Bosch Professional

About Bosch Professional

Bosch Professional is the power tool and accessory brand that the Bosch Group develops for tradespeople, under the Robert Bosch Power Tools GmbH name. Its UK site includes a web shop where buyers order directly. ModusLink B.V. runs that shop and processes each order on behalf of Robert Bosch Limited, so the purchase contract sits with ModusLink.

What Bosch Professional sells

• Cordless drill/drivers and combi drills from the 18V system, such as the GSR 18V-55 and GSB 18V-55
• Cordless angle grinders, including the GWS 18V-10 models, and X-LOCK grinders with tool-free disc changes
• ProCORE18V and GBA batteries from compact 4.0 Ah packs up to 12.0 Ah, with matching chargers
• Measuring tools and power tool accessories

Bosch states that tools in its Professional 18V system work with every Bosch Professional 18V charger and accessory released since 2008. The brand also says its ProCORE18V packs use COOLPACK 2.0 heat management to stop them overheating.

Delivery and returns

Standard UK delivery costs £5.95 and is free on orders over £50, according to the shop's service pages. Bosch quotes 2 to 5 working days for a standard parcel.

Consumer and business buyers can send goods back within 14 days of delivery. A return is requested through the online return portal, and a pick-up is then booked with Bosch's logistics partner. Products carry a legal guarantee of conformity lasting at least two years from delivery, and the site also points to an extended three-year warranty.

Repairs and support

An online repair order covers collection of the tool, a repair using original spare parts and a safety inspection by qualified technicians, who aim to return it within 5 working days. Shop queries go to a dedicated e-shop support email address and an 0344 phone line.