Secret Linen
Secret Linen Store offers a beautiful collection of luxury bedding, bed linen, curtains, and home textiles, all crafted with care from responsibly sourced fabrics for a truly comfortable home.
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Shop at Secret LinenDiscover the Comfort and Style of Secret Linen Store
Secret Linen Store is a leading UK online retailer dedicated to providing luxurious and high-quality home textiles. Since its establishment in 2013 by sisters Molly Freshwater and Harriet Mears, the brand has focused on crafting beautiful, comfortable, and responsibly sourced products for every home. Based in Bognor Regis, West Sussex, Secret Linen Store has become synonymous with elegant design and exceptional comfort, making it a go-to destination for those looking to enhance their living spaces.
Explore Our Exquisite Product Range
The extensive collection at Secret Linen Store caters to all your home textile needs. Dive into their selection of luxury bedding, which includes a variety of duvet covers, fitted sheets, flat sheets, and pillowcases in different materials like crisp percale, soft sateen, and cosy brushed cotton. Beyond the bed, you'll find a wide array of duvets and pillows, alongside mattress toppers and protectors, ensuring a perfect night's sleep. Their home accessories range features beautifully designed curtains (blackout, lined, unlined, sheer), stylish cushions and throws to add warmth and texture, and practical yet elegant table linen, including tablecloths, runners, napkins, and placemats. Don't forget their plush, absorbent towels for a complete home refresh.
A Seamless Shopping Experience
Secret Linen Store is committed to providing an excellent online shopping journey. Customers can easily browse and purchase their favourite items from the comfort of their home. The brand offers various ways to save, including a generous 15% student discount through TOTUM and a 15% discount for NHS and key workers via healthservicediscounts, with military personnel also benefiting from Blue Light Card eligibility. Join their 'Secret Rewards' loyalty programme to earn points on every purchase and unlock exclusive benefits. Should you need assistance, their friendly customer service team is available weekdays from 8 am to 5 pm, reachable at 01243 822 599 or sales@secretlinenstore.com, ensuring a supportive and helpful experience every step of the way.
Secret Linen was founded in 2013 and is headquartered in South Coast, England, with Online only locations.
Discounts & Loyalty
Student Discount
Secret Linen Store offers a 15% student discount, available by verifying your student status via TOTUM.
NHS Discount
NHS and other key workers can receive a 15% discount. Verify your status through healthservicediscounts. Some sources also indicate a Blue Light Card discount is available.
Military / Blue Light Discount
Armed forces personnel can access discounts via the Blue Light Card scheme.
Loyalty Programme
Secret Rewards
The 'Secret Rewards' loyalty programme allows members to earn 1 point for every £1 spent, redeemable for money off future purchases. Points can also be earned for creating an account, subscribing to the newsletter, sharing a birthday, following on Instagram, making a second purchase, and referring a friend.
Shipping & Returns
UK delivery available. Made in Portugal and UK factories.
Returns Policy
Returns accepted - check website for policy
Company Information
Founded
2013
Headquarters
South Coast, England
Number of Stores
Online only
Payment Methods
Sustainability
Certified B Corp. Ethical manufacturing in Portugal and UK.
Frequently Asked Questions
What kind of products does Secret Linen Store offer?
Secret Linen Store specialises in luxury home textiles, including a wide range of bedding such as duvet covers, sheets, and pillowcases, as well as duvets, pillows, mattress toppers, and protectors. They also offer curtains, cushions, throws, table linen, and towels, all crafted with care from quality, responsibly sourced fabrics.
How can I contact Secret Linen Store customer service?
You can reach our customer service team by phone at 01243 822 599 or by email at sales@secretlinenstore.com. Our team is available to assist you weekdays from 8 am to 5 pm.
Do you offer any discounts for students or key workers?
Yes, we are pleased to offer a 15% student discount, which can be accessed by verifying your status via TOTUM. We also provide a 15% discount for NHS staff and other key workers through healthservicediscounts, and armed forces personnel can benefit from discounts via the Blue Light Card.
What is the 'Secret Rewards' loyalty programme?
Our 'Secret Rewards' programme allows members to earn 1 point for every £1 spent, which can be redeemed for money off future purchases. You can also earn points for creating an account, subscribing to our newsletter, celebrating your birthday, following us on Instagram, making a second purchase, and referring a friend.
What is your delivery policy?
While specific delivery details vary, Secret Linen Store aims to dispatch orders promptly within the UK. Standard delivery options are available, and you can find more detailed information on estimated delivery times and costs on our website's delivery information page.
What is your returns policy?
Secret Linen Store offers a straightforward returns policy. If you are not completely satisfied with your purchase, you can typically return items within a specified period, provided they are in their original condition. Please refer to our website's returns policy for full details and instructions on how to process a return.
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Contact Information
Customer Service
01243 822 599Customer Service Email
sales@secretlinenstore.comCustomer Service Hours
Weekdays from 8 am to 5 pm
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