Pooky
Pooky offers beautifully made, endlessly loved decorative lighting, including designer lamps and lampshades, all reasonably priced with free delivery and returns.
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Shop at PookyAbout Pooky Lighting
Pooky is a renowned UK brand specialising in exquisite decorative lighting. Known for their beautifully crafted lamps, lampshades, and chandeliers, Pooky prides itself on offering designer-quality pieces at surprisingly reasonable prices. Their commitment extends beyond aesthetics, focusing on ethical practices, product longevity, and customer satisfaction, ensuring every purchase is a delightful experience.
Explore the Pooky Collection
Lamps and Lampshades
Dive into Pooky's diverse range of lighting solutions. From elegant table lamps and sophisticated wall lights to grand chandeliers, their collection caters to every style and space. Complement your chosen lamp with a stunning lampshade, available in various materials, colours, and patterns, designed to add personality and flair to your home.
Beyond the Light
Pooky also offers practical and stylish accessories such as rechargeable lighting, sockets, and switches, ensuring every detail of your lighting scheme is perfected. Discover their new arrivals and best-selling designs like the statuesque Wobster or the intricate Stucco, each piece crafted to be endlessly adored.
A Seamless Shopping Experience
Shopping with Pooky is designed to be risk-free and enjoyable. Benefit from free delivery and returns, backed by a money-back guarantee. Their dedicated customer service team is always ready to assist, and you can even visit one of their showrooms in Chelsea, Leeds, or Gloucester to see their lovely lamps in person. Pooky also collaborates with leading designers, bringing unique and characterful pieces to your home.
Pooky was founded in 2014 and is headquartered in Cotswolds, UK. It is part of Pooky Lighting Limited, with 4 locations.
Discounts & Loyalty
Student Discount
Pooky does not offer a dedicated student discount directly on its website, but third-party platforms like Student Beans may offer 5% off the first order. Occasional promo codes (e.g., 10% off) or 5% off for signing up may also be available.
Military / Blue Light Discount
While Pooky doesn't have a dedicated military discount, a 'Welcome5' promo code may offer 20% off. Occasional limited-time military deals and a general 10% off military discount have also been mentioned by some sources.
Gift Cards Available
Loyalty Programme
Pooky Perks
Earn 'Perks' (loyalty points) for shopping, which can be redeemed for future purchases. Earn 3 perks per £1 spent, plus bonus perks for account creation, social media follows, mailing list sign-ups, and referrals. Perks expire after 12 months. Tiered system (Silver, Gold, Platinum) offers enhanced earning rates.
Shipping & Returns
UK delivery from £4.95, free over £100
Returns Policy
14-day returns
Company Information
Founded
2014
Headquarters
Cotswolds, UK
Number of Stores
4
Parent Company
Pooky Lighting Limited
Payment Methods
Sustainability
Pooky is committed to operating responsibly, ethically, and with minimal environmental impact. They design durable products to avoid fads, consider packaging carefully to reduce waste and breakages, and embrace diversity and inclusivity in their business practices.
Frequently Asked Questions
What kind of lighting does Pooky specialise in?
Pooky specialises in beautiful, decorative lighting, including designer lamps, lampshades, wall lights, chandeliers, rechargeable lighting, and more. They focus on classic, high-quality designs that are reasonably priced.
Does Pooky offer free delivery and returns?
Yes, Pooky offers free delivery and free returns on their products, alongside a money-back guarantee, ensuring a risk-free shopping experience.
Where can I see Pooky's products in person?
You can visit one of Pooky's showrooms located in Chelsea (London), Leeds, and Gloucester in the UK. They also have a showroom in New York, USA.
How can I contact Pooky's customer service team?
You can contact Pooky's customer service by filling out a form on their website, emailing hello@pooky.com, or calling their UK number 0207 351 3003. Their customer service hours are Monday-Thursday 8:30am-6pm, Friday 8:30am-5pm, Saturday 10am-5pm, and Sunday 11am-4pm.
Does Pooky have a loyalty programme?
Yes, Pooky has a loyalty programme called "Pooky Perks" where customers earn points for purchases and other activities, which can then be redeemed for discounts on future orders.
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Contact Information
Customer Service
0207 351 3003Customer Service Email
hello@pooky.comCustomer Service Hours
Monday – Thursday 8:30am – 6pm, Friday 8:30am – 5pm, Saturday 10am – 5pm, Sunday 11am – 4pm. Closed on Bank Holidays.
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