reolink
Reolink offers reliable and budget-friendly security cameras and systems, trusted by millions for smart home and business protection with cutting-edge visual technology.
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Shop at reolinkAbout Reolink Security
Founded in 2009, Reolink has established itself as an innovative leader in intelligent visual technology, dedicated to transforming home and business security. Trusted by over 2 million users globally and featured in top-tier media, Reolink delivers reliable and budget-friendly security cameras and systems. Their mission is to empower users with advanced, user-centric solutions that safeguard homes and lives, embracing core values of innovation, reliability, and user-friendliness.
Our Story & Mission
Reolink's journey began with a commitment to making security accessible and effective for everyone. From its inception, the brand has focused on cutting-edge technology and a deep understanding of user needs, ensuring that every product enhances the security experience. They strive to provide solutions that allow clients to stay ahead with the latest advancements in visual security.
Explore the Reolink Product Range
Reolink offers a comprehensive range of security solutions designed for various needs. Discover their advanced camera series, including the groundbreaking ColorX Camera Series, which unveils the night with vivid colours and stunning 4K brilliance. For robust, wire-free protection, explore the Reolink Wireless Security Camera System, simplifying your security setup.
Advanced Camera Series
The product lineup extends to the powerful Floodlight Camera Series, combining illumination with security, and the innovative 16MP Panoramic Camera Series, capturing everything in stunning clarity with no corners left uncovered. Shoppers can also find the Reolink TrackMix Series for intelligent tracking, Vandal-Proof Cameras for tough protection, and a variety of 4K PTZ PoE and Smart 4K 4G PT Battery Cameras.
Smart Features for Peace of Mind
Reolink cameras are engineered with features like UHD security, vivid colour night vision, faster speeds, less latency, and greater stability, ensuring you see security in unrivalled high resolution. Whether you need a system for your home or business, Reolink provides smart security solutions on sale, making advanced protection affordable.
Shopping with Reolink UK
When you choose Reolink, you're investing in peace of mind backed by dedicated support and value. They are committed to building enduring relationships through reliable products and transparent communication.
Dedicated Customer Support
Reolink offers comprehensive support for technical issues, payment or delivery problems, and warranty requests. Their online experts and AI bot provide 24/5 assistance, ensuring help is always at hand. For specific enquiries, dedicated email addresses are available for media, affiliates, and privacy concerns.
Exclusive Discounts & Rewards
Reolink values its community, offering a 10% student discount, 8-10% NHS/healthcare worker discounts, and a 10% military/armed forces discount. Additionally, the Reolink Membership Program provides tiered savings up to 20%, early access to new products, and exclusive deals, rewarding loyal customers.
reolink was founded in 2009 and is headquartered in Hong Kong, with None locations.
Discounts & Loyalty
Student Discount
Reolink offers a 10% student discount. Verification can be done through Sheer.ID, UNiDAYS, or Student Beans. This discount is available to college and university students in the US, UK, and CA.
NHS Discount
Reolink offers discounts for NHS and healthcare workers, typically an 8% or 10% discount. These are accessible via Health Service Discounts, Blue Light Card, and SheerID.
Military / Blue Light Discount
Reolink provides a 10% discount for military and armed forces personnel. This is available to current and former members of the military, as well as their spouses and dependents, verifiable through GovX ID or SheerID.
Loyalty Programme
Reolink Membership Program
The Reolink Membership Program offers tiered savings of up to 20% based on purchase history. Members receive early access to new products, exclusive deals, and special pricing. There's also a referral program for earning coupons and commissions.
Shipping & Returns
UK delivery available through authorised retailers and Amazon.
Returns Policy
30-day money-back guarantee. 2-year warranty on cameras.
Company Information
Founded
2009
Headquarters
Hong Kong
Number of Stores
None
Payment Methods
Frequently Asked Questions
What types of security cameras does Reolink offer?
Reolink offers a wide range of security cameras and systems, including wireless security camera systems, floodlight cameras, 16MP panoramic cameras, TrackMix series, vandal-proof cameras, and the ColorX series with vivid colour night vision and 4K brilliance. They also have 4K PTZ PoE and smart 4G battery-powered cameras.
How can I get support for my Reolink product?
Reolink provides 24/5 online support from experts and an AI bot. For specific issues, you can contact their customer service via email at support@reolink.com. A UK after-sales support phone number (0161 779 5291) is also available, though specific hours are not listed.
Does Reolink offer any discounts?
Yes, Reolink offers several appreciation discounts. This includes a 10% student discount (verified via Sheer.ID, UNiDAYS, Student Beans), an 8-10% discount for NHS and healthcare workers (via Health Service Discounts, Blue Light Card, SheerID), and a 10% discount for military and armed forces personnel (via GovX ID, SheerID).
What is the Reolink Membership Program?
The Reolink Membership Program rewards loyal customers with tiered savings of up to 20% based on their purchase history. Members also receive early access to new products, exclusive deals, and special pricing. Reolink also has a referral program where existing customers can earn rewards.
How do I return a Reolink product?
If you are not satisfied with your purchase, Reolink is here to help with returns or exchanges. You should start a warranty request first, as items should not be returned directly to their office address. Detailed instructions are available on their website.
Where is Reolink headquartered?
Reolink is headquartered in Shenzhen, China. Other corporate office addresses have also been mentioned in locations such as Wan Chai, Hong Kong, Kowloon, Hong Kong, and Wilmington, Delaware, USA.
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Contact Information
Customer Service
0161 779 5291Customer Service Email
support@reolink.comCustomer Service Hours
24/5 online support. Phone support available (UK number provided, hours not specified).
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