Foundland

About Foundland

Foundland is an independent London shop selling gifts and homewares from Japan, Korea, the Middle East and elsewhere, online at foundland.com and from a store at 98 Weston Park in Crouch End. It opened in 2018 and is run by Foundland Ltd (Companies House 10786744, incorporated in May 2017); its about page names Arthur and Sarah as the two people behind it.

What Foundland sells

• Japanese tableware such as yunomi teacups, small ceramic dishes and boxed dish sets
• Garden tools: shears, secateurs and ikebana scissors from Masakuni, Yamahiro and Tsurumaki, and Negishi watering cans that Foundland says are soldered in Tokyo
• Bathing: hinoki bath soaks, Japanese bath salts and wooden oke bath bowls, plus Korean sheet face masks
• Small gifts and stationery, including washi tape, stickers, bookmarks, greeting cards, ink stamps and Kyoto incense
• Things to wear and use, from cat slippers, socks and hand towels to embroidered tatreez pouches

A large share of the range has a cat theme, and Foundland states that most of its finds are exclusive to it in the UK. Its about page also mentions fairtrade partners in Tanzania and Malawi and newer designers from Taiwan and the Nordic countries. Nearly every order is wrapped as standard at no extra charge, in tissue, kraft paper, a rice bag or a cotton pouch, and parcels go out without a paper receipt so they can be posted straight to the recipient.

Delivery and returns

UK parcels travel by Royal Mail's tracked service, with postage charged at cost at checkout. Standard delivery is free on orders over £50, and Priority delivery has its own higher free threshold. Foundland aims to hand orders placed before 9am on a weekday to the courier that day. Click and collect from the Crouch End shop is free, with orders ready after 24 hours. Overseas orders go by FedEx at cost, and seeds, food, incense matches and bath, grooming or cosmetic products cannot be sent outside the UK.

To return something, shoppers email hello@foundland.com within 14 days of receiving the order, then have a further 14 days to send it back unused and in its original packaging. Postage in both directions is the buyer's cost unless the item is faulty, and faults or damage must be reported within 48 hours. For hygiene reasons, underwear, socks, face and eye masks, earrings, food and bath, grooming or cosmetic products cannot be returned.