Orchard Yarn & Thread
Orchard Yarn & Thread Co., Inc. (Lion Brand Yarn) is America's oldest craft yarn company, offering a vast selection of quality yarns and over 8,000 free knitting & crochet patterns.
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Shop at Orchard Yarn & ThreadAbout Lion Brand Yarn
Orchard Yarn & Thread Co., Inc., known globally as Lion Brand Yarn, boasts a remarkable history dating back to 1878. As America's oldest craft yarn company, this fifth-generation, family-owned business has built a legacy on providing exceptional quality yarns and fostering a passionate crafting community. Their enduring mission, "Creating a More Colorful, Connected, Comforting & Caring World!", reflects their dedication to inspiring creativity and spreading the joy of fibre arts. From humble beginnings, Lion Brand has grown to become a leading name in the industry, trusted by crafters for generations.
Explore Their Extensive Product Range
Lion Brand Yarn offers an unparalleled selection of products for knitting, crocheting, and loom work. Their comprehensive yarn categories include various weights, from delicate Superfine to robust Jumbo, and a wide array of fibres such as Acrylic, Alpaca, Cotton, Polyester, and Wool. Discover popular collections like the vibrant Mandala® Yarn Family and the versatile Wool-Ease® Yarn Family. Beyond yarns, crafters can access an incredible resource of over 8,000 free patterns for projects ranging from blankets and scarves to garments and accessories, suitable for all skill levels from beginner to advanced. This extensive library makes it easy to find inspiration and guidance for any project.
Shopping Experience and Loyalty Benefits
While Lion Brand Yarn is a US-based company, they proudly offer international shipping, making their products accessible to crafters in the UK and beyond. Customers should be aware that international orders may incur additional fees such as customs duties and VAT. To reward their dedicated community, Lion Brand operates the Lion Points Loyalty & Rewards programme. Members can earn points through various activities, including purchases, signing up, celebrating birthdays, and engaging on social media. These accumulated points can then be redeemed for valuable coupons and discounts, enhancing the shopping experience for returning customers. Their commitment to customer satisfaction extends to clear policies on order cancellations, ensuring flexibility where possible.
Orchard Yarn & Thread was founded in 1878 and is headquartered in Carlstadt and Lyndhurst, New Jersey, USA. It is part of Orchard Yarn & Thread Co., Inc., with None (products sold through various retailers glob locations.
Discounts & Loyalty
Loyalty Programme
Lion Points Loyalty & Rewards
Earn points for purchases, sign-ups, birthdays, and social engagement. Redeem points for coupons and discounts on future orders. Points valid for one year after purchase.
Shipping & Returns
Domestic orders ship via economy (3-9 business days). International shipping costs vary by location and service type; additional fees like customs, duties & taxes (including GST/HST/VAT) may apply. Please note this is a US-based company.
Returns Policy
Orders cannot be edited once placed; customers must cancel and reorder if changes are needed. Most orders can be cancelled.
Company Information
Founded
1878
Headquarters
Carlstadt and Lyndhurst, New Jersey, USA
Number of Stores
None (products sold through various retailers glob
Parent Company
Orchard Yarn & Thread Co., Inc.
Payment Methods
Frequently Asked Questions
Does Lion Brand Yarn ship internationally to the UK?
Yes, Lion Brand Yarn offers international shipping. However, please note that as a US-based company, international orders may incur additional fees such as customs, duties, and taxes (including VAT) upon delivery.
How can I contact Lion Brand Yarn customer service?
You can contact customer service by phone at 877-412-9772, Monday-Friday, 9:00 a.m. to 5:00 p.m. EST. For email support, you can reach them at support@lionbrand.com.
Is there a loyalty programme available at Lion Brand Yarn?
Yes, Lion Brand Yarn offers the 'Lion Points Loyalty & Rewards' programme. Members earn points for purchases, signing up, birthdays, and social media engagement, which can be redeemed for coupons and discounts on future orders.
What is Lion Brand Yarn's returns policy?
Orders cannot be edited once placed. If you need to change your order, you will need to cancel it and reorder the desired contents. Most orders are eligible for cancellation.
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Contact Information
Customer Service
877-412-9772Customer Service Email
support@lionbrand.comCustomer Service Hours
Monday-Friday, 9:00 a.m. to 5:00 p.m. EST (phone support)
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