Pets Villa
Pets Villa is your premier UK online destination for top-quality pet supplies, offering a wide range of products for dogs, cats, and birds, from daily essentials to fun toys.
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Shop at Pets VillaAbout Pets Villa
Pets Villa, established in 2021, has quickly become a trusted name for pet owners across the UK. Founded with a passion for animal welfare and a commitment to quality, Pets Villa offers a curated selection of products designed to meet the daily needs and enhance the lives of beloved pets. From their base in Birmingham, they serve a growing community of pet enthusiasts, ensuring every product meets high standards of safety and efficacy.
Explore the Pets Villa Product Range
For Dogs, Cats & Birds
At Pets Villa, you'll discover an extensive array of pet supplies catering to dogs, cats, and birds. Their comprehensive collection includes premium pet food from renowned brands like Ziwi Peak, Schesir, and Lily's Kitchen, ensuring your companions receive optimal nutrition. Beyond food, explore a variety of engaging toys, comfortable bedding, and essential accessories designed for every stage of your pet's life.
Grooming & Health Essentials
Keep your pets looking and feeling their best with Pets Villa's selection of grooming products. Find high-quality shampoos and conditioners from brands such as Pet Head and Bugalugs, alongside practical items like Necoichi pet bowls and the popular Catit range for feline friends. They also offer a range of health supplements and daily care items to support your pet's overall well-being.
Shopping with Pets Villa
Pets Villa is committed to providing a seamless shopping experience. With regular promotions and discounts, such as up to 40% off Bugalugs and 45% off Lily's Kitchen, customers can always find great value. They also offer a convenient Click & Collect service from their Birmingham store and a rewarding "Paw Points" loyalty programme, allowing you to earn benefits with every purchase.
Pets Villa was founded in 2021 and is headquartered in Birmingham, United Kingdom. It is part of KYM TECHNOLOGY LTD., with 2 locations.
Discounts & Loyalty
Student Discount
Pets Villa offers a 6% student discount.
NHS Discount
Pets Villa offers a 6% NHS discount, available through Health Service Discounts.
Loyalty Programme
Paw Points
Earn 200 Paw Points on sign-up, 2 points for every £1 spent, and 400 points on your pet's birthday. Convert points into coupons: 500 Paw Points = £5, 1000 = £10, 1500 = £15, 2000 = £20. Coupons have no expiry date.
Shipping & Returns
Free UK delivery on orders over £29. Local Birmingham delivery available.
Returns Policy
Returns accepted within 14 days for unused items in original packaging.
Company Information
Founded
2021
Headquarters
Birmingham, United Kingdom
Number of Stores
2
Parent Company
KYM TECHNOLOGY LTD.
Payment Methods
Frequently Asked Questions
What types of pet products does Pets Villa offer?
Pets Villa offers a wide range of pet supplies for dogs, cats, and birds, including premium food from brands like Ziwi Peak and Lily's Kitchen, toys, grooming products from Pet Head and Bugalugs, bedding, accessories, and health essentials.
Does Pets Villa have a loyalty programme?
Yes, Pets Villa has a loyalty programme called "Paw Points". Customers earn points for signing up, every £1 spent, and on their pet's birthday, which can be converted into discount coupons for future purchases.
Are there any discounts available for students or NHS staff?
Yes, Pets Villa offers a 6% student discount and a 6% NHS discount. The NHS discount is available through Health Service Discounts.
What is Pets Villa's return policy?
Pets Villa has a clear Return & Refund Policy. Please refer to the 'Return & Refund Policy' link in the website's footer for full details on how to process returns and refunds.
How can I contact Pets Villa customer service?
You can contact Pets Villa customer service for online orders and general enquiries via email at info@petsvilla.co.uk. For store enquiries or grooming, you can call 0121 439 2860.
Does Pets Villa offer Click & Collect?
Yes, Pets Villa offers a convenient Click & Collect service. You can place your order online and pick it up from their Birmingham store location.
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Contact Information
Customer Service
0121 439 2860Customer Service Email
info@petsvilla.co.ukCustomer Service Hours
Mon-Fri 10am-6pm (Online Customer Service)
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