
Rail Card
Rail Card is the official retailer of National Railcards, offering up to 1/3 off UK rail travel for various age groups and demographics, making journeys more affordable for millions.
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Shop at Rail CardAbout Rail Card
Rail Card, found at railcard.co.uk, is the official online platform for purchasing and managing National Railcards. Operated under the umbrella of the Rail Delivery Group (RDG), which has its headquarters in London, this service has been instrumental in making train travel more affordable for millions across Great Britain since the introduction of the first Railcard concept in 1974. As the trusted, direct source, Rail Card ensures customers receive genuine products and accurate information regarding their rail travel discounts.
Discover Your Perfect Railcard
Whether you're a student, a senior, or travelling with family, Rail Card offers a tailored solution to cut your rail fare costs. Our extensive range includes popular options such as the 16-25 Railcard, often used by students, and the Senior Railcard for those aged 60 and over. For couples or friends travelling together, the Two Together Railcard provides excellent value. We also cater to specific needs with the Disabled Persons Railcard and the Veterans Railcard, honouring service and providing essential support. Young adults can benefit from the 26-30 Railcard, while families can enjoy significant savings with the Family & Friends Railcard. For those in the South East, the Network Railcard offers regional discounts. Each Railcard is designed to offer up to 1/3 off most rail fares, quickly paying for itself.
Seamless Shopping Experience and Support
Buying your Railcard online at railcard.co.uk is a quick and secure process. You can choose between a convenient digital Railcard, instantly available on your mobile device, or a physical card delivered to your address. The website provides clear guidance on eligibility and application requirements, including accepted forms of ID. Should you need assistance, our customer service team is available by phone from 07:00 to 22:00 every day, except Christmas Day, ensuring help is always at hand for your UK rail travel discounts. Renewing your Railcard is also simple, with online options available up to 30 days before expiry, making it easy to continue enjoying your savings.
Rail Card was founded in 1974 and is headquartered in United Kingdom. It is part of ATOC Ltd (trading as Rail Delivery Group), with Hundreds locations.
Discounts & Loyalty
Student Discount
Railcard offers student discounts primarily through the 16-25 Railcard, also known as the Student Railcard. Mature students attending a recognised college or university full-time are also eligible. Trainline, in conjunction with Student Beans, offers a 15% discount on the 16-25 Railcard and 26-30 Railcard.
NHS Discount
NHS and healthcare workers can access Railcard discount codes through providers like Health Service Discounts.
Military / Blue Light Discount
Railcard offers discounts through the Veterans Railcard for ex-service personnel and UK Merchant Mariners, and the HM Forces Railcard for currently serving personnel, regulars or reserves, and their spouses or civil partners.
Loyalty Programme
Partner Discounts
While Railcard does not have a named loyalty programme, holders benefit from various partner discounts. These include offers on Virgin Experience Days, Hoseasons lodges, cottages.com bookings, YHA membership, tastecard membership, and savings on sightseeing tours and theatre tickets. Virgin Trains Ticketing also allows customers to earn Virgin Points when purchasing Railcards.
Shipping & Returns
Digital railcards instant, physical cards 5-7 working days
Returns Policy
As Railcards are discount cards for rail travel, they are typically non-refundable once purchased. However, support is available for issues such as lost or stolen Railcards, for which replacements can be applied for online, and for any problems encountered with digital Railcard downloads or app functionality.
Company Information
Founded
1974
Headquarters
United Kingdom
Number of Stores
Hundreds
Parent Company
ATOC Ltd (trading as Rail Delivery Group)
Payment Methods
Frequently Asked Questions
How much can I save with a Railcard?
Railcards offer up to 1/3 off most rail fares. The annual cost typically pays for itself after 2-3 return journeys.
Can I use a digital Railcard?
Yes, all railcard types are available digitally. Store it on your phone and show it with your ticket when travelling.
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Contact Information
Customer Service
0345 3000 250Customer Service Email
railcardhelp@nationalrail.co.ukCustomer Service Hours
Monday-Friday 8am-8pm, Saturday 9am-5pm
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