CitySprint

CitySprint

CitySprint offers fast, reliable, and secure courier services across the UK and internationally, with Same Day delivery available within 60 minutes of booking.

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About CitySprint

CitySprint is a prominent UK courier and logistics company, established in 1999. Now operating as part of DPD UK, CitySprint's mission is simple yet powerful: 'Delivering what matters.' They pride themselves on providing fast, flexible, and reliable delivery services, supported by a vast network and a commitment to customer satisfaction. With headquarters in London and a corporate office in Redhill, CitySprint has grown to become a trusted name in parcel delivery across the nation.

Comprehensive Courier Services for Every Need

Same Day Delivery Excellence

At the core of CitySprint's offerings is their exceptional Same Day delivery service. This includes standard Same Day for general needs, Timed delivery for crucial deadlines, and Secure delivery for urgent or highly sensitive items. Customers can benefit from a guaranteed collection within 60 minutes of booking, ensuring prompt dispatch of their parcels.

National and International Reach

With a network of 26 service centres strategically located across the UK, CitySprint combines national reach with a local feel. This extensive coverage ensures that whether you need a parcel delivered across town or across the country, their local experts are on hand. Furthermore, CitySprint extends its capabilities to international shipping, providing a seamless solution for global delivery requirements.

Why Choose CitySprint?

Choosing CitySprint means opting for a partner that prioritises efficiency, security, and customer care. Their transparent pricing policy means no hidden charges, and their investment in innovation technology continually enhances service efficiency and minimises environmental impact. With 24/7 phone support, live tracking, and dedicated discounts for students and NHS/Blue Light professionals, CitySprint is committed to being an extension of your business, helping you grow and succeed with every delivery.

CitySprint was founded in 1999 and is headquartered in United Kingdom. It is part of DPD UK, with Online locations.

Discounts & Loyalty

Student Discount

CitySprint offers student discounts, including 15% or 25% off with codes like 'STUDY25'. Student status verification is required.

NHS Discount

NHS and Blue Light professionals can receive discounts, such as 23% off with the code 'CARE23'.

Military / Blue Light Discount

Military and armed forces discounts may be available; customers are advised to check the website or verify military status at checkout for potential offers.

Shipping & Returns

International Shipping

<p>UK delivery available.</p>

Returns Policy

As a courier service, CitySprint does not have a traditional returns policy for goods. However, they are committed to reliable and secure delivery. In the event of a service issue, such as a damaged or lost item, customers should contact their dedicated customer care team immediately for assistance and resolution. Their experienced team handles jobs with care and provides live tracking for peace of mind.

Company Information

Founded

1999

Headquarters

United Kingdom

Number of Stores

Online

Parent Company

DPD UK

Payment Methods
Visa
Mastercard
AMERICANEXPRESSAmerican Express
PayPalPayPal
Sustainability

CitySprint is committed to sustainable initiatives and invests in innovation technology to improve efficiency and minimise environmental impact. They are dedicated to delivering what matters for their community and continually seek ways to operate more responsibly.

Frequently Asked Questions

How quickly can CitySprint collect my parcel for Same Day delivery?

For Same Day delivery services, CitySprint aims to collect your items within 60 minutes of your booking being taken, providing swift and efficient service.

What types of delivery services does CitySprint offer?

CitySprint provides a comprehensive range of delivery options, including Same Day (Standard, Timed, and Secure), Next Day, International, and specialist courier services across the UK, available 24 hours a day, 365 days a year.

How can I track my CitySprint delivery?

You can benefit from live tracking for your deliveries, ensuring you have peace of mind and can monitor your items' progress from collection to delivery.

How can I contact CitySprint customer service?

Their customer care team is available 24 hours a day, 7 days a week, 365 days a year via phone on 01793 836075. For email and online form enquiries, the team monitors between 7 am - 7 pm, Monday - Friday.

Are there any hidden charges with CitySprint services?

CitySprint prides itself on transparent pricing. They state, 'What you see is what you get. Just clear and simple pricing,' with no hidden charges.

Does CitySprint cater to small and medium-sized businesses (SMEs)?

Yes, CitySprint's services are specifically designed to be perfect for small businesses, whether they are just starting, growing fast, or have been established for years, helping them move quickly and efficiently.

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