Waitrose signs up Will Hughes for Food Lovers Uncut YouTube series
Food Lovers Uncut is a new long-form content series, hosted by food influencer Will Hughes – better known as What Willy Cook
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Hughes
Hughes is a trusted UK electrical retailer, established in 1921, offering a vast range of top-brand kitchen appliances, TVs, laundry machines, and smart tech with free delivery and excellent customer service.
Home Appliances & Electricals
4 Offers7 CodesStudentNHSFree over £70
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About Hughes – Your Trusted Electrical Experts
Delve into the rich history of Hughes, a family business founded by Frank Hughes in 1921. With over a century of experience, Hughes has grown from a single Lowestoft store to 19 retail locations and 3 service centres across East Anglia. They pride themselves on being "the electrical experts," committed to their motto of "creating sustainable growth by keeping people at the heart of our business and constantly improving our customer experience." This heritage ensures a deep understanding of customer needs and a commitment to quality service.
Discover a Comprehensive Range of Home Electricals
Kitchen & Laundry Appliances
Hughes offers an extensive selection of kitchen appliances to equip every home. Browse their range of fridge freezers, including American styles, various cookers (electric, gas, dual fuel, and range cookers), and efficient dishwashers. For laundry, find the latest washing machines, washer dryers, and tumble dryers, including energy-efficient heat pump models. They also stock essential accessories and smart appliances for modern living.
TV, Audio & Small Appliances
Elevate your home entertainment with Hughes' selection of TVs and smart audio systems. Beyond the big screens, discover a variety of small appliances such as powerful vacuum cleaners, microwaves, and other household essentials designed to make daily life easier. Hughes ensures you have access to the top brands at low prices across all categories.
Exceptional Service and Value for UK Shoppers
Shopping at Hughes means benefiting from excellent customer service and added value. Enjoy the convenience of free delivery on most products and the flexibility of Click & Collect. Their dedicated customer service team is available via phone, email, and live chat to assist with any queries or returns. Hughes is also proud to offer exclusive student discounts via Student Beans, and NHS/key worker discounts, as well as military personnel discounts, making quality electricals more accessible. Explore their rental options for flexible appliance solutions.
Hughes was founded in 1921 and is headquartered in Norwich, Norfolk. It is part of Hughes Electrical Ltd, with 20+ stores in East Anglia locations.
News & Updates
View allLabour provider ‘ruined’ after seasonal worker legal wrangle
MD Gareth Hughes said he had been forced to “completely restructure and refinance my business just to stay afloat”, following a protracted legal battle with the Home Office after it had suspended Ethero as a seaonal worker scheme operator in April 2024
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British Heart Foundation appoints chief commercial officer
British Heart Foundation, the UK’s largest charity retailer, has appointed Allison Swaine-Hughes as chief commercial officer. With more than 30 years’ retail leadership experience, including senior roles... View Article
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British Heart Foundation names new chief commercial officer
British Heart Foundation (BHF) has appointed Allison Swaine-Hughes as its new chief commercial officer.
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By Eloise HillShare
Discounts & Loyalty
Student Discount
5% student discount through Student Beans verification.
NHS Discount
5% NHS and key worker discount through Beans ID verification.
Military / Blue Light Discount
Veterans and Military Personnel can benefit from a 5% discount by confirming their eligibility through Gocertify.
Gift Cards Available
Loyalty Programme
Hughes Rewards Pricing
Access to special "Rewards pricing" on selected products and opportunities to receive promotional rewards, such as prepaid Mastercards, with qualifying purchases.
Shipping & Returns
Free delivery over £70Click & Collect
Free delivery on small appliances over £70, large appliances/TVs over £400. Standard delivery £5.99-£19.99 depending on item size. Click & Collect available.
Returns Policy
Free returns within 14 days. Faulty items within 30 days exchanged or refunded. 6-month repair/replacement guarantee.
Company Information
Founded
1921
Headquarters
Norwich, Norfolk
Number of Stores
20+ stores in East Anglia
Parent Company
Hughes Electrical Ltd
Payment Methods
Visa
Mastercard
American Express
PayPal
Apple Pay
Sustainability
Hughes offers recycling services for old electrical items and stocks energy-efficient appliances with clear energy ratings.
Frequently Asked Questions
How long has Hughes been trading?
Hughes is a family business that has been serving customers since 1921, over 100 years.
Does Hughes offer student discount?
Yes, students receive 5% off through Student Beans verification.
Does Hughes offer NHS discount?
Yes, NHS and key workers receive 5% off through Beans ID verification.
Does Hughes offer installation services?
Yes, Hughes offers installation and setup services for many products.
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Contact Information
Customer Service
0344 561 8020Customer Service Email
customercare@hughes.co.ukCustomer Service Hours
Monday-Saturday 8am-8pm, Sunday 9am-6pm
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