Hobbycraft's Graeme Campbell discusses rebuilding after restructuring
Hobbycraft interview
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Hobbycraft is the UK's leading craft retailer, offering a vast selection of supplies for art, knitting, papercraft, baking, sewing, and creative hobbies to spark imagination.
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Shop at HobbycraftHobbycraft stands as the UK's largest arts and crafts retailer, dedicated to inspiring and equipping crafters across the nation. With a strong presence both online at hobbycraft.co.uk and in over 100 physical stores, they are a central hub for creative individuals. Their mission is to provide everything you need to embark on new projects or enhance existing skills, fostering a love for making and creating within a supportive community.
Discover an incredible variety of craft supplies and creative essentials at Hobbycraft. Their comprehensive selection covers numerous disciplines, ensuring there's something for every interest. From high-quality art supplies like paints, brushes, and canvases, to a vast array of knitting and crochet yarns, needles, and patterns, your creative journey begins here. Explore the vibrant world of papercraft with card blanks, decorative papers, and scrapbooking kits, or delve into sewing with fabrics, threads, and machines. Hobbycraft also caters to specific occasions with wedding and party supplies, alongside essentials for baking, digital crafting, and general hobbies. Look out for popular brands and exclusive bundles to help you save on your next project.
Shopping at Hobbycraft is designed to be a seamless experience. Benefit from flexible delivery options across the UK, including standard, next day, and a convenient Click & Collect service, often with free delivery thresholds. International shipping is also available for global crafters. Hobbycraft offers a straightforward returns policy, ensuring customer satisfaction. Keep an eye on their frequent offers, and students can enjoy a 15% discount through Unidays. Their dedicated customer service team is ready to assist with any queries, making your crafting journey as enjoyable as possible.
Hobbycraft was founded in 1995 and is headquartered in Christchurch, Dorset, United Kingdom. It is part of Modella Capital, with 100+ locations.
Student Discount
Students can receive a discount through UNiDAYS verification. Sign up with a valid student email to unlock savings on craft supplies and materials.
NHS Discount
NHS and healthcare workers can receive a 5% discount through Health Service Discounts or a 15% discount when using a Blue Light Card.
Military / Blue Light Discount
Military and armed forces personnel are eligible for a 15% discount with a Blue Light Card (online and in-store) or a 5% military discount via Beans iD.
Gift Cards Available
Loyalty Programme
Hobbycraft Club
Members receive a 15% discount on their first purchase, a £5 voucher on their birthday, and earn 5% back on their spending, issued as £2.50 loyalty vouchers.
Standard UK delivery takes 3-5 working days. Next-day delivery available on qualifying orders placed before cut-off. Click and Collect available free from all Hobbycraft stores. Large items may have specific delivery requirements.
Returns Policy
28-day return policy for unused items in original packaging with receipt. In-store returns accepted for online purchases. Some items like cut fabrics may have restrictions. Contact customer service for return queries.
Founded
1995
Headquarters
Christchurch, Dorset, United Kingdom
Number of Stores
100+
Parent Company
Modella Capital
Hobbycraft is working towards more sustainable retailing through responsible sourcing, reducing packaging, and offering products that promote creativity over consumption. Many craft supplies enable upcycling and repurposing, supporting sustainable making practices.
Yes, Hobbycraft offers free Click and Collect from all stores. Order online and collect from your chosen store, typically ready within 2 hours of the confirmation email. It's the fastest way to get your supplies.
Yes, Hobbycraft offers student discount through UNiDAYS. Students with verified accounts can access exclusive discounts on craft supplies, making hobbies more affordable during studies.
Yes, many Hobbycraft stores run workshops and craft sessions for adults and children. Check your local store for upcoming events including Make & Take sessions, kids' activities during school holidays, and specialist technique classes.
Hobbycraft stocks supplies for over 250 craft activities including art materials, cake decorating, card making, jewellery making, knitting, crochet, sewing, model making, floral crafts, wedding supplies, and seasonal decorations.
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Be the first to write a reviewCustomer Service
0330 026 1400Customer Service Email
customercare@hobbycraft.co.ukCustomer Service Hours
Monday to Friday, 8am - 8pm; Saturday, 9am - 5pm; Sunday, 10am - 4pm GMT
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Hobbycraft interview
Specialist retailer Hobbycraft aims to test high street shops and open overseas branches as it embarks on a new growth phase, Retail Week can reveal.
Specialist retailer Hobbycraft has exited its corporate voluntary arrangement (CVA) two years earlier than envisaged and distributed a pot of cash to creditors, Retail Week can reveal
