Greenera
Greenera is a UK garden supplies shop run by London company Vivo Technologies, selling hose reels, raised beds, mini greenhouses, lawn tools and folding outdoor furniture.
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About Greenera
Greenera is a UK online shop for garden equipment and outdoor living, owned and operated by Vivo Technologies Limited (company 04411896, VAT number GB795431206). The business is registered at Unit 11, Rainsford Road, London NW10 7RG, and prices its range in pounds for delivery within the United Kingdom.
What Greenera sells
- Watering: compact manual hose reels with multi-pattern spray guns and wheeled hose reel carts
- Growing: tiered wooden raised beds, planter boxes, PVC-covered mini greenhouses and metal plant support stakes
- Garden care: lawn levelling rakes, handheld seed spreaders, woven weed control membrane with pegs, edging and fencing
- Outdoor living: zero gravity recliners and lounge chairs, folding deck chairs, roll-top camping tables, parasols and outdoor drying
The site sorts its catalogue under three headings, Grow, Care and Enjoy, which cover planting, upkeep and furniture for relaxing outdoors.
Delivery and returns
Every UK order ships free, with no minimum spend. Lighter items ordered before 3pm UK time, Monday to Friday, are due the next business day, while heavy or bulky goods such as parasols, zero gravity recliners, trestle tables and large planters take 2 to 3 business days. Orders that mix the two groups can come in separate deliveries.
Change-of-mind returns can be requested within 30 days of receiving an order by emailing support@greenera.world with the order number, and the goods must then go back within 14 days. Items should be unused, with their accessories and original packaging where possible, and the shopper pays the return postage. For faulty, damaged or wrong items, Greenera arranges the return and covers reasonable postage. Refunds go to the original payment method within 14 calendar days of the goods, or proof of posting, reaching the shop.
Ways to save at Greenera
New subscribers to the Greenera email list get a 10% welcome discount (checked October 2026). Garden ideas and new arrivals are also shared through a WhatsApp channel.
Shipping & Returns
UK delivery free on all orders, no minimum spend. Lighter items ordered before 3pm UK time Monday to Friday arrive the next business day; heavy or bulky items (parasols, recliners, trestle tables, large planters) take 2 to 3 business days. Mixed orders may arrive separately.
Returns Policy
Request a change-of-mind return within 30 days of receiving the order by emailing support@greenera.world, then send it back within 14 days. Items must be unused with accessories and packaging where possible. Customer pays return postage; Greenera covers reasonable postage for faulty, damaged or wrong items. Refund to the original payment method within 14 calendar days.
Frequently Asked Questions
How much is Greenera delivery?
Greenera delivery is free on all UK orders, with no minimum spend. Lighter items ordered before 3pm UK time, Monday to Friday, arrive the next business day; heavy or bulky items take 2 to 3 business days.
How long does Greenera take to deliver garden furniture?
Heavy or bulky items take 2 to 3 business days, including parasols, zero gravity recliners, trestle tables and large planters. Baskets that mix these with lighter items can arrive in more than one delivery.
What is Greenera's returns policy?
Greenera accepts change-of-mind returns requested within 30 days of receiving the order. Items should be unused with their accessories and original packaging, the buyer pays return postage, and goods must be sent back within 14 days of notifying the shop.
How quickly does Greenera issue refunds?
Within 14 calendar days. Refunds go back to the original payment method once Greenera receives the goods or proof they were sent, whichever comes first, and the shop covers reasonable postage for faulty or wrong items.
How can shoppers save money at Greenera?
Greenera gives new email subscribers 10% off (checked October 2026). Delivery is also free on every UK order, so there is no minimum basket to reach before checkout.
Who owns Greenera?
Greenera is owned and operated by Vivo Technologies Limited, UK company number 04411896. The company is registered at Unit 11, Rainsford Road, London NW10 7RG, and its VAT number is GB795431206.
How do shoppers report a faulty Greenera item?
Email support@greenera.world with the order number and photographs of the problem. For faulty, damaged or incorrect items, Greenera sends return instructions and pays reasonable return postage.
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Customer Service Email
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