Feather & Black
Feather & Black offers a luxurious collection of handcrafted beds, mattresses, and exquisite bedroom furniture, designed to bring comfort and timeless style to your home.
Current Offers
0% APR Finance Available on Bedroom Furniture
We want to help you create beautiful bedrooms to relax and sleep in. So whether you’ve got your eyes on a bespoke upholstered bed, a handcrafted mattress or a set of coordinating furniture, it’s easy to spread the cost of your ideal bedroom with an interest free credit payment option. You could borrow over 10 or 20 months 0% APR representative on orders of £750 or more*. Subject to status and affordability. Minimum spend applies, terms and conditions apply.
100 Night Comfort Guarantee on All Mattresses
We’re committed to ensuring you sleep well, and we understand that a mattress is a big investment. This is why we offer a comfort guarantee on all our mattresses bought online and in store to give you peace of mind that you’ve picked the most comfortable and supportive mattress for you. If you get it home and are not 100% in love with it, we’ll exchange it for you.
Free Room Of Choice Delivery
Enjoy free room of choice delivery on all orders going to mainland England, Scotland, Wales, and the Isle of Wight. We deliver Monday – Friday from 7am to 6pm. For luxury beds, mattresses and furniture you can choose your preferred delivery date at checkout if your item is in stock. For smaller items, we’ll be in touch as soon as your order is ready with the next available delivery date. If you need to change your slot for any reason, please call us or email our Customer Services team. All our deliveries are fulfilled through our parent company, Dreams. Their UK-wide delivery network has a dedicated fleet of vehicles for the most reliable and efficient service. Bedding and accessories are delivered within 7 - 10 working days of order by DPD. We'll keep you up to date with the progress of your delivery, but if you’re unsure about anything or have any questions, please call our Customer Service team on 01494 415399.
Free Recycling on Your Old Bed or Mattress
Take the hassle out of getting rid of your old bed or mattress with our recycling service. It’s the fast, convenient, and environmentally friendly way to make space for your new bed. We’ll collect your old bed or mattress when we deliver your new one and recycle it at a specialised bed and mattress recycling centre, managed by our parent company, Dreams. Because most of our mattresses are filled with natural materials and largely glue-free, we’re able to recycle almost every part of a mattress; springs are melted down, fibres are recycled, and foam can be cleaned to make carpet underlay. Our recycling service is available to purchase at checkout.
Request Free Fabric and Wood Samples
Our sample service lets you bring a little of Feather & Black into your home for free. We know how important it is to pick the right piece for your sanctuary, which is why we offer up to six samples of fabric or wood, so you can visualise your future furniture investment.
Feather & Black Mattress Finder - Sleepmatch
Join over 2 million happy sleepers We believe that comfort is personal, which is why there’s no substitute for lying on a mattress yourself. But where to start? Sleepmatch is a simple service that turns a world of mattresses into just 8 options chosen for you, based on your personal needs. How does Sleepmatch work? Simply lie on the Sleepmatch bed instore and in just three minutes, 3D fit technology discreetly and unobtrusively takes 18 statistical measurements. It also considers your age, pain criteria and sleep preferences to present you a shortlist of mattresses available from Feather & Black and perfectly suited to you.
About Feather & Black
Since its establishment in 2004, Feather & Black has been a cornerstone of luxury bedroom furnishings in the UK. Operating both online and through a network of stores, this esteemed retailer, now part of Dreams Limited, is headquartered in High Wycombe, England. Their mission has always been to help customers create truly beautiful and comfortable bedrooms, a responsibility they approach with unparalleled passion and expertise. Every piece reflects a dedication to quality and timeless design.
Explore the Exquisite Feather & Black Collection
Luxury Beds and Mattresses
At the heart of Feather & Black's offering are their magnificent luxury beds and premium mattresses. From the iconic Sienna to contemporary designs in weathered oak and sumptuous upholstered finishes, their bed frames are crafted to be cherished. Complementing these are a range of high-quality mattresses, ensuring optimal comfort and support for a perfect night's sleep. Discover the ideal foundation for your bedroom sanctuary when you buy beds online UK or explore their diverse selection of mattresses for sale.
Bedroom Furniture and Accessories
Beyond beds, Feather & Black presents an extensive collection of bedroom furniture designed to harmonise with their bed frames. This includes elegant bedside tables, spacious wardrobes, stylish sideboards, and comfortable seating options. To complete your bedroom's aesthetic, browse their exquisite range of luxury bedding and accessories, all chosen for their quality and ability to elevate your space. Whether you're searching for a complete bedroom set or individual pieces, Feather & Black offers unparalleled style.
A Seamless Shopping Experience
Shopping with Feather & Black is designed to be effortless. Enjoy free delivery across mainland England, Scotland, Wales, and the Isle of Wight, with larger items delivered directly to your room of choice. Their dedicated customer service team is available via phone or email to assist with any queries, from placing an order to managing delivery dates. Take advantage of special offers like 10% off your first order when you sign up for their newsletter, and don't forget the exclusive student discount through Student Beans and NHS worker discount via Health Service Discounts, making luxury more accessible.
Feather & Black was founded in 2004 and is headquartered in High Wycombe, United Kingdom. It is part of Dreams (Home Furnishings), with 8 locations.
Discounts & Loyalty
Student Discount
Feather & Black offers a 10% student discount on first orders via Student Beans.
NHS Discount
NHS workers can receive an extra 5% off at Feather & Black by verifying their key worker status via Health Service Discounts.
Shipping & Returns
Enjoy free delivery on all orders to mainland England, Scotland, Wales, and the Isle of Wight. Deliveries Monday-Friday 7am-6pm to your room of choice. Larger items delivered by Dreams, bedding/accessories by DPD within 7-10 working days. Saturday and AM/PM delivery available for an additional charge. Delivery date changes possible up to 72 hours prior.
Returns Policy
Contact Customer Services within 14 days of receipt for refunds or exchanges. A collection fee (£49 for large items, £4.95 for DPD collected items) applies unless the item is faulty. Items must be in original packaging. Handmade For You items and mattresses (if packaging removed, unless faulty) are non-returnable.
Company Information
Founded
2004
Headquarters
High Wycombe, United Kingdom
Number of Stores
8
Parent Company
Dreams (Home Furnishings)
Payment Methods
Frequently Asked Questions
What are Feather & Black's delivery options and costs?
Feather & Black offers free delivery on all orders to mainland England, Scotland, Wales, and the Isle of Wight. Deliveries occur Monday to Friday, 7 am to 6 pm, to your room of choice. Saturday and AM/PM delivery slots are available for an additional charge.
Who delivers Feather & Black orders?
Larger items such as beds, mattresses, and furniture are delivered by Dreams, Feather & Black's dedicated home delivery partner. Bedding and accessories are delivered within 7-10 working days by DPD.
Can I change my delivery date?
Yes, you can change your delivery date up to 72 hours before your original scheduled delivery. Simply visit the 'Manage Your Delivery' page on their website and enter your order number, surname, and postcode to select a new date.
What is Feather & Black's returns policy?
If you wish to return or exchange an item, please contact Customer Services within 14 days of receiving your order. A collection fee (£49 for large items, £4.95 for DPD collected items) applies unless the item is faulty. Items must be in their original packaging. Handmade For You items and mattresses (if packaging removed, unless faulty) are non-returnable.
What products does Feather & Black specialise in?
Feather & Black specialises in luxury beds, mattresses, and a comprehensive range of bedroom furniture, including bed frames, bedside tables, wardrobes, and seating. They also offer a beautiful selection of bedding and accessories.
How can I contact Feather & Black customer service?
Due to current technical issues with phone lines, Feather & Black recommends contacting their Customer Service team via web chat or email at customerservices@featherandblack.com. A phone number (01494 415399) is also available for sales and customer service.
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Customer Service
01494 415399Customer Service Email
customerservices@featherandblack.comCustomer Service Hours
Currently, web chat and email are recommended due to phone line technical issues. General service hours are likely aligned with delivery operations: Mon-Fri 7am-6pm.
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