Echelon Fitness
Echelon Fitness offers premium at-home exercise bikes, rowing machines, and smart fitness mirrors, bringing live and on-demand classes directly to your living room with free UK delivery.
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Shop at Echelon FitnessAbout Echelon Fitness UK
Echelon Fitness UK is a leading provider of innovative home fitness equipment, dedicated to making high-quality, interactive workouts accessible to everyone. Founded in 2017, Echelon has rapidly grown to be recognised for its smart-connected devices that bring the energy of studio classes into your home. With headquarters in Chattanooga, TN, USA, and operating under Echelon Fitness Multimedia LLC, the brand is committed to fostering a global community of fitness enthusiasts.
Discover the Echelon Product Range
Echelon Fitness offers a diverse portfolio of smart exercise equipment designed to cater to various workout preferences and fitness levels. Each piece of equipment is built to integrate with their extensive platform of live and on-demand classes, ensuring a dynamic and engaging workout experience.
Smart Connect Exercise Bikes
The heart of the Echelon experience lies in its Smart Connect Exercise Bikes. Models like the Echelon EX-5s and Sport-s 2 feature seamless connectivity to the Echelon app, offering thousands of cycling classes led by world-class instructors. These bikes provide a smooth, quiet ride and are perfect for intense cardio workouts.
Rowing Machines and Fitness Mirrors
Beyond cycling, Echelon expands your home gym with the Echelon Row Smart Rowing Machine, delivering an effective full-body, low-impact workout. For a truly immersive experience, the Echelon Reflect 50" Smart Fitness Mirror transforms into a virtual gym, offering a wide array of strength, yoga, Pilates, and cardio classes, all while blending discreetly into your home décor.
Echelon Strength+
To complement cardio and reflective workouts, Echelon also offers Echelon Strength+ equipment, providing robust solutions for building muscle and improving overall strength. This comprehensive approach ensures that all aspects of your fitness journey are covered.
Your Echelon Shopping Experience
Echelon Fitness UK is committed to providing an excellent shopping experience. Customers benefit from free delivery on all equipment orders within Mainland UK, typically arriving within 5-7 days. They also offer a money-back guarantee for peace of mind. Echelon values its community, offering special discounts for students, NHS/healthcare workers, and military personnel, alongside the rewarding 'Echelon Member Zone Rewards' programme for loyal customers.
Echelon Fitness was founded in 2017 and is headquartered in Chattanooga, TN, United States. It is part of Echelon Fitness Multimedia LLC, with 0 locations.
Discounts & Loyalty
Student Discount
Students can receive discounts of up to 50% off Echelon equipment. This offer is typically available by signing up or logging into UNiDAYS for verification, and TOTUM also lists Echelon student discounts.
NHS Discount
Echelon Fitness offers a discount to NHS and healthcare workers. This can be a 10% discount redeemable by emailing customer services or using a Blue Light Card, with some sources mentioning an extra 5% discount.
Military / Blue Light Discount
Echelon Fitness provides a discount for military and armed forces personnel. This typically involves a 10% discount, redeemable by emailing customer services or using a Blue Light Card, with some sources also noting an extra 5% discount.
Loyalty Programme
Echelon Member Zone Rewards
The Echelon Member Zone Rewards programme is available to primary account holders with an active paid Echelon Premier membership. It offers exclusive discounts on fitness accessories, everyday purchases, and additional Echelon equipment, managed through the Endurance Zone platform.
Shipping & Returns
Echelon Fitness UK offers free delivery for all equipment purchases, with an estimated delivery time of 5-7 days for Mainland UK addresses. This ensures you can quickly receive your new fitness gear and start your workout journey.
Returns Policy
Echelon Fitness UK provides a money-back guarantee, allowing customers to return products if they are not completely satisfied. For specific details on the return period and process, please refer to their official website or contact their customer service team.
Company Information
Founded
2017
Headquarters
Chattanooga, TN, United States
Number of Stores
0
Parent Company
Echelon Fitness Multimedia LLC
Payment Methods
Frequently Asked Questions
What kind of fitness equipment does Echelon Fitness UK offer?
Echelon Fitness UK specialises in smart home fitness equipment, including a range of exercise bikes like the EX-5s and Sport-s 2, smart rowing machines, the Echelon Reflect Smart Fitness Mirror, and Echelon Strength+ equipment.
What are the delivery options for Echelon Fitness UK?
Echelon Fitness UK offers free delivery for their equipment, with an estimated delivery time of 5-7 days for Mainland UK addresses. You can typically find specific delivery details on individual product pages.
What is Echelon Fitness UK's returns policy?
Echelon Fitness UK offers a money-back guarantee, allowing customers to return products if they are not satisfied. Specific terms and conditions, including the return window (typically 30 days for online purchases), can be found on their website or by contacting customer service.
How can I contact Echelon Fitness UK customer service?
You can reach Echelon Fitness UK customer service by email at cs@echelonfit.uk or by phone at +44 (0)1675 623433. Their operating hours are Monday to Friday, 9am to 5pm.
Does Echelon Fitness UK offer any discounts?
Yes, Echelon Fitness UK offers discounts for students (via UNiDAYS and TOTUM), NHS/healthcare workers, and military/armed forces personnel. Details on how to redeem these discounts, which may include emailing customer service or using a Blue Light Card, are available.
Is there a loyalty programme available?
Yes, Echelon Fitness offers the 'Echelon Member Zone Rewards' or 'Echelon Reward Zone' programme. This is available to primary account holders with an active paid Echelon Premier membership and provides exclusive discounts on fitness accessories, everyday purchases, and additional Echelon equipment.
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Contact Information
Customer Service
+44 (0)1675 623433Customer Service Email
cs@echelonfit.ukCustomer Service Hours
Monday - Friday 9am - 5pm
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