Secretlab
Secretlab is a multi-award winning UK brand renowned for its premium gaming chairs and desks, meticulously engineered for unparalleled comfort and ergonomics during long hours of work or play.
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Shop at SecretlabAbout Secretlab UK
Founded in 2014, Secretlab has rapidly grown from its Singapore headquarters to become a global leader in high-performance ergonomic furniture. With a strong presence in over 50 countries, including a dedicated UK online store, Secretlab is synonymous with innovation and quality. Their mission is to push the boundaries of design and engineering to create products that offer unparalleled comfort and support, transforming the way people sit and work.
Discover the Secretlab Product Range
Ergonomic Gaming Chairs for Every User
At the heart of Secretlab's offering are their multi-award winning gaming chairs. The Secretlab TITAN Evo series represents the pinnacle of their research-backed design, incorporating years of learning into a technologically advanced chair. These chairs are engineered for comfort and ergonomics, making them perfect for extended gaming sessions or long working days. You can also find the celebrated Secretlab Classics, a best-seller that has graced the world’s premier esports tournaments.
Innovative Gaming Desks & Accessories
Beyond chairs, Secretlab offers the revolutionary Secretlab MAGNUS gaming desk, designed to complement their chairs with smart cable management and a sleek aesthetic. Enhance your setup further with a range of accessories, including precision-mapped Secretlab SKINS for customisation, magnetic lumbar pillows, and interchangeable armrest tops, all crafted with the same fanatical attention to detail.
Shopping with Secretlab in the UK
Shopping for your ideal ergonomic setup is straightforward with Secretlab UK. They offer flexible delivery options, including Standard, Priority, and Express shipping across England, Scotland, Wales, and the wider country. An optional on-site assembly service is available for those who prefer professional setup. Secretlab also values its community, providing exclusive discounts for students, NHS healthcare workers, and military personnel, alongside a rewarding referral programme. For any queries, their dedicated customer service team is reachable via email or their online contact form.
Secretlab was founded in 2014 and is headquartered in Singapore. It is part of Heliconia Capital Management, with 0 locations.
Discounts & Loyalty
Student Discount
Student discount available through verified student platforms.
NHS Discount
Secretlab UK offers an additional £20 off select gaming chairs and MAGNUS desks for healthcare workers. Eligibility must be verified through ID.me at checkout.
Military / Blue Light Discount
Secretlab UK provides an additional £20 off select gaming chairs and MAGNUS desks for active duty military, retirees, and veterans. Verification of military status is required via ID.me.
Loyalty Programme
Secretlab Referral Program
The Secretlab Referral Program allows customers to share an exclusive code for friends to receive £20 off their purchase. In return, the referrer receives a code for free Secretlab Upholstery Wipes.
Shipping & Returns
Free UK delivery on all orders. Delivery typically takes 1-3 working days. Chairs delivered to your door with easy assembly.
Returns Policy
Returns accepted within specified period. Complete online support form with order number and product details. Customer pays return shipping costs. Refund processed within 14 business days. Exchanges not available.
Company Information
Founded
2014
Headquarters
Singapore
Number of Stores
0
Parent Company
Heliconia Capital Management
Payment Methods
Sustainability
Secretlab designs products for durability and longevity, reducing waste through quality construction. Replacement parts available to extend product life.
Frequently Asked Questions
What warranty does Secretlab offer?
Secretlab offers up to 5-year extended warranty on chairs. Standard warranty covers manufacturing defects. Extend warranty by sharing a public post of your chair.
What sizes does Secretlab TITAN Evo come in?
TITAN Evo is available in Small (150-169cm), Regular (170-189cm) and XL (181-205cm). TITAN Evo Lite comes in Regular and XL.
Does Secretlab offer free delivery?
Yes, Secretlab offers free delivery on all UK orders, typically arriving within 1-3 working days.
Can I exchange my Secretlab chair?
Secretlab does not offer exchanges. If unsatisfied, you can return within the returns period and place a new order for a different product.
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Contact Information
Customer Service Email
support@secretlab.coCustomer Service Hours
24/7 online support
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