Airwallex
Airwallex is a trusted global financial platform empowering businesses with multi-currency accounts, high-speed international transfers, and streamlined payment solutions to accelerate growth worldwide.
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About Airwallex
Airwallex was founded in 2015 by CEO Jack Zhang and three fellow entrepreneurs in Melbourne, Australia. Their initial venture, a coffee shop, served as a laboratory to understand the inefficiencies and high costs associated with foreign exchange and banking systems for businesses sourcing products globally. This firsthand experience inspired them to build a better solution, leading to the creation of Airwallex – a global financial platform designed to remove friction from international payments and financial management. Today, Airwallex is co-headquartered in Singapore and San Francisco, with over 25 offices worldwide, reflecting its expansive global footprint and commitment to building the future of global banking.
Comprehensive Financial Solutions
Airwallex provides a comprehensive suite of financial tools tailored for modern global businesses, enabling them to manage payments, treasury, and expenses with unprecedented ease.
Business Accounts & Spend Management
Streamline your financial operations with Airwallex's Global Accounts, offering multi-currency accounts to receive funds and manage finances across various regions. Their Spend solutions include corporate cards for employees and robust expense management tools, ensuring complete control over company expenditure and automated accounts payable management with Bill Pay and Purchase Orders.
Global Payments & Billing
Accept global payments like a local with Airwallex's conversion-optimised Checkout, seamless payment plugins for popular eCommerce platforms, and no-code Payment Links. Maximise global revenue through their Billing services, which facilitate global invoicing and automated subscription management, simplifying recurring payments and revenue collection.
Platform APIs
For businesses looking to build their own financial products or integrate powerful financial solutions, Airwallex offers advanced Platform APIs. These APIs provide the flexibility and infrastructure to create custom financial experiences, enabling platforms and marketplaces to embed finance directly into their offerings.
Why Choose Airwallex?
Choosing Airwallex means opting for a modern platform that delivers remarkable speed, efficiency, and cost savings. Businesses can radically save time and money every day by accessing interbank FX rates, avoiding hidden charges, and leveraging automated workflows enhanced by AI. Airwallex's proprietary local payments network allows businesses to operate globally with local bank details, accept payments in local currencies, and make high-speed transfers, all from a single, unified platform. Wave goodbye to costly fees and outdated processes, and say hello to new opportunities and faster growth with Airwallex.
Airwallex was founded in 2015 and is headquartered in Singapore (with UK operations in London). It is part of Airwallex Pty Ltd, with Online only locations.
Discounts & Loyalty
Loyalty Programme
Airwallex Rewards Program
The Airwallex Rewards Program provides customers with exclusive access to discounts and offers from various partner businesses, redeemable directly from their Airwallex account.
Shipping & Returns
<p>Digital financial platform with instant online setup. Virtual cards issued instantly; physical cards delivered to UK addresses.</p>
Returns Policy
<p>Contact customer support for billing disputes or service issues.</p>
Company Information
Founded
2015
Headquarters
Singapore (with UK operations in London)
Number of Stores
Online only
Parent Company
Airwallex Pty Ltd
Payment Methods
Frequently Asked Questions
Is Airwallex available in the UK?
Yes, Airwallex has a UK platform at airwallex.com/uk offering business accounts with UK IBANs and international payment services.
What fees does Airwallex charge?
No international transfer fees with competitive FX rates. UK payments have a 0.20 GBP gateway fee per transaction.
Is Airwallex regulated in the UK?
Yes, Airwallex operates under UK financial regulations and partners with ClearBank for UK payment rails.
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Customer Service
+1 855 932 3331Customer Service Email
support@airwallex.comCustomer Service Hours
For US customers, support is available 8:00-18:00 PDT/PST. Airwallex primarily operates through email-based support, with limited phone support for urgent issues. Please check their website for regional contact details.
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