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Discover the timeless elegance of Fortnum & Mason, the iconic British retailer offering luxury food, exquisite hampers, fine teas, and exceptional gifts since 1707.
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Shop at fortnumandmasonSince its founding in 1707, Fortnum & Mason has been a beacon of British luxury and culinary excellence. Located at its iconic Piccadilly headquarters in London, this esteemed retailer has built a reputation for providing the finest food, drink, and gifts to discerning customers worldwide. From its humble beginnings to its status as a global purveyor of luxury, Fortnum & Mason continues to uphold its rich heritage while embracing contemporary tastes.
Dive into the unparalleled selection of gourmet delights offered by Fortnum & Mason. Discover their renowned range of fine teas and coffees, perfect for any connoisseur. Indulge in artisanal biscuits, preserves, and confectionery, crafted with the highest quality ingredients. Explore a sophisticated collection of wines, spirits, and champagne, ideal for celebrations or as a luxurious treat. Their food offerings extend to savoury provisions, chocolates, and much more, ensuring a culinary journey like no other.
Fortnum & Mason is perhaps most famous for its exquisite hampers, beautifully curated and filled with a selection of their finest products. These make exceptional gifts for any occasion, from birthdays and anniversaries to corporate events. Beyond hampers, find a delightful array of unique gifts, including elegant homeware, accessories, and personalised items, all embodying the brand's commitment to quality and style.
Whether you prefer to visit one of their approximately five physical stores, including the flagship in Piccadilly, or shop conveniently online, Fortnum & Mason provides a premium experience. Benefit from dedicated customer service, available seven days a week via phone or email, ready to assist with your needs. While a general student discount is not available, NHS/healthcare workers and military personnel can enjoy exclusive savings through Blue Light Card, with free deliveries also extended to BFPO addresses. For frequent shoppers, the "Friends of Fortnum's" loyalty programme offers a host of benefits, including free next-day UK delivery on eligible orders.
fortnumandmason was founded in 1707 and is headquartered in London, United Kingdom. It is part of Wittington Investments Limited, with 5 locations.
NHS Discount
Fortnum & Mason offers NHS/healthcare worker discounts through providers like Blue Light Card.
Military / Blue Light Discount
Fortnum & Mason offers military/armed forces discounts through providers like Blue Light Card. Additionally, they provide free deliveries to BFPO (British Forces Post Office) addresses.
Loyalty Programme
Friends of Fortnum's
The 'Friends of Fortnum's' is a paid annual membership (£100). Benefits include a curated welcome gift, free next-day UK delivery on orders over £25, access to exclusive events, seasonal gifts with online orders, and in-store and restaurant perks.
Fortnum & Mason offers standard delivery services. Free deliveries are provided to BFPO (British Forces Post Office) addresses. Members of the "Friends of Fortnum's" loyalty programme also receive free next-day UK delivery on orders over £25. For full details on delivery options and international shipping, please consult their website.
Returns Policy
Fortnum & Mason operates a standard returns policy. If you are not entirely satisfied with your purchase, you can typically return items within a specified period for a refund or exchange, provided they are in their original condition. For precise details on their returns process, including any exclusions or timeframes, please refer to the official Fortnum & Mason website.
Founded
1707
Headquarters
London, United Kingdom
Number of Stores
5
Parent Company
Wittington Investments Limited
You can reach Fortnum & Mason customer service by phone at +44 (0)20 7734 8040. Their lines are open from 9 am to 6 pm, Monday to Sunday. Alternatively, you can email them at eucustomer.services@fortnumandmason.co.uk.
Fortnum & Mason does not offer a general student discount. However, they do provide discounts for NHS/healthcare workers and military/armed forces personnel through providers like Blue Light Card. Additionally, free deliveries are offered to BFPO (British Forces Post Office) addresses.
"Friends of Fortnum's" is a paid annual membership programme costing £100. Benefits include a curated welcome gift, free next-day UK delivery on orders over £25, access to exclusive events, seasonal gifts with online orders, and in-store and restaurant perks.
Fortnum & Mason has approximately five physical stores. These include its flagship on Piccadilly, The Royal Exchange, St Pancras railway station, and Heathrow Airport in Greater London, as well as an international location in Hong Kong at K11 Musea.
Yes, Fortnum & Mason does offer international shipping. For specific details on destinations and costs, please check their official website.
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+44 (0)20 7734 8040Customer Service Email
eucustomer.services@fortnumandmason.co.ukCustomer Service Hours
9 am to 6 pm, Monday to Sunday
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