methods
Frequently Asked Questions
How do I buy prescription medicines for animals from VioVet?
VioVet is a registered internet retailer of veterinary medicines. To purchase prescription medicines, you will need a valid prescription from your vet. Details on the process are available on their website, and medication is dispensed under the control of their registered MRCVS vets.
What types of products does VioVet offer?
VioVet offers a comprehensive range of pet and horse supplies, including prescription and non-prescription medications, supplements, a variety of pet foods (including raw food), toys, accessories, and equipment for dogs, cats, and horses.
What brands does VioVet stock?
VioVet stocks many leading market brands for pets and horses. For pets, you can find brands like Hill's, Royal Canin, Purina, and Orijen. For equestrian products, popular brands include Topspec, NAF, Global Herbs, and Horse First.
How can I contact VioVet customer service?
You can contact VioVet customer service by phone at 01234 907860 or 01582 842096, or by email at support@viovet.co.uk. Their customer service hours are Monday to Friday, 9:00 am to 5:00 pm.
Does VioVet offer any loyalty programmes or discounts?
Yes, VioVet offers a 'Professionals Club' for individuals working with animals, providing exclusive products, offers, and discounts. They also have a 'Subscribe and Save' service for regular deliveries, which can offer 5% to 15% off repeat orders.
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Contact Information
Customer Service
01234 907860Customer Service Email
support@viovet.co.ukCustomer Service Hours
Monday to Friday, 9:00 am to 5:00 pm
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