Levoit
Levoit is a home air-quality brand owned by Vesync, selling Core and Eleva smart air purifiers, humidifiers, cordless stick vacuums, tower fans and replacement filters.
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About Levoit
Levoit is a home-appliance brand that Vesync launched in 2016 to make air purifiers and related products for cleaner, more comfortable rooms. Its UK web store, levoit.co.uk, is run by VeSync (UK) Limited, a subsidiary incorporated on 11 March 2021 (Companies House 13260914) with its registered office in Boston, Lincolnshire.
What Levoit sells
- Smart air purifiers including the Core 300S, Core 600S and Eleva 300X, grouped by room size
- Humidifiers for small, medium and large rooms
- LVAC200 and LVAC-300 cordless vacuum cleaners
- Tower fans and the Windi Mini desk fan
- Replacement filters, accessories and multi-product bundles
Levoit's about page says its first smart appliance was the LV-PUR131S air purifier in 2017 and that its designs collected three iF Product Design Awards in 2018.
Delivery and returns
Delivery to mainland UK addresses is free and handled by Evri, arriving within 5 business days; orders placed before 15:00 are processed the next business day. A £10.70 surcharge applies to certain remote postcodes, among them several Scottish areas, Northern Ireland, the Isle of Man and the Channel Islands.
Any product can be returned within 30 days of receipt for any reason, provided it is in original condition with all packaging and an RMA number has been issued; it must then be posted within 15 days. Buyers pay postage on change-of-mind returns, Vesync pays when the item is faulty, and approved refunds are issued within 30 days. Every appliance carries a 2-year limited warranty for the original purchaser.
Levoit was founded in 2016. It is part of Vesync.
Shipping & Returns
Free delivery to mainland UK by Evri, within 5 business days. Orders placed before 15:00 are processed the next business day. A £10.70 surcharge applies to certain remote postcodes (including AB, IV, KW, HS, ZE, PA, PH, BT, IM, JE, GY, TR and PO).
Returns Policy
Return within 30 days of receiving the product for any reason, in original condition with all packaging and accessories; an RMA number is required and the item must be shipped within 15 days of it. Customer pays postage on no-reason returns; Vesync covers faulty items. Refunds within 30 days. 2-year limited warranty.
Company Information
Founded
2016
Parent Company
Vesync
Frequently Asked Questions
Is Levoit delivery free in the UK?
Yes, Levoit delivers free to mainland UK addresses, using Evri, within 5 business days. Some remote postcodes, including Northern Ireland, the Isle of Man, the Channel Islands and parts of Scotland, pay a £10.70 surcharge.
What is the Levoit UK returns policy?
Levoit accepts returns within 30 days of receipt for any reason, if the product shows no signs of use and comes with all its packaging and an RMA number. The customer pays postage on change-of-mind returns, while faulty items go back at Vesync's cost.
How long is the Levoit warranty?
Levoit appliances bought in the UK carry a 2-year limited warranty covering defects in materials and workmanship for the original purchaser. Claims need proof of purchase and an RMA number, and Vesync may repair, replace, refund or give store credit.
Who owns Levoit?
Levoit is owned by Vesync, which launched the brand in 2016. The UK store is operated by VeSync (UK) Limited, Companies House number 13260914, which was incorporated in March 2021 and is based in Boston, Lincolnshire.
Which air purifiers does Levoit sell in the UK?
Levoit's UK range includes the Core 300S and Core 600S smart air purifiers and the newer Eleva 300X, listed on the site by small, medium and large room size. Matching replacement filters are sold separately.
How can Levoit UK customer service be contacted?
Levoit UK's support team answers email at websupport.uk.levoit@levoit.com from Monday to Friday, 9am to 5pm. Warranty claims and returns start with this team, which issues the RMA number needed before anything is sent back.
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Customer Service Email
websupport.uk.levoit@levoit.comCustomer Service Hours
Monday–Friday, 9am–5pm
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